2025 Audi Q6 E-TRON

My 2025 Audi Q6 e-tron has repeated intermittent door-lock/door-release failures affecting multiple doors. Doors have failed to open from both inside and outside. I am concerned this could prevent or delay occupant egress in an emergency. The vehicle has been presented to Audi [XXX] repeatedly for this concern: XXX and XXX. Repairs have primarily involved software updates. During the August visit, Audi Technical Assistance Center (TAC #XXX) became involved due to the repeat concern. Audi directed the dealer to reinstall the KD2* software update and update four additional control modules. The vehicle was returned XXX. The problem immediately recurred: XXX - Driver door did not release normally from inside. XXX - Driver door again did not open normally from inside. XXX - Right-rear passenger door would not open from inside. XXX - Driver door would not open from inside (video available). XXX - Front passenger door would not open from outside. XXX - Front passenger door again would not open from outside. At the end of the same journey, it also failed to open normally from inside and required THREE pulls of the interior handle. The vehicle also has recurring ADAS/collision-system faults. On XXX, while stationary, it unexpectedly generated a large red collision/pre-crash warning and strongly pretensioned the driver's seatbelt. An ADAS failure also occurred while driving that day. On XXX following another passenger-door failure, the vehicle displayed "Driver assistance systems: currently limited." A large yellow warning triangle remained illuminated during the journey. These safety-related faults continue despite repeated repairs and Audi TAC involvement. Videos available, cannot upload on this page INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

[XXX] purchased a 2025 Audi Q6 e-tron (VIN: [XXX] ) on July 10, 2025. **Dec. 1–8, 2025 (4,236 mi):** Brought to Audi Denver with lane assist/front collision unavailable, driver profile error, and instrument cluster restarting while driving. Service Advisor Jeremy Bylsma diagnosed software issues and performed a KD2 update per TSB 2077141/4. Loaner provided. **Jan. 6, 2026 (4,773 mi):** Returned to Audi Denver reporting rear trunk would not fully close. Service Advisor Mathew Thurman confirmed concern, referenced TSB 2077064/7, readjusted hatch bump stops, and re-adapted the latch. Returned same day. **Apr. 1–9, 2026 (7,133 mi):** Returned reporting rear hatch stopping halfway when opening and failing to latch when closing. Thurman referenced TSB 2080913/3, performed rear lid electronics basic setting, and adjusted buffers to 40–60 Newton spec. Loaner provided. **Apr. 13–17, 2026 (7,489 mi):** Returned with the same rear hatch concern plus child lock malfunction, adaptive cruise unavailable, traffic sign recognition failure, high beam assist malfunction, MMI privacy settings wipe, and rear wheel loose warning. Thurman confirmed buffers within spec but stated no fix was available and an updated solution was not expected until Q3 2026. Child door latch replaced under warranty. Loaner provided. **Apr. 27, 2026:** Mr. [XXX] sent written notice to Renee Henderson at Volkswagen Group of America Customer Relations disputing VWGoA's denial of his Lemon Law claim, declining a cash settlement, and requesting either a comparable replacement or full purchase price refund per C.R.S. § 42-10-103. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am experiencing repeated and unpredictable software failures in my vehicle that create serious safety concerns. While driving, the vehicle will intermittently trigger system faults that: •Disable advanced safety features (including driver assistance systems) without warning •Emit a frequent, high-pitched warning tone that is distracting and disruptive •Occur mid-drive, forcing me to manage the vehicle without expected safety support At the same time, the vehicle exhibits broader system instability, including: •Inability to charge or unexpected charging interruptions •Failure of keyless entry and locking/unlocking functions, sometimes preventing me from entering the vehicle •General electronic system unreliability across multiple vehicle functions These issues appear to stem from software instability and occur without a clear trigger. The loss of safety systems while driving, combined with persistent audible warnings, creates a dangerous driving environment by increasing distraction and reducing available safety protections. This is not an isolated incident—it has happened multiple times. Safety Risk: The unexpected disabling of driver assistance and safety systems while the vehicle is in motion presents a significant safety hazard. The accompanying high-pitched warning noise further distracts the driver during critical moments. Together, these issues increase the risk of an accident. Frequency: Intermittent but recurring

Car software has multiple error notifications at once (Forward collision error, active lane assist error, traffic sign recognition error, emergency assist error, active cruise assist error, lane departure warning error, active front assist/distance, proactive occupant protection, high beam assistant) Error happens about once a week consistently, and disappears/reappears with no change in the car.

System has become confused while cruise control engaged. On highway, it has veered to right shoulder after misreading construction. Has occurred multiple times, I no longer engage the feature. Second issue is failure of front camera causing many safety functions to be disabled. Third issue was failure of GPS receiver while navigating. Car attempted to direct me off the road into a lake! Constant issues engaging carplay reliably. Issues became more frequent after applying latest KD2 software patches which took two weeks. During that upgrade backup camera was made inoperative. Car is very unreliable with only 7500 miles.

10/21/25-electric drive:malfunction, cooling system Car abruptly inoperable(while on Highway)-@412pm on 10/21/25 Inspected-by Insurance in <24hours and took @2 weeks by dealer service , and in shop last 60 days as of today 12/25/25-no end in site ! There was warning-“YELLOW” light-10/21/25 @915am,so on contacting dealer same @920am, 10/21/25 , dealer gave a service appointment for Nov 28th, 2025, “inoperable”incident happened 10/21/25 evening