2016 Audi Q5

I PULLED INTO A PARKING SPACE AND PUT THE CAR IN PARK. AS I DID SO, THE ENGINE REVVED AND THE CAR LURCHED FORWARD STRIKING A TREE. THE AIR BAGS DEPLOYED AND THE CAR WAS WRITTEN OFF BY THE INSURANCE COMPANY. I HAD NOTICED A COUPLE OF TIMES BEFORE THAT THE ENGINE WOULD REV AS I WAS SLOWING TO A STOP, BUT HAD NEVER HAD ANY ISSUES WITH THE TRANSMISSION.

THIS CAR HAS SHUT DOWN WHILE DRIVING (IN MOTION) THREE TIMES, ONCE WHILE TRAVELING AT 45 MPH, ONCE AT 75 MPH ON THE HIGHWAY AND LUCKILY THE LAST TIME IN A PARKING LOT.. THE FIRST TIME WAS NOVEMBER 23, 2018. THE ENGINE STOPPED AND WE WERE ABLE TO DRIFT OVER TO THE LEFT SHOULDER. THOUGHT IS WAS A FLUKE BECAUSE THE CAR STARTED UP AGAIN. THE NEXT TIME DRIVING ON THE HIGHWAY IT SHUT DOWN AGAIN DECEMBER 2, VERY SCARY. WE BROUGHT IT TO AUDI AND THE REPLACED A FUEL COMPOSITION SENSOR AND SAID IT WAS FIXED. AFTER THEY 'FIXED IT' AND RETURNED THE CAR, IT DID THE EXACT SAME THING AND THE ENGINE SHUT OFF WHILE DRIVING IN A PARKING LOT. WE BROUGHT THE CAR BACK IN. AUDI SAYS THEY CAN'T FIND THE PROBLEM, BUT WE ARE CONCERNED THE PROBLEM STILL EXISTS AND OTHER CARS MAY HAVE THIS VERY SERIOUS ISSUE. THE CAR HAS BEEN IN THE SHOP A TOTAL THUS FAR OF 31 DAYS AND THEY CALLED TODAY TO TELL US TO TAKE THE CAR BACK, BUT THEY HAVE NOT FOUND THE PROBLEM. I GUESS THEY EXPECT US TO DRIVE IT AGAIN UNTIL IT SHUTS DOWN AGAIN AND WE GET REAR-ENDED AND KILLED.

I PURCHASED A NEW EPA COMPLIANT AUDI Q5 DIESEL ON MARCH 28TH 2018. THE VEHICLE HAD THE EPA EMISSIONS REPAIR COMPLETED. SHORTLY AFTER PURCHASING THE VEHICLE I EXPERIENCED AN INTERMITTENT THROTTLE CONTROL ISSUE. IT PRIMARILY OCCURS AT SLOW SPEEDS. WHEN DRIVING SLOWLY, IF I SUDDENLY ACCELERATE, SUCH AS PASSING AROUND A VEHICLE IN FRONT OF ME, THE THROTTLE WILL NOT WORK, DESPITE MY PRESSING ON THE GAS PEDAL. I HAVE TO REMOVE MY FOOT FROM THE GAS PEDAL AND REAPPLY IT TO GET THROTTLE RESPONSE. I BELIEVE THIS IS AN UNSAFE SITUATION AND SHOULD BE ADDRESSED BY AUDI. I'VE HAD THE VEHICLE TO THE DEALERSHIP THAT SOLD ME THE VEHICLE TWICE AND THEY COULD NOT IDENTIFY THE PROBLEM. THE ISSUE HAS OCCURRED AT LEAST 12 TIMES. I WAS RECENTLY ABLE TO REPLICATE IT TWICE IN A CONTROLLED SETTING, HOWEVER, I WAS UNABLE TO REPLICATE IT AT THE DEALERSHIP. THE DEALERSHIP FOUND NO ASSOCIATED CODES WITH A SCAN.

TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUDI SOUTHAMPTON, 51 MONTAUK HIGHWAY, WATER MILL, NY 11976) CONFIRMED THAT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A LETTER FROM AUDI USA TODAY STATING THAT THERE IS A SAFETY ISSUE WITH THE "AFTER RUN COOLANT PUMP" FAILING AND POTENTIALLY CAUSING THE VEHICLE TO CATCH FIRE. AUDI SAYS THAT THERE ARE NO PARTS AVAILABLE TO FIX THIS PROBLEM YET, AND WILL NOT BE AVAILABLE UNTIL AT LEAST NOVEMBER. UNTIL THAT TIME AUDI SAYS TO PARK THE VEHICLE OUTSIDE AT NIGHT SO THAT IF IT DOES CATCH FIRE, IT IS LESS LIKELY TO BURN DOWN YOUR HOUSE. I DO NOT THINK THIS IS A SAFE WAY TO HANDLE THIS ISSUE. FIRST AUDI SOLD US THE CARS WITH TAKATA AIRBAGS, THEN AUDI SOLD CARS WITH FRAUDULENT DIESEL ENGINES, NOW AUDI KNOWINGLY ADVISED THEIR CUSTOMERS TO DRIVE CARS THAT MAY CATCH FIRE AND HAS NO TIMELY SOLUTION TO MAKE THEM SAFE. I THINK YOU SHOULD INSTRUCT AUDI TO CORRECT THIS SITUATION IMMEDIATELY AND NOT TO BE ABLE TO SELL ANY MORE NEW VEHICLES IN THE USA UNTIL THIS SAFETY ISSUE IS RESOLVED.

TL* THE CONTACT OWNS A 2016 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI OF SAN DIEGO, 1-855-971-8198) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.