2025 Audi Q6 E-TRON

The Airbag Cover is defective. The Logo on the steering wheel is deforming. I reported this issue to Audi and they are not assisting me in the replacement of the safety features. They are claiming that it is a trim piece and not subject warranty repairs. The Logo is the site of the airbag deployment in the event of an accident and could cause incorrect deployment or deployment failure. The happened in another vehicle I owned, and it was replaced as a safety issue. I have made attempts to deal directly with the dealer and with Audi Corporate, However, they are refusing to escalate this and are putting it on me to fix myself. The vehicle is under a factory warranty is any they are also refusing to cover it. I requested Audi send me the photos that they used in their determining that would not assist me, despite directly asking.

he contact owns a 2026 Audi E6. The contact stated that while driving at approximately 40 MPH, another driver abruptly cut in front of the contact’s vehicle in ongoing traffic, causing the contact to t-bone the other vehicle. The contact stated that none of the air bags deployed in the contact’s vehicle; however, the other vehicle’s air bags did deploy. No warning lights were illuminated prior to the crash. No immediate medical attention was sought; however, the contact later experienced abdominal pain, chest pain, and extensive bruising. Additionally, the contact’s spouse suffered back, shoulder, and knee pain following the crash. A police report was filed. The vehicle was towed from the scene and subsequently towed to the dealer; however, the vehicle was not diagnosed or repaired. The dealer informed the contact that the air bags were not designed to deploy because the crash occurred at a low speed. The manufacturer was notified of the failure. The failure mileage was approximately 12,000 miles.