2019 Audi Q5

The contact owns a 2019 Audi Q5. The contact stated that while driving approximately 30 MPH, the vehicle stopped and jerked, and the RED master warning light illuminated, and the message “Electrical Control Module” failure was displayed. On other occasions, while driving at undisclosed speeds, the turn signals and brake lights failed to operate as intended, and the message "Faulty Brake Light" was displayed. The vehicle was towed to the residence. The vehicle was taken to a dealer, where it was diagnosed, and determined that there was water trapped in the clogged sunroof drain, and the water leaked, and the control module was covered in water. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 95,000.

am writing to report a very concerning safety issue with my 2019 Audi Q5 and to request guidance on whether this may be covered under warranty or if my vehicle is experiencing a malfunction. On Saturday, while driving to an appointment, there was a bicyclist in the bike lane. Suddenly, the “Audi Presence” warning flashed red on my dashboard and the vehicle braked very hard on its own. I was not close to hitting the bicyclist and there was no imminent collision risk. The sudden braking was extremely frightening and could have caused an accident if a car had been behind me. It took quite a while for me to calm down and get my breathing back to normal after the incident. Then this morning, I received a dashboard warning that said: “Drive system: malfunction! Please contact service.” I am very concerned that this may be a malfunction of the automatic emergency braking or driver assistance system, especially after the unexpected hard braking incident. This feels like a serious safety issue. I am very concerned and very unhappy, as this situation felt dangerous and could have resulted in an accident.

Component: ENGINE AND ENGINE COOLING Summary: The turbocharger on my 2019 Audi Q5 failed prematurely. The initial check engine light and loss of performance began at approximately 48,000 miles, which is within Audi’s 4-year/50,000-mile powertrain warranty. The condition progressively worsened and the vehicle became difficult to drive safely in traffic due to reduced power and hesitation during acceleration. The turbocharger ultimately required complete replacement at 50,334 miles at a cost of $ 2511.20 This appears to be a premature failure of a major engine component. A sudden loss of power while merging or crossing intersections creates a safety concern. The vehicle has been properly maintained, is completely stock, and has never been modified. No warning was provided prior to the check engine light and rapid performance degradation. I am submitting this complaint because similar turbocharger wastegate failures have been documented in other Volkswagen/Audi vehicles using related engines, and a failure at this mileage should not occur in a properly maintained vehicle. Safety Risk: Reduced engine power and hesitation during acceleration creates a hazardous condition when merging into traffic or crossing intersections. Repair: Turbocharger replacement Repair cost: $ 2511.20 Mileage at repair: 50,334

The motor mounts and control arms are defective. The defective motor mounts that secure the engine causes the engine to shake resulting in collapse while driving. Both front control arms over the wheels are defective make clicking noises when turning resulting in the collapse of the car while driving. These problems were discovered by the dealer during a routine maintenance inspection. The warning lights did appear to have the vehicle inspected,

The problem was a turbocharger in my 2019 Audi Q5. The repair was done in January of 2023 by Audi North Houston / Sewell (17815 North Freeway, Houston, TX 77090, ph. # 281-586-1000). The cost was approximately $3,556. The replacement of the turbocharger was the same repair in the turbocharger class settlement (Kimball vs Volkswagen Group of America Inc., Case #XXX), but my vehicle is not apart of the settlement class vehicles. I verified the settlement class vehicles on the turboclasssettlement.com website, and I called their 855-779-6685 number to double check the settlement class vehicles. Their rep, Leisha, indicated, "The 2019 Audi Q5 is not a settlement class vehicle." The Audi Q5 vehicles identified in the settlement are for 2011 - 2014 model years. I had the same problem in my 2019 Audi Q5. Please help!

Subject: Passenger Occupant Detection System (PODS) – Airbag Safety Concern Description of the Problem: The Passenger Occupant Detection System (PODS) in my 2019 Audi Q5 is malfunctioning. The system intermittently fails to recognize when a passenger is present, or it falsely indicates that a passenger is present when the seat is empty. This creates uncertainty about whether the passenger airbag will deploy correctly in the event of a collision. The issue has occurred multiple times. Safety Concern: Because the PODS system directly controls passenger airbag deployment, a malfunction could result in the airbag being disabled when an adult passenger is seated, or unintentionally activated when no one is present. This poses a significant safety risk. Request: I am reporting this issue as it appears to be a defect in the occupant detection system. Other Audi models from nearby years have had recalls related to PODS malfunctions. I urge NHTSA to investigate whether this defect extends to the 2019 Audi Q5 and to consider issuing a recall if warranted.

The right back up light is defective. This light is in the right rear light housing that sits in the rear bumper. The defective light indicator came on before the 5 year/40k mile warranty had expired. The lamp bulb was changed as I believed this was the cause of the defect error. Took vehicle to Audi dealership where the car was purchased and the service advisor mentioned this happens "all the time" and the entire rear light housing will need to be replaced. Technician diagnostics confirmed this. The bulb was not in-fact out, the power/wiring to the housing was not malfunctioning and the error/fault/malfunction is in the rear bumper light housing. This same issue with 2018 and 2019 Audi's was reported in a thread on [XXX] as well. I feel this is a manufacturing defect and repair/replacement should be covered by the manufacturer, not the consumer. Not having an illuminated reverse backup light is a safety concern for all drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)