Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
90–25K
725–50K
1050–75K
775–100K
6100–150K
0150K+
39 reports with mileage · 60 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 38 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
3 crash reports1 fire reports3 injury reports
What owners actually said
99 reports
Mileage unknown · Aug 25, 2024
Exterior Lighting
Level sensor on left rear suspension failed, causing headlights to be pointed downward and not safely lighting the road ahead. The sensor failed due to poor design, metal-to-metal ball and socket linkage in a corrosion-assured location under the car. When the metal-to-metal ball and socket corroded and froze, resulting load caus…
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Level sensor on left rear suspension failed, causing headlights to be pointed downward and not safely lighting the road ahead. The sensor failed due to poor design, metal-to-metal ball and socket linkage in a corrosion-assured location under the car. When the metal-to-metal ball and socket corroded and froze, resulting load caused the sensor linkage to break. A search of Audi forums indicates that this problem is not uncommon, and this same sensor design is used in other Audi models and variants.
NHTSA ODI #11610718
Mileage unknown · Jul 19, 2024
Suspension
The Audi Q5 was new in 2015 and I am the original owner. The vehicle has 135,600 miles on it. During an oil change visit to my repair shop, they informed me of significant rust corrosion to the subframe. My Audi dealer in Chantilly acknowledged that subframe rust was a design flaw on model years 2014, 2015, and 2016. Audi wi…
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The Audi Q5 was new in 2015 and I am the original owner. The vehicle has 135,600 miles on it. During an oil change visit to my repair shop, they informed me of significant rust corrosion to the subframe. My Audi dealer in Chantilly acknowledged that subframe rust was a design flaw on model years 2014, 2015, and 2016. Audi will not cover this under their 12 Year Rust Corrosion Perforation warranty. I believe this to be a significant safety hazard to the owners and their families who are still driving their Q5 without knowledge of the impending disaster. Impending disaster could be a subframe collapse at highway speed.
NHTSA ODI #11603316
Mileage unknown · Jul 11, 2024
Suspension
Audi Dealer inspection report said severe rear sub frame rust is a safety issue and requires replacement
NHTSA ODI #11601316
110,000 miles · Jul 10, 2024
Structure
The contact owns a 2015 Audi Q5. The contact stated when the vehicle was driven to the independent mechanic for an inspection for a possible oil leak, the mechanic observed that there was a significant amount of corrosion on the rear sub frame of the vehicle. The contact was advised by the mechanic that the vehicle was unsafe to…
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The contact owns a 2015 Audi Q5. The contact stated when the vehicle was driven to the independent mechanic for an inspection for a possible oil leak, the mechanic observed that there was a significant amount of corrosion on the rear sub frame of the vehicle. The contact was advised by the mechanic that the vehicle was unsafe to drive due to the extreme corrosion of the rear sub frame. The vehicle was not taken to a dealer to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.
NHTSA ODI #11600822
Mileage unknown · Apr 10, 2024
Engine
Cylinder #3 lost compression, down to 30 psi from 170 psi, causing the car to lose power and run extremely rough or not run on occasion. This is a safety hazard, especially risky for highway driving. There were no warning messages, car just start running very rough or wouldn't start. Such loss of compression has been reported …
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Cylinder #3 lost compression, down to 30 psi from 170 psi, causing the car to lose power and run extremely rough or not run on occasion. This is a safety hazard, especially risky for highway driving. There were no warning messages, car just start running very rough or wouldn't start. Such loss of compression has been reported by an Audi service manager who says Cylinder #3 is known to have this issue, but there is no recall for it yet. The problems began in May 2021. The car was drinking/consuming oil frequently and occasionally running rough. It was taken to multiple mechanics to identify the issue. Fixes included changing spark plugs, coils, and the PCV valve to provide temporary solutions at best. 5/24/21 increased consumption of oil began 9/9/22 rough idle, spark plugs replaced 10/14/22 rough idle and burning oil, taken to a service shop, replaced the PCV valve 7/12/23 rough idle again, spark plugs replaced again under warranty 2/14/24 - rough shake again, spark plugs replaced again and dead cylinder #3 confirmed
NHTSA ODI #11582124
Mileage unknown · Mar 23, 2024
Unknown Or Other
Sub frame is rusted out. Major safety issue. Confirmed by 3 independent auto repair shops. Removing and replacing the rear sub frames. $ 1800.00
NHTSA ODI #11579027
Mileage unknown · Jan 29, 2024
SteeringWheels
I was driving down the road when the steering stop working and I could not control the direction that the tires moved. The direction of steering would not respond to my movements and I was unable to control the car. I was able to break and bring the car to a stop, however, if I were moving at a much faster speed this would have …
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I was driving down the road when the steering stop working and I could not control the direction that the tires moved. The direction of steering would not respond to my movements and I was unable to control the car. I was able to break and bring the car to a stop, however, if I were moving at a much faster speed this would have been extremely dangerous. I brought the car to our mechanic and we were informed that the tie rods were broken, the threading on the attachment pieces was completely rusted out and the threads were bare. The piece simply came apart and was malfunctioning. No warning signs or service lights came on in the vehicle before this happened and we had no indication that there would be an issue with the steering when operating the vehicle. Our mechanic told us this was one of the most dangerous things he's ever seen happen in a car and that our life was at risk. We regularly have our car inspected and serviced and there was no indication that this would happen. Our car had a major engine problem in August 2023 and was at the Valenti Audi Dealership in Waterbury, CT, during that time the car was inspected and we were not told the tie-rods had any problems.
NHTSA ODI #11568626
Mileage unknown · Jan 16, 2024
Steering
We have never had an issue with the vehicle until we recently faced very cold Temps (-10 to -20). Was driving the vehicle, with no issues, and stopped to get gas. Upon restarting the vehicle it displayed a power steering error with a do not drive. The steerling lost all power steering function and was extremely hard to turn. We …
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We have never had an issue with the vehicle until we recently faced very cold Temps (-10 to -20). Was driving the vehicle, with no issues, and stopped to get gas. Upon restarting the vehicle it displayed a power steering error with a do not drive. The steerling lost all power steering function and was extremely hard to turn. We let the vehicle sit and restarted it 3-4 times and on the fourth try, the error went away and there was no further issues with the power steering on this (first) occasion. This has now happened intermittently since the first occurrence (even with very cold Temps) but with no regularity. Not sure if this is a malfunction or if there is something in need of replacement. It is extremely concerning.
NHTSA ODI #11565818
Mileage unknown · Nov 29, 2023
Fuel/propulsion System
in 2017 Audi repaired a leaky fuel pump in my Q5 due to a recall. My vehicle now has less than 35k miles since that repair and the new-replacement fuel pump flange is failing again. Fuel was coming out and created a significant fire risk to life and property. Audi has refused to deal with the issue and speaking with mechanics at…
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in 2017 Audi repaired a leaky fuel pump in my Q5 due to a recall. My vehicle now has less than 35k miles since that repair and the new-replacement fuel pump flange is failing again. Fuel was coming out and created a significant fire risk to life and property. Audi has refused to deal with the issue and speaking with mechanics at 3 dealerships revealed that the replacement parts are failing at an alarming rate. I would like this looked into.
NHTSA ODI #11557378
Mileage unknown · Nov 15, 2023
Service Brakes
Complete hydraulic brake failure while on an interstate going 75mph. No warning, just sudden loss of regular and emergency brakes. I was able to cross 4 lanes of traffic to get to the shoulder where I waited absolutely terrified of being rear-ended for the two hours it took for a tow truck to arrive. My repair place was shocked …
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Complete hydraulic brake failure while on an interstate going 75mph. No warning, just sudden loss of regular and emergency brakes. I was able to cross 4 lanes of traffic to get to the shoulder where I waited absolutely terrified of being rear-ended for the two hours it took for a tow truck to arrive. My repair place was shocked at the problem, considering the car was 8 years old with low mileage. They found the only after-market part in the entire country and repaired it for under $2000 when they initially thought it would be $6000.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence & remedy
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Additional source detail variants (2)
Air Bags:side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Visibility:sun/moon Roof Assembly
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of a seat-mounted air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Volkswagen will notify owners, and dealers will replace the side air bag modules, free of charge. The recall began July 7, 2016. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69M1 (for Audi) and 69L9 (for VW).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2015 Audi Q5 Problems, Complaints & Recalls | Skip That Year