Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
130–25K
1325–50K
1550–75K
675–100K
5100–150K
1150K+
53 reports with mileage · 52 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 17 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports1 fire reports4 injury reports
What owners actually said
105 reports
200,000 miles · Oct 16, 2023
Engine
The contact owns a 2014 Audi Q5. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact's son was able to restart the vehicle. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was not diagnosed or repaired b…
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The contact owns a 2014 Audi Q5. The contact stated that while her son was driving at an undisclosed speed, the vehicle stalled and lost motive power. The contact's son was able to restart the vehicle. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
NHTSA ODI #11550107
Mileage unknown · Jul 17, 2023
Fuel/propulsion System
Unknown, but can assure the gas tanks has cracks and leaking gas, along with the smell of gas inside the car and outside the car. Called Audi and spoke with a rep but they dont want to acknowledge the recall which was issued for the vehicle. I made an appointment with Audi New Orleans, but the earliest appointment to get the veh…
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Unknown, but can assure the gas tanks has cracks and leaking gas, along with the smell of gas inside the car and outside the car. Called Audi and spoke with a rep but they dont want to acknowledge the recall which was issued for the vehicle. I made an appointment with Audi New Orleans, but the earliest appointment to get the vehicle check is August 28th, 2023. I have to go to work and the car can possibly catch a fire to the tank actually leaking. This is extremely dangerous and life threating. I definetly need help because let Audi tell it they dont see a recall at all for my vehicle.
NHTSA ODI #11532852
Mileage unknown · Apr 30, 2023
Structure
I recently discovered that my Q5 tubular rear subframe/crossmember (part # 8R0505235N) has rusted thru near a bushing that supports the rear transaxle. The rust thru area at the transaxle is about a foot long. This subframe supports the rear axle and all the rear suspension components. I brought my Q5 to the local Audi dealer…
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I recently discovered that my Q5 tubular rear subframe/crossmember (part # 8R0505235N) has rusted thru near a bushing that supports the rear transaxle. The rust thru area at the transaxle is about a foot long. This subframe supports the rear axle and all the rear suspension components. I brought my Q5 to the local Audi dealer and they took a video showing two areas on the subframe that have rusted thru, the bushing area supporting the transaxle and also an area supporting the left rear suspension. The dealership did not allow me to take the Q5 back and gave me a loaner vehicle to drive until the subframe can be replaced. The dealership contacted Audi North America and Audi agreed to pay 40% of the cost to replace the rear subframe. I think Audi should pay 100% as this is a serious safety issue. My Q5 has no other areas of corrosion except a slight amount of surface rust on the exhaust and is otherwise in excellent condition with only 50,444 miles. It has always been garaged since purchased new and has been in no accidents. The Audi service tech even complimented me on how clean my Q5 was at 10 years old. PS - How can I include an attachment of the video taken by the Audi dealership?
NHTSA ODI #11519666
Mileage unknown · Feb 21, 2023
Steering
Steering shaft rusted and sized. Water and mag chloride got passed the seal causing the slip joint of the steering shaft to corrode and size. The outer tube of the shaft was almost corroded through with visible holes in the metal. I believe this to be a safety concern do to the possibility of the shaft braking while driving. I a…
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Steering shaft rusted and sized. Water and mag chloride got passed the seal causing the slip joint of the steering shaft to corrode and size. The outer tube of the shaft was almost corroded through with visible holes in the metal. I believe this to be a safety concern do to the possibility of the shaft braking while driving. I am a certified Audi technician and have seen this problem on other similar vehicles. This is my personal vehicle and I have the old steering shaft for inspection if needed.
NHTSA ODI #11508345
Mileage unknown · Nov 10, 2022
Engine
I bought my 2014 Audi Q5 in September of 2019 with 74, 291 miles from a reputable dealership in Cleveland, OH. After a few months of driving, I began to notice that the vehicle did not retain oil. This caused oil leaks which led to internal spillage, subsequent parts damage and random stalling. As a result, in May of 2022, durin…
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I bought my 2014 Audi Q5 in September of 2019 with 74, 291 miles from a reputable dealership in Cleveland, OH. After a few months of driving, I began to notice that the vehicle did not retain oil. This caused oil leaks which led to internal spillage, subsequent parts damage and random stalling. As a result, in May of 2022, during rush hour traffic, my car failed to accelerate mid-intersection, leaving myself and my passengers in danger of collision. After dealership and independent inspection, it was determined there was an issue with the piston rings in the 2.0 Turbo engine. After speaking with the mechanic, Audi USA and conducting online research, I found that this has been noted and reported to Audi on several occasions for makes and models dating as far back as 2012. Because this is major engine issue, I fear for what other repercussions may result from the negligence. Upon further research, I also found that several class action lawsuits have been filed country-wide due to concern of this factory malfunction. These vehicles are large and capable of irreparable damage. Whatever steps can be taken to avoid sudden engine failure similar to my own is of highest priority.
NHTSA ODI #11493156
Mileage unknown · May 10, 2022
Engine
Engine oil consumption between every 200miles and 300miles spends a quarter of complete engine oil
NHTSA ODI #11464076
Mileage unknown · May 2, 2022
Lane Departure
I am reporting Audi Side Assist System fault. Audi assist among other things provides blind spot warning and is major safety feature in the car. Basically when I am switching lanes on, I get existance of car in blind spot. When driving in January I received warning message that said Audi Side Assist System fault. I scheduled s…
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I am reporting Audi Side Assist System fault. Audi assist among other things provides blind spot warning and is major safety feature in the car. Basically when I am switching lanes on, I get existance of car in blind spot. When driving in January I received warning message that said Audi Side Assist System fault. I scheduled service for Feb 3 and the car was repaired by Feb 4. Originally they suspected accident or repair work done around the back bumper. Later they realized that none was done and fixed the issue by "alignment". During that work they found out that the two assist modules have different versions which is surprising since all my service was done at Audi San Jose dealership and never repaired that function. This means that my car original parts has version mismatch. The function worked OK for several weeks but failed again on April 1. I still did not repair it but I am scheduled on May 10 (earliest date). The fault is still on!
NHTSA ODI #11463044
Mileage unknown · Apr 21, 2022
Engine
Timing chain, turbocharger and high pressure fuel pump has to be replaced for the car with 75000 miles on it. Was advised by the shop supervisor that it’s caused by faulty engine. That this type of damage is highly unlikely for the car under 100000 miles. Turbocharger is under extended warranty from the previous Audi recall.
NHTSA ODI #11461655
Mileage unknown · Feb 14, 2022
EngineFuel/propulsion System
Check engine light on and diagnostic test shows particular matter sensor malfunction. This is apparently under recall, but my VIN is not included
NHTSA ODI #11451934
Mileage unknown · Jan 25, 2022
Steering
I have a 2014 Audi Q5 Premium Plus with 3.0 liter engine. I was in Wolfeboro NH this past weekend and it was very cold, -15 at night. My vehicle has 123000 miles on it and has run with no issues to this point. Luckily , I parked the car to go into store and when I came out DSC red warning light came on , could not budge the stee…
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I have a 2014 Audi Q5 Premium Plus with 3.0 liter engine. I was in Wolfeboro NH this past weekend and it was very cold, -15 at night. My vehicle has 123000 miles on it and has run with no issues to this point. Luckily , I parked the car to go into store and when I came out DSC red warning light came on , could not budge the steering wheel. Looked up issue in manual and said do not drive. I am from CT so no car now in NH. I had vehicle towed to closest Audi dealer , 60 miles away for service. It turns out to be I need a whole new steering column due to cold temperatures. If this happened while driving it would have been devastating. My issue is there was a recall on the 2014 SQ5 for the exact same issue. I have found numerous complaints for the same issue for the same vehicle, why has there not been recall? This could have ben a deadly incident in the wrong situation. Vehicle at Audi dealer to the tune of $3600 for repairs.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence & remedy
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Additional source detail variants (2)
Air Bags:side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Visibility:sun/moon Roof Assembly
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2014 Audi Q5 Problems, Complaints & Recalls | Skip That Year