IllustrationRear spring failure which has been reported as a common issue based on research.
2018 Audi Q7
Owner reports · Recalls · Investigations
More warning signs than most Q7 years
Owner complaints for the 2018 Audi Q7 are substantially higher than the model-year median of 29.
About this comparison →How this year compares
Owner complaints by model year
Compare all Q7 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 33 of 142 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 16 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports0 fire reports3 injury reports
Suspension complaints
16 reportsRear coil spring broke without any load on the vehicle. This condition causes some of the safety features to not work such as adaptive cruise control and automatic emergency braking.
Both rear springs broke at 70000 miles.
Just had the vehicle in for the it’s 60k mile service and no issues reported. Today, at 63k miles I had the same dealer look at a headlight malfunction and the service technician reported the rear coil springs are failing and need replaced.
Passenger side rear spring broke near the base on a 2018 Q7 with 66k miles. From looking online, this is a common problem with this model/year. VWofA issued a recall for rear springs for the same year of the VW Atlas, a car that shares the same platform with the Q7, so they know there's a problem. Looking online, many people…
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Passenger side rear spring broke near the base on a 2018 Q7 with 66k miles. From looking online, this is a common problem with this model/year. VWofA issued a recall for rear springs for the same year of the VW Atlas, a car that shares the same platform with the Q7, so they know there's a problem. Looking online, many people are having this issue, and it costs, $2400 to replace the springs.
This vehicle was maintained by Audi/VW for 60000 miles under a service contract. While changing my snow tires I noticed the spring was broken. My wife did claim she heard a rattling in the back of the car, this must have been it. I’ve found multiple complaints from different owners on car online forums claiming they found the sa…
Read full complaint
This vehicle was maintained by Audi/VW for 60000 miles under a service contract. While changing my snow tires I noticed the spring was broken. My wife did claim she heard a rattling in the back of the car, this must have been it. I’ve found multiple complaints from different owners on car online forums claiming they found the same spring, the right rear, unexpectedly broken. A suspension failure can have devastating results especially with a 7400 pound towing capacity.
Official recalls
320V658000 · Structure:body:roof And Pillars
Oct 27, 2020
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
20V149000 · Steering
Mar 16, 2020
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Consequence & remedy
Consequence: A sudden loss of loss of steering control may increase the risk of a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
19V035000 · Fuel System, Gasoline:fuel Injection System:fuel Rail
Jan 16, 2019
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase risk of a fire.
Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.