Flooding due to improper cleaning of ac valve blockage. I took the car to the dealership due to water leakage in the floorboards. They said they fixed the issue but after within a few weeks the water leakage kept pouring now due to that the water leakage has exceeded its point to which it has now put it self into the electronica…
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Flooding due to improper cleaning of ac valve blockage. I took the car to the dealership due to water leakage in the floorboards. They said they fixed the issue but after within a few weeks the water leakage kept pouring now due to that the water leakage has exceeded its point to which it has now put it self into the electronica areas of the car. Now the car will no longer run and it shows multiple issues with the check engine light constantly on consistent water leakage now there’s mold and water leakage in the electronica area and it’s preventing me from using my car my car is no longer able to drive and I feel it’s due to the consistency of them not being able to control the water leak damage the car has caused
NHTSA ODI #11418100
115,000 miles · Mar 19, 2021
Electrical System
THE PANORAMIC SUNROOF HAS A FLAW THAT CAUSES RAIN TO OR ON THE AMPLIFIER. AUDI FUNCTIONS THROUGH FIBER OPTICS, THEREFORE WHEN THE AMPLIFIER MALFUNCTIONS, THE ENTIRE ELECTRIC SYSTEM IS INOPERABLE. THIS INCLUDES BUT NIT LIMITED TO- THE NAVIGATION SYSTEM, THE CAR MONITORING SYSTEM THAT DISPLAYS WARNINGS FOR THE VEHICLE, THE STERE…
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THE PANORAMIC SUNROOF HAS A FLAW THAT CAUSES RAIN TO OR ON THE AMPLIFIER. AUDI FUNCTIONS THROUGH FIBER OPTICS, THEREFORE WHEN THE AMPLIFIER MALFUNCTIONS, THE ENTIRE ELECTRIC SYSTEM IS INOPERABLE. THIS INCLUDES BUT NIT LIMITED TO- THE NAVIGATION SYSTEM, THE CAR MONITORING SYSTEM THAT DISPLAYS WARNINGS FOR THE VEHICLE, THE STEREO SYSTEM ETC. THIS IS A KNOWN DEFECT THAT HAS NIT BEEN ADDRESSED BY AUDI.
NHTSA ODI #11403982
61,301 miles · Apr 16, 2019
Electrical SystemEngine
TL* THE CONTACT OWNS A 2014 AUDI Q7. THE CONTACT STATED THAT RUSNAK/WESTLAKE AUDI (LOCATED AT 3832 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 601-8034) PERFORMED AN UNKNOWN RECALL REPAIR THAT INVOLVED A SOFTWARE UPDATE ON THE VEHICLE. AFTER THE REPAIR, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 45 MPH. IN ADDITION…
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TL* THE CONTACT OWNS A 2014 AUDI Q7. THE CONTACT STATED THAT RUSNAK/WESTLAKE AUDI (LOCATED AT 3832 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362, (805) 601-8034) PERFORMED AN UNKNOWN RECALL REPAIR THAT INVOLVED A SOFTWARE UPDATE ON THE VEHICLE. AFTER THE REPAIR, THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING 45 MPH. IN ADDITION, THE VEHICLE WOULD FAIL TO START SOMETIMES AND THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING AFTER THE VEHICLE HAD BEEN FUELED. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 61,301.
NHTSA ODI #11196724
Mileage unknown · Jul 24, 2017
Electrical SystemUnknown Or OtherInjury
THIS MORNING MY WAS PARKED IN THE PARKING LOT OF ONE SUPERMARKET. I USED THE KEY TO START THE CAR AND OPENED FRONT PASSENGER SIDE DOOR TO LOAD THE STUFF. MY NANNY OPENED 2ND ROW PASSENGER SIDE DOOR TO SIT MY DAUGHTER IN THE CAR SEAT. AFTER THEN WE BOTH CLOSED THE DOORS. I TRIED TO OPEN THE DRIVER SIDE DOOR AND MY NANNY TRIED TO …
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THIS MORNING MY WAS PARKED IN THE PARKING LOT OF ONE SUPERMARKET. I USED THE KEY TO START THE CAR AND OPENED FRONT PASSENGER SIDE DOOR TO LOAD THE STUFF. MY NANNY OPENED 2ND ROW PASSENGER SIDE DOOR TO SIT MY DAUGHTER IN THE CAR SEAT. AFTER THEN WE BOTH CLOSED THE DOORS. I TRIED TO OPEN THE DRIVER SIDE DOOR AND MY NANNY TRIED TO OPEN THE 2ND ROW DRIVER'S SIDE DOOR. BUT WE COULDN'T OPEN BOTH DOORS! I TRIED TO OPEN THE TRUNK. BUT I COULDN'T OPEN IT. ALL DOORS JUST AUTOMATICALLY LOCKED WHEN THE CAR WAS FULLY STOPPED AND THE ENGINE WAS RUNNING. MY 16 MONTHS OLD BABY WAS LOCKED IN THE CAR!!!!!!!!!!!!!!!!!!
NHTSA ODI #11010398
23,000 miles · Jun 19, 2017
Electrical SystemPower TrainSteering
RANDOMLY, WHEN THE VEHICLE COMES TO A STOP, THE WHEEL WILL TURN TO THE RIGHT 90 DEGREES, YET THE CAR WOULD GO STRAIGHT. THIS HAPPENS RANDOMLY WHEN DRIVING TOO. THE WHEEL TURNS TO THE RIGHT 90 DEGREES, YET THE CAR GO STRAIGHT. YOU HAVE TO FORCE THE STEERING WHEEL BACK TO STRAIGHT. DEALER SAYS NOTHING IS WRONG WITH THE VEHICLE…
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RANDOMLY, WHEN THE VEHICLE COMES TO A STOP, THE WHEEL WILL TURN TO THE RIGHT 90 DEGREES, YET THE CAR WOULD GO STRAIGHT. THIS HAPPENS RANDOMLY WHEN DRIVING TOO. THE WHEEL TURNS TO THE RIGHT 90 DEGREES, YET THE CAR GO STRAIGHT. YOU HAVE TO FORCE THE STEERING WHEEL BACK TO STRAIGHT. DEALER SAYS NOTHING IS WRONG WITH THE VEHICLE AND CAN'T DUPLICATE THE EVENTS. A LOUD CLUNKING/BANGING NOISE WHEN THE CAR IS SHIFTED INTO REVERSE. THE WHOLE VEHICLE WILL SHAKE. THE DEALER DID DUPLICATE THE NOISE, YET THEY COULDN'T TELL US WHAT WAS CAUSING IT SO THEY REPLACED THE DIFFERENTIAL. THAT DIDN'T STOP THE NOISE, SO THE DEALER BROUGHT IN A TECHNICIAN FROM CORPORATE. THIS PERSON FOUND NOTHING WRONG. AFTER HAVING THE CAR TO THE DEALER 5 TIMES, THEY TOLD US THERE IS NOTHING WRONG. MANY TIMES, THE BACK-UP CAMERA WILL NOT TURN OFF AFTER THE CAR GOES FROM REVERSE TO DRIVE. THIS MEANS THE RADIO/NAVIGATION CAN'T BE USED. SOMETIMES WHEN THE CAR IS PUT INTO DRIVE FROM REVERSE, THE CAMERA WOULD TURN OFF, BUT THE RADIO WOULD NOT TURN BACK ON. WHEN THE CAR WAS IN PARK AND NOT RUNNING, THE RADIO WILL TURN ON WHEN THE CAR DOOR WAS OPENED AND CAN'T BE TURNED OFF. TO RESET THINGS, THE CAR HAS HAVE TO BE TURNED OFF AND RESTARTED OR TURNED ON AND THEN OFF AND THEN RESTARTED. THIS IS THE ONLY WAY TO RESOLVE THIS PROBLEM. ALSO, WHEN TRYING TO OPEN THE BACK HATCH USING THE RELEASE ON THE DRIVER DOOR, IT WOULDN'T WORK. YOU NEEDED TO TURN THE CAR OFF, THEN BACK ON, IN ORDER TO GET IT TO WORK.
NHTSA ODI #10995865
2,000 miles · Aug 19, 2014
Electrical SystemLatches/locks/linkages
IN AUDI Q7, THERE IS A LOCK BUTTON ON THE REAR DOORS, WHICH LOCKS THE WHOLE CAR. THIS BUTTON DOES NOT GET DISABLED WHEN THE CHILD LOCK IS ENGAGED. A CHILD SEATED IN A REAR SEAT CAN KICK THE BUTTON AND EASILY LOCK THE DRIVER OUT OF THE VEHICLE, IF THE DRIVER HAS LEFT THE CAR WITH KEYS INSIDE THE CAR. THIS IS VERY COMMON FOR REFIL…
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IN AUDI Q7, THERE IS A LOCK BUTTON ON THE REAR DOORS, WHICH LOCKS THE WHOLE CAR. THIS BUTTON DOES NOT GET DISABLED WHEN THE CHILD LOCK IS ENGAGED. A CHILD SEATED IN A REAR SEAT CAN KICK THE BUTTON AND EASILY LOCK THE DRIVER OUT OF THE VEHICLE, IF THE DRIVER HAS LEFT THE CAR WITH KEYS INSIDE THE CAR. THIS IS VERY COMMON FOR REFILLING OF GAS. OUR DAUGHTER WAS LOCKED IN THE CAR FOR 1/2 HOUR WHILE I BROUGHT ANOTHER SET OF KEYS. IT WAS HOT OUTSIDE AND THE CAR WAS NOT RUNNING, SO THERE WAS NO A/C. POLICE WAS DISPATCHED TO THE SCENE TO BREAK HER OUT, BUT I MADE IT THERE BEFORE THEY DID. CHILDREN IN THE CAR CANNOT OPEN THE DOOR, SINCE THEY ARE STRAPPED IN AND / OR THEY ARE TOO YOUNG TO RECEIVE AND FOLLOW INSTRUCTION. THIS IS A GENERAL CHILD SAFETY ISSUE WITH THIS CAR AND LOCK. THERE ARE MANY REPORTS OF THE SAME ISSUE ON THIS WEB FORUM, REPORTED FOR ALMOST 5 YEARS. AUDI HAS NOT DONE ANYTHING. HTTP://WWW.AUDIWORLD.COM/FORUMS/Q7-DISCUSSION-112/DISABLING-DOOR-LOCK-BUTTON-REAR-DOORS-2767659/ IF THE SITUATION WE LIVED WAS AT A HIKE, WHERE THERE IS NO CELL PHONE COVERAGE, WE WOULD BE IN DEEP TROUBLE. AUDI NEEDS TO FIX THIS BY DISABLING THE BUTTON WHEN THE CHILD LOCK IS ENGAGED, BEFORE A CHILD OR PET IS HURT IN A SERIOUS WAY OR WORSE. *TR
NHTSA ODI #10626358
3,000 miles · Jan 2, 2014
Electrical System
I WAS TURNING LEFT ONTO A MAIN ROAD WHEN THE HATCHBACK SPONTANEOUSLY OPENED, I.E. THE CAR WAS MOVING AND THE DOOR TO THE BACK OF THE CAR OPENED ALL BY ITSELF. I HAVE SUBSEQUENTLY TESTED (IN AN EMPTY PARKING LOT) IF THE KEY FOB OR THE DOOR-RELEASE WILL OPERATE WHILE THE CAR IS IN MOTION (I.E. I TESTED TO SEE IF PERHAPS I HAS …
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I WAS TURNING LEFT ONTO A MAIN ROAD WHEN THE HATCHBACK SPONTANEOUSLY OPENED, I.E. THE CAR WAS MOVING AND THE DOOR TO THE BACK OF THE CAR OPENED ALL BY ITSELF. I HAVE SUBSEQUENTLY TESTED (IN AN EMPTY PARKING LOT) IF THE KEY FOB OR THE DOOR-RELEASE WILL OPERATE WHILE THE CAR IS IN MOTION (I.E. I TESTED TO SEE IF PERHAPS I HAS INADVERTENTLY TRIGGERED THE DOOR OPENING BUTTON)-- AND NEITHER WILL OPEN THE DOOR WHEN THE CAR IS MOVING. I HAVE CONTACTED AUDI AND THEIR FIRST RESPONSE WAS THAT I HAD PROBABLY ACCIDENTALLY HIT THE BUTTON, AND THEN THEIR NEXT REPLY WAS THAT WHAT DID I WANT THEM TO DO SINCE THERE WAS LITTLE CHANCE THEY COULD REPLICATE THE PROBLEM. I INDICATED THAT THIS CAR WAS ESSENTIALLY UN-USABLE TO ME AT THIS TIME AS I OFTEN HAVE DOGS IN THE BACK OF THE CAR- AND CAN NO LONGER SAFELY USE THIS VEHICLE FOR FEAR THAT AT ANY MOMENT THE BACK DOOR WILL OPEN WHILE I'M DRIVING. *TR
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence & remedy
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Additional source detail variants (2)
Equipment:other:labels
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Tires
Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."
Consequence: An overloaded vehicle can increase the risk of a crash.
Remedy: Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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