ON CERTAIN STEEL DUMP TRAILERS EQUIPPED WITH TWO-WAY TAILGATES WHICH CAN OPEN AS BOTH A CONVENTIONAL TOP SWING AND A SIDE DOOR "BARN DOOR" TAILGATE, WHEN OPERATED AS CONVENTIONAL OR TOP SWING MODE, THE HINGE/LATCH MECHANISM ON THE ROADSIDE REAR POST MAY FAIL TO CONTAIN THE TAILGATE LATCHING/PIVOT PIN. THIS COULD ALLOW THE TAILGATE TO SWING OPEN.
Consequence & remedy
Consequence: THE UNEXPECTED OPERATION OF THE TAILGATE MAY RESULT IN DAMAGE TO THE TRAILER BODY AND IN PERSONAL INJURY.
Remedy: BENSON WILL INSTALL A REDESIGNED TAILGATE LOCKING MECHANISM. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BENSON AT 1-877-489-9020.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2003 Benson Bullet Problems, Complaints & Recalls | Skip That Year