2015 Audi Q5

The contact owns a 2015 Audi Q5. The contact stated that there was an abnormal leak underneath the vehicle. In addition, the contact stated that the vehicle failed to start up as intended. The contact stated that the coolant reservoir was refilled; however, the failure persisted. The vehicle was diagnosed on the scene by an independent mechanic, who determined that water pump had failed. The independent mechanic related the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling); however, the VIN was not included. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

The contact owns a 2015 Audi Q5. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to a dealer where it was discovered that oil had leaked into the engine coolant. Due to the failure, the oil cooler was replaced; however, the failure persisted. The vehicle was taken back to the dealer where an oil consumption test was performed. The test showed that the piston rings were defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 75,000.

The contact owns a 2015 Audi Q5. The contact stated while driving approximately 55 MPH, the message "Pull Over Immediately" and a chime started to sound. The contact pulled off the road and placed the vehicle into park (P) and turned off the vehicle down for approximately 20 minutes. The contact was able to restart the vehicle however, the vehicle started to overheat, and the warning lights illuminated. The contact stated that the failure became reoccurring. The contact was able to drive the vehicle to a dealer who diagnosed that the radiator was cracked and lost all coolant, and that the radiator, thermostat and seals needed to be replaced. The vehicle had not been repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling). The manufacturer had been informed of the failure. The failure mileage was approximately 58,000.

The contact owns a 2015 Audi Q5. The contact stated while the vehicle was stationary, he became aware of a coolant leak underneath the vehicle. The contact towed the vehicle to an independent mechanic and was informed that the water pump was be replaced. The vehicle was not repaired. The contact called the local dealer and made them aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V229000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEACOCK AUTO MALL (5001 US-278 A, HARDEEVILLE, SC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL FALL OF 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED AN ESTIMATED DATE OF LATE 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V229000 (ENGINE AND ENGINE COOLING) AND 17V622000 (ELECTRICAL SYSTEM). THE CONTACT CALLED KANSAS CITY AUDI AT 816-941-9500 (LOCATED AT 10330 MADISON AVE, KANSAS CITY, MO 64114) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V622000 (ELECTRICAL SYSTEM).

TL* THE CONTACT OWNS A 2015 AUDI Q5. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (AUDI TYSONS CORNER, 8598 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.