NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
105 reportsMileage unknown · Aug 30, 2025
Suspension
2014 Audi rear subframe is rusted through. 92,000 Mi. My independent mechanic found the problem when performing suspension work. It has not been inspected by the dealer yet but will be soon. With the history of the subframe failures on these models and years, there is a danger to the public driving these vehicles on the road. Au…
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2014 Audi rear subframe is rusted through. 92,000 Mi. My independent mechanic found the problem when performing suspension work. It has not been inspected by the dealer yet but will be soon. With the history of the subframe failures on these models and years, there is a danger to the public driving these vehicles on the road. Audi needs to fix these problems
NHTSA ODI #11684104
Mileage unknown · Aug 7, 2025
SteeringSuspensionUnknown Or Other
The front subframe has experienced catastrophic failure due to severe and premature rust-through corrosion. Multiple holes have perforated the component, compromising the vehicle's structural integrity. The part is available for inspection upon request. The safety of my family and others was put at significant risk, as the subf…
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The front subframe has experienced catastrophic failure due to severe and premature rust-through corrosion. Multiple holes have perforated the component, compromising the vehicle's structural integrity. The part is available for inspection upon request. The safety of my family and others was put at significant risk, as the subframe is the primary component that mounts the engine, suspension, and steering rack to the vehicle. A failure of the subframe while driving could cause a complete loss of steering control and the collapse of the front suspension, leading to a serious or fatal crash. The problem was independently reproduced and confirmed by both an independent service center and an authorized Audi dealership. Both establishments have deemed the vehicle unsafe to drive due to this specific issue. The manufacturer (Audi of America) has been made aware of the issue through their dealership network. They have acknowledged the defect by offering a "goodwill" repair to replace the subframe, confirming their awareness of this failure mode. However, the manufacturer has made this safety-critical repair contingent on the owner first paying for several thousand dollars of unrelated maintenance items, creating a financial barrier that prevents the safety fix from being implemented. There were no warning lamps, messages, or other symptoms prior to the failure's discovery. This is a silent failure that provides no warning to the driver. It was only discovered during a routine service visit when the vehicle was on a lift.
NHTSA ODI #11678953
Mileage unknown · Aug 4, 2025
Engine
Under Recall 19N4, the electric coolant pump was replaced in July 2019 at 73,496 miles. That replacement pump failed prematurely in March 2025 at 109,628 miles — lasting only 36,132 miles. This was a safety-related recall part intended to fix a known defect with the original pump. Audi refused to provide goodwill reimbursement f…
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Under Recall 19N4, the electric coolant pump was replaced in July 2019 at 73,496 miles. That replacement pump failed prematurely in March 2025 at 109,628 miles — lasting only 36,132 miles. This was a safety-related recall part intended to fix a known defect with the original pump. Audi refused to provide goodwill reimbursement for this premature failure. I am reporting this to request further investigation and possible expanded remedy.
NHTSA ODI #11678346
Mileage unknown · Jul 9, 2025
Structure
2014 Audi Q5 TDI with 115000 miles. Rear subframe inspected individually, by independent shop, and by Audi dealership. Found to have severe rust with perforation underneath where plastic debris covers are mounted. It is currently installed on vehicle at time of complaint. The failure of the subframe can disable the vehicle while…
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2014 Audi Q5 TDI with 115000 miles. Rear subframe inspected individually, by independent shop, and by Audi dealership. Found to have severe rust with perforation underneath where plastic debris covers are mounted. It is currently installed on vehicle at time of complaint. The failure of the subframe can disable the vehicle while driving, disconnect the axle and surrounding components, and cause an accident with one or more vehicles on the road. Audi has a 12 year/unlimited mileage warranty but claims it is not covered under warranty. Repair is quoted around ~$6000 including parts and labor.
NHTSA ODI #11672270
Mileage unknown · Jul 2, 2025
Electrical SystemEngine
Invoice from mechanic states my water pump failed along with other engine components which led to a domino effect of system failures and leaks with potential to cause fire. Similar recalls have been issued for 2014 Audi Q5s
NHTSA ODI #11670746
Mileage unknown · May 19, 2025
Engine
I have noticed 2 times that my engine burn out oil very quick before the next predicted oil change and lead to safety risk of boosting engine while driving long distance if there is no auto one near. After speaking with one of the maintenance guy the last time I went for oil change at Jiffy live, He told me that there was a re…
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I have noticed 2 times that my engine burn out oil very quick before the next predicted oil change and lead to safety risk of boosting engine while driving long distance if there is no auto one near. After speaking with one of the maintenance guy the last time I went for oil change at Jiffy live, He told me that there was a recall for the same problem with some other Audi models. How could we expect your help to address this safety concern with the manufacturer. This is very dangerous situation that you can’t neglect. Best regards,
NHTSA ODI #11661768
Mileage unknown · May 2, 2025
Unknown Or Other
I took my Audi Q5 TDI to the Garage for servicing and was told of heavy rusting on both sides of the rear subframe. The rusting is bad and can almost break the subframe It seems to be a known issue in Audi Q5 models, however, the dealership and Audi of America have refused to cover it as a manufacturing defect. The car has 8…
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I took my Audi Q5 TDI to the Garage for servicing and was told of heavy rusting on both sides of the rear subframe. The rusting is bad and can almost break the subframe It seems to be a known issue in Audi Q5 models, however, the dealership and Audi of America have refused to cover it as a manufacturing defect. The car has 88000 miles, and at this point, I think it may not be safe to drive. I am urging NTSB to review this issue and see if the issue can be resolved by the manufacturer at their cost.
NHTSA ODI #11658523
72,919 miles · Apr 25, 2025
Engine
The contact owns a 2014 Audi Q5. The contact stated that while driving 60 MPH, the vehicle briefly lost motive power and the vehicle stalled. The contact was able to coast to the side of the road. No warning light was illuminated. The vehicle was towed to the daughter's residence. The contact stated that weeks before the failure…
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The contact owns a 2014 Audi Q5. The contact stated that while driving 60 MPH, the vehicle briefly lost motive power and the vehicle stalled. The contact was able to coast to the side of the road. No warning light was illuminated. The vehicle was towed to the daughter's residence. The contact stated that weeks before the failure, while the vehicle was being serviced at the dealer, it was determined that the engine was consuming an excessive amount of engine oil. The vehicle was not repaired. The manufacturer was made aware of the first failure. The failure mileage was 72,919.
NHTSA ODI #11656761
Mileage unknown · Apr 7, 2025
Electronic Stability Control (esc)Vehicle Speed Control
The contact owns a 2014 Audi Q5. The contact stated that while driving at an undisclosed speed, the EPC (Electronic Power Control) warning light illuminated. The vehicle was taken to a dealer where it was determined that the vehicle was under recall; however, parts were not available. The vehicle was taken to the same dealer whe…
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The contact owns a 2014 Audi Q5. The contact stated that while driving at an undisclosed speed, the EPC (Electronic Power Control) warning light illuminated. The vehicle was taken to a dealer where it was determined that the vehicle was under recall; however, parts were not available. The vehicle was taken to the same dealer when parts became available and the vehicle as repaired; however, the failure reoccurred approximately 6 years after the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
NHTSA ODI #11653169
Mileage unknown · Mar 13, 2025
Structure
There is severe rust in the rear subframe. It's so bad that the rust has made holes right through the subframe - compromising its integrity. This is a serious safety issue as the subframe holds the suspension and wheels and could break at any point. This is not normal wear and tear. This is a manufacturer's defect and a major sa…
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There is severe rust in the rear subframe. It's so bad that the rust has made holes right through the subframe - compromising its integrity. This is a serious safety issue as the subframe holds the suspension and wheels and could break at any point. This is not normal wear and tear. This is a manufacturer's defect and a major safety issue that needs to be addressed immediately.
NHTSA ODI #11648037
Official recalls
5Apr 11, 2018
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Oct 5, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence & remedy
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
May 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Jan 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Additional source detail variants (2)
Air Bags:side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Visibility:sun/moon Roof Assembly
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Jan 3, 2017
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗