2025 Audi Q6 E-TRON

The vehicle presented multiple malfunctions in the high-voltage electrical system, braking system, and charging system. Errors included: high voltage electrical system malfunction, failure to shift gears (stuck in Drive), inaccurate battery level reporting, brake system malfunction, and air conditioning failure. The vehicle lost braking capability and acceleration while in motion, representing an imminent danger that could have caused a serious accident or fatality. Additionally, the car previously failed to start and became stuck in gear, which could prevent the driver from moving the vehicle in a critical situation or emergency. Yes. The vehicle was accepted by Audi San Juan after it lost braking capability on July 19. The malfunctions were recorded on video and shared with Audi. The vehicle has been inspected by the manufacturer’s dealer (Audi San Juan). At this time, there has been no inspection by police or insurance representatives. Yes. On June 20, warning messages appeared regarding the charging system malfunction, high-voltage electrical system, and battery at 0 miles despite showing 30% charge. On July 19, additional warnings appeared regarding brake malfunction, a loose tire, and again the high-voltage system error. These were accompanied by failure of the air conditioning, loss of acceleration, and loss of braking power.

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle experienced an electrical malfunction that caused it to shut off or switch into an inoperable gear while in motion, without driver input. A “Central Locking: Malfunction” message appeared on the dashboard at the time of failure. Yes, the vehicle is currently with Audi North Atlanta and is available for inspection upon request. How was your safety or the safety of others put at risk? The vehicle lost power and became unresponsive while I was actively driving, putting me and others at risk of collision. In one instance, I was turning in an intersection on a busy road when the vehicle became undrivable. On another occasion, my child was in the back seat, and the car shut off despite both of us being fully restrained. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The service manager at Audi North Atlanta confirmed that he experienced the same issue when the vehicle switched into an inoperable state after he shifted his weight in the seat while driving through the parking lot. He has acknowledged this as a potential seat sensor or occupancy detection issue and is currently conducting further research. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle is currently under investigation by Audi North Atlanta, and Audi’s Technical Field Manager for the Atlanta region has been involved in the review process. No police or insurance representatives have inspected the vehicle at this time. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. A “Central Locking: Malfunction” warning message appeared on the dashboard at the time of the incidents. There were no prior warnings before the vehicle lost power and became unresponsive. The issue has occurred multiple times since.