2015 Audi Q5

WITHOUT ANY WARNING, AFTER DRIVING BRAND NEW CAR FOR ONLY 15000 MILES, THE BRAKES HAD A CATASTROPHIC FAILURE (RIGHT REAR WHEEL). LUCKILY I WAS IN A SERVICE ROAD OTHERWISE THIS WOULD HAVE BEEN CATASTROPHIC. I GOT THE CAR SERVICED 2 MONTHS AGO AND EVERYTHING WAS FINE (JUST SOME RUSTING ON THE BRAKES) SO THE AUDI AUTHORIZED DEALERSHIP LET ME DRIVE SAYING WE SHOULD LOOK AT IT NEXT YEAR. THE CAR IS RIGHT NOW AT THAT SAME DEALERSHIP AND I ALSO WORRY THEY WOULD TAMPER WITH IT OR HAVE SOME OTHER ISSUE IN IT.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V298000 (FUEL SYSTEM, GASOLINE) AND TOOK THE VEHICLE TO THE DEALER (JACK DANIELS AUDI OF UPPER SADDLE RIVER LOCATED AT 243 ROUTE 17 SOUTH, UPPER SADDLE RIVER, NJ 07458) FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE FUEL FILTER FLANGE WAS INSPECTED BY THE TECHNICIAN WHO FOUND NO CRACKS, BUT APPLIED PROTECTIVE FILM. THE CONTACT WAS CONCERNED THAT THE FILM WOULD NOT BE DURABLE OR A PERMANENT REPAIR. THE CONTACT REQUESTED THAT THE TECHNICIAN REPLACE THE FUEL FILTER FLANGE AT HER EXPENSE; HOWEVER, THE MANUFACTURER WOULD NOT RELEASE THE NECESSARY FUEL FILTER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND FAILED TO PROVIDE ANY TECHNICAL INFORMATION TO THE DURABILITY OF THE PROTECTIVE FILM. THE CALL WAS THEN ESCALATED TO A TEAM LEADER WHO WAS UNABLE TO ANSWER IF ADDITIONAL MAINTENANCE OR INSPECTION WAS REQUIRED MOVING FORWARD AFTER THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V001000 (VISIBILITY, AIR BAGS). THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. A REPAIR APPOINTMENT WAS SCHEDULED, BUT THERE WAS NO TIMEFRAME FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I HAVE A 2015 AUDI Q5 THAT WAS PART OF THE VW RECALL, HOWEVER IT WAS NOT INCLUDED IN THE PACKAGE THAT HAS BEEN NEGOTIATED BY THE EPA. I WOULD LIKE TO UNDERSTAND WHAT IS BEING DONE TO PROTECT ME AND MY RIGHTS? I FEEL LIKE BECAUSE I PURCHASED THE 3 LITER ENGINE, THE ONLY TDI OFFERED BY AUDI IN AN SUV FORMAT, THAT I AM BEING PUNISHED. I AM STUCK WITH THIS CAR AND AM BEING PUNISHED FOR 8 MONTHS NOW THAT I CANNOT SELL IT OR GET RID OF IT. I TRUSTED VOLKSWAGON AND OUR EPA WANT TO KNOW WHERE I STAND IN THIS RECALL? DO I NEED TO HIRE A LAWYER AT THIS POINT? ENOUGH IS ENOUGH.

I WAS DRIVING DOWN A LONG GRAVEL DRIVEWAY GOING 15-20MPH AND I WENT AROUND A SLIGHT LEFT CURVE. AFTER THE LEFT CURVE THE ROAD BECOMES STRAIT. MY CAR STEERING WHEEL LOCKED, I COULD NOT MOVE THE STEERING WHEEL TO THE LEFT AND I COULD NOT GET OUT OF THE CURVE. THE CAR CONTINUED TO HEAD RIGHT NO MATTER HOW HARD I PULLED ON THE STEERING WHEEL TO GO LEFT. IT WOULD NOT BUDGE. THE CAR CONTINUED GOING RIGHT, OFF THE DRIVEWAY AND INTO SEVERAL TREES. THE WHEEL WAS STILL LOCKED AT THIS POINT. I HAD TO TURN THE CAR OFF, AND ON TO GET THE WHEEL TO RELEASE SO I COULD BACK OUT OF THE TREE, AND ONTO THE DRIVEWAY.

THE FRONT WINDSHIELD CRACKED FROM THE INSIDE FROM THE PRESSURE OF MY PASSENGERS FOOT. THE PASSENGER IS A 130LB FEMALE WITH NO EXTRAORDINARY PHYSICAL CAPABILITY. THE CRACK SPREAD QUICKLY AND PLACED ALL THE OCCUPANTS IN DANGER. THERE WAS ZERO IMPACT ON THE OUTSIDE OF THE GLASS. THE CRACK COULD NOT BE FELT FROM THE OUTSIDE OF THE GLASS, ONLY FROM THE INSIDE. THIS WAS THE SECOND TIME THIS HAS OCCURRED. THE FIRST TIME THE DEALER STATED THAT IT MUST HAVE BEEN A COINCIDENCE THAT THE WINDSHIELD CRACKED AT THE SPOT AT WHICH MY PASSENGERS TOE WAS AND AT THE VERY SAME TIME UPON PUSHING TO SCOOT BACK IN THE SEAT. CONSIDERING I HAVE WITNESSED THIS EXACT SAFETY HAZARD TWICE WITHIN A YEAR RAISES MY CONCERN AND THE REASON I AM NOW REPORTING IT.

APPROXIMATELY 10:45 AM MY HUSBAND (THE DRIVER) AND I (THE PASSENGER) WERE DRIVING WEST ON CO HWY 86 JUST LEAVING FRANKTOWN, CO AND HAD CROSSED OVER THE CHERRY CREEK BRIDGE WHEN THE PANORAMIC SUNROOF IN OUR 99 DAY OLD 2015 AUDI Q5 EXPLODED OUTWARDS. THE OUTSIDE TEMP WAS APPROX. 35 DEGREES, LIGHT WINDS, WINDOWS UP, SUNROOF CLOSED / SUN SHADE OPENED HALF WAY, AND VENT FOR OUTSIDE AIR WAS ON; NO CARS AHEAD OR BEHIND US; NO LARGE CHUNKS OF DEBRIS ON THE ROAD. WE INITIALLY THOUGHT WE HAD BEEN SHOT AT AND DUCKED WHILE LOOKING AROUND FOR PEOPLE AND A SAFE PLACE TO STOP. AFTER INITIAL CHECK TO ENSURE NEITHER OF US WAS BLEEDING WE STARTED LOOKING FOR ANYTHING NEAR OR IN THE VEHICLE THAT WOULD HAVE CAUSED AN EXPLOSION; IT WAS THEN THAT WE NOTICED THERE WAS A SMALL AMOUNT OF GLASS (IN RELATION TO THE SIZE OF THE SUNROOF PANEL) INSIDE THE VEHICLE. GLASS HAD RAINED DOWN INSIDE THE CAR COVERING BOTH RIDERS, THE FRONT CONSOLE AND DASH; ALL OVER THE BACK SEATS/FLOOR (THE SUNSHADE WAS HALFWAY OPEN). WE IMMEDIATELY CALLED AUDI ROADSIDE ASSISTANCE THAT HELPED GUIDE US TO A MORE CENTRAL LOCATION FOR THE TOW TRUCK TO FIND US IN CASTLE ROCK, CO (APPROX 5 MILES). WHILE WAITING FOR THE TOW WE CALLED OUR INSURANCE COMPANY AND TOOK PHOTOS OF THE EXPLODED ROOFLINE AND SCRATCHES/GAUGES ON BACK OF THE CAR THE GLASS HAD LEFT. WE THEN FOLLOWED THE TOW TO A GAS STATION WHERE THE VEHICLE WAS WRAPPED IN PLASTIC WRAP DUE TO THE SNOW STORM IN COLORADO SPRINGS, ALL THE WAY TO PHIL LONG AUDI. UPON ARRIVING HOME, WE DISCOVERED THAT SMALL SHARDS OF GLASS HAD FALLEN INSIDE OUR CLOTHING LEAVING MINOR SCRATCHES. THIS WAS A KNOWN ISSUE FOR VAG SINCE 2009-10 (NEW BEETLE ROOFS) AND AUDI RECALLED 13K CARS IN 2012 WITH THE SAME DESCRIPTION AS ABOVE BUT IT CITED "IN COLD WEATHER". JUST 3 WEEKS PRIOR THE CAR WAS DRIVEN TO AND FROM WORK, AT 7K FT, IN -10 DEGREE WEATHER WITH NO ADVERSE EFFECTS. *TR