The right rear passenger heated seat in my 2018 Audi Q7 overheated and burned through the leather and foam. Fortunately, my disabled [XXX] daughter, who normally sits in that seat, was not in the vehicle at the time. The failure occurred without warning and during normal use. This defect presents a serious safety risk and could …
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The right rear passenger heated seat in my 2018 Audi Q7 overheated and burned through the leather and foam. Fortunately, my disabled [XXX] daughter, who normally sits in that seat, was not in the vehicle at the time. The failure occurred without warning and during normal use. This defect presents a serious safety risk and could have caused injury or fire. Request: Please investigate this issue in the 2018 Audi Q7 rear heated seats and determine whether a recall or repair campaign is necessary. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Remedy: Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q8 and 2017-2019 Audi Q7 vehicles. The bolt connecting the steering shaft to the steering gear may loosen, possibly resulting in a loss of steering control.
Consequence & remedy
Consequence: A sudden loss of loss of steering control may increase the risk of a crash.
Remedy: Volkswagen will notify owners, and Audi dealers will inspect and, if necessary, replace the steering shaft bolt, as necessary, free of charge. The recall began March 31, 2020. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 36A1.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2016-2018 Q7, A6 and A7 vehicles, and 2015-2018 Audi A8 vehicles. The left and right fuel rails may leak fuel.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source can increase risk of a fire.
Remedy: Audi has notified owners, and dealers will replace the left and right fuel rail, free of charge. The recall began February 28, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 24DP.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2018 Audi Q7 Problems, Complaints & Recalls | Skip That Year