← New search

2013 Audi Q5

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2013 Audi Q5 do not stand out strongly from the model-year median of 52.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
Compare all Q5 years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

62 reports with mileage · 27 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 33 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports4 fire reports1 injury reports

What owners actually said

89 reports
23,000 miles · Jul 25, 2019
Engine

THAT AS A CONSUMER PURCHASING A 2013 AUDI Q5 WITH 23,000 MILES SHOULD NOT COME UP WITH A 2,000 SOME DOLLAR REPAIR ON A RECALLED PROBLEM THAT AFFECTS MANY OTHER VEHICLES BUILT BY AUDI. THE TIMING BELT TENSIONERS ARE FAILING. AUDI SHOULD RECALL ALL VEHICLES WITH BAD TENSIONERS. IT CAN LEAD TO CATASTROPHIC ENGINE FAILURE AT HIGHWAY…

Read full complaint

THAT AS A CONSUMER PURCHASING A 2013 AUDI Q5 WITH 23,000 MILES SHOULD NOT COME UP WITH A 2,000 SOME DOLLAR REPAIR ON A RECALLED PROBLEM THAT AFFECTS MANY OTHER VEHICLES BUILT BY AUDI. THE TIMING BELT TENSIONERS ARE FAILING. AUDI SHOULD RECALL ALL VEHICLES WITH BAD TENSIONERS. IT CAN LEAD TO CATASTROPHIC ENGINE FAILURE AT HIGHWAY SPEEDS. AND EVEN DEATH. THERE ARE MULTI COMPLAINTS ONLINE.

NHTSA ODI #11234924

59,500 miles · Jun 20, 2019
Electrical System

COOLANT PUMP BECAME BLOCKED IN MY 3.0 ENGINE VEHICLE, MEANING AT RISK FOR OVERHEATING. THIS MAY BE A SIMILAR PROBLEM TO THE 2.0 VEHICLE, FOR WHICH THERE HAVE ALREADY BEEN 2 RECALLS.

NHTSA ODI #11221464

100,000 miles · May 10, 2019
Service Brakes

MY BRAKES HAVE LOST HYDRAULIC PRESSURE SEVERAL TIMES. THE PEDAL GOES TO THE FLOOR WHEN BRAKING TO A STOP. I SEEN A 2018 RECALL BUT MINE DOES SAME.

NHTSA ODI #11206804

105,000 miles · Mar 28, 2019
Steering

NOTCHY STEERING WHEN DRIVING. NOTICEABLE DURING BOTH CITY AND HIGHWAY DRIVING, HOWEVER IT IS MORE NOTICEABLE DURING SMALL TURNS SUCH AS CHANGING LANES ON THE HIGHWAY. OCCURS ON BOTH LEFT AND RIGHT TURNS. ISSUE IS ONGOING AND CAN BE DANGEROUS AS NOTCHINESS CAN CAUSE UNEXPECTED OVER STEERING. NOT SURE IF I SHOULD ADD THIS BUT…

Read full complaint

NOTCHY STEERING WHEN DRIVING. NOTICEABLE DURING BOTH CITY AND HIGHWAY DRIVING, HOWEVER IT IS MORE NOTICEABLE DURING SMALL TURNS SUCH AS CHANGING LANES ON THE HIGHWAY. OCCURS ON BOTH LEFT AND RIGHT TURNS. ISSUE IS ONGOING AND CAN BE DANGEROUS AS NOTCHINESS CAN CAUSE UNEXPECTED OVER STEERING. NOT SURE IF I SHOULD ADD THIS BUT THIS IS A WIDE ISSUE ACROSS MY SEARCHES. I INCLUDED JUST ONE OF MY FORUMS FOUND RELATING TO MY ISSUE BELOW: HTTPS://WWW.AUDIZINE.COM/FORUM/SHOWTHREAD.PHP/690756-NOTCHY-STEERING

NHTSA ODI #11192121

60,100 miles · Feb 5, 2019
Engine

TL* THE CONTACT OWNS A 2013 AUDI Q5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUDI NORWELL (59 POND ST, NORWELL, MA 02061, (781) 261-5000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE BLOCK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF T…

Read full complaint

TL* THE CONTACT OWNS A 2013 AUDI Q5. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUDI NORWELL (59 POND ST, NORWELL, MA 02061, (781) 261-5000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE BLOCK WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,100.

NHTSA ODI #11174433

97,000 miles · Dec 13, 2018
Engine

41 DAYS AFTER PURCHASING WELL CARED FOR, USED Q5, BEGAN EXPERIENCING ROUGH RIDE OVER HIGHWAY STRETCH, WITH INTERMITTENT EPC LIGHT AND CONSTANT CHECK ENGINE LIGHT. ENGINE ALSO REVVED AT STAND STILL AND VIBRATED. UNKNOWING OF CURRENT CLASS ACTION LAWSUIT INVOLVING THE TIMING CHAIN, TOOK THE VEHICLE TO A LOCAL MECHANIC. MECHANI…

Read full complaint

41 DAYS AFTER PURCHASING WELL CARED FOR, USED Q5, BEGAN EXPERIENCING ROUGH RIDE OVER HIGHWAY STRETCH, WITH INTERMITTENT EPC LIGHT AND CONSTANT CHECK ENGINE LIGHT. ENGINE ALSO REVVED AT STAND STILL AND VIBRATED. UNKNOWING OF CURRENT CLASS ACTION LAWSUIT INVOLVING THE TIMING CHAIN, TOOK THE VEHICLE TO A LOCAL MECHANIC. MECHANIC INDICATED THE TIMING CHAIN HAD BEEN STRETCHED BEYOND SAFE USE AND THE TIMING CHAIN AND TENSION ADJUSTER NEEDED TO BE REPLACED ($2600). FOLLOWING THOSE REPAIRS, I WAS INFORMED THAT DUE TO THE DAMAGED TIMING CHAIN, THE CAM SHAFT WAS ALSO NOT FUNCTIONING CORRECTLY WHICH REQUIRED REPLACEMENT AS WELL AS THE CAMSHAFT POSITIONING SENSOR. (NEW COST - $4900) FOLLOWING THOSE REPAIRS, THE ISSUE STILL REMAINS. MECHANIC BELIEVES THE ISSUE IS NOW OIL PRESSURE LEAVING THE CAM SHAFT DUE TO A LIKELY ISSUE WITH THE NON-RETURN VALVE LEAVING THE CAMSHAFT BRIDGE. THIS PRESSURE PREVENTS PROPER FUNCTION OF THE VARIABLE VALVE TIMING, CAUSING A VIBRATION AND ROUGH RIDE. MECHANIC OFFERED TO REPLACE NON-RETURN VALVE (ADDITIONAL $3000) BUT CAN'T BE CONFIDENT THAT IT WILL ALLEVIATE THE PROBLEM. ADDITIONAL OPTION WAS TO REPLACE ENGINE BEGINNING AT $7000.00. WORKING WITH AUDI SERVICE TO SCHEDULE TIME TO ADDRESS PREVIOUS RECALL ISSUE (COOLANT PUMP) WHEN THEY WILL TAKE A LOOK AT THE ENGINE ISSUE AND EXPLAIN OPTIONS. CLASS ACTION LAWSUIT OPT-INS WERE DUE BY 10/13/18, 11 DAYS AFTER I PURCHASED THE VEHICLE, 30 DAYS BEFORE I BEGAN HAVING ISSUES.

NHTSA ODI #11161216

55,500 miles · Jul 25, 2018
Steering

I WAS DRIVING MY CAR ON A CITY STREET AND THE RED LIGHT CAME ON. " STEERING DEFECTIVE! DO NOT DRIVE VEHICLE!" AT THAT MOMENT THE STEERING WAS DISABLED. IT WAS VERY HARD TO MOVE THE STEERING WHEEL. THANK GOD I WAS ON A LOW SPEED LIMIT STREET. I GOT VERY SCARED AND SLAMMED ON THE BRAKES TO AVOID THE ACCIDENT.

NHTSA ODI #11113570

134,630 miles · Jul 19, 2018
Engine

RECENTLY BOUGHT MY 2013 AUDI Q5 IN MAY OF 2017 AND SEVEN DAYS AGO I BEGAN TO HAVE AN ISSUE WITH MY VEHICLE ROUGHLY VIBRATING AND EXPERIENCING LOW ACCELERATION. I WAS BLOCKS AWAY FROM MY HOME, BUT HAVING IT BE RUSH HOUR AND DEALING WITH THE CURRENT ISSUES OF MY CAR SUDDENLY LOSING POWER I AM LUCKY TO HAVE MADE IT HOME. SINCE MY…

Read full complaint

RECENTLY BOUGHT MY 2013 AUDI Q5 IN MAY OF 2017 AND SEVEN DAYS AGO I BEGAN TO HAVE AN ISSUE WITH MY VEHICLE ROUGHLY VIBRATING AND EXPERIENCING LOW ACCELERATION. I WAS BLOCKS AWAY FROM MY HOME, BUT HAVING IT BE RUSH HOUR AND DEALING WITH THE CURRENT ISSUES OF MY CAR SUDDENLY LOSING POWER I AM LUCKY TO HAVE MADE IT HOME. SINCE MY CAR WILL NO LONGER START AND NOT HAVING THE FUNDS TO HAVE IT TOWED TO MY NEAREST AUDI DEALER SHIP, I PAID TO HAVE A MECHANIC SERVICE COME AND INSPECT THE VEHICLE. UPON HAVING THE MECHANIC INSPECT MY VEHICLE, I GOT THE UNFORTUNATE NEWS OF WHAT WAS WRONG WITH MY CAR. IT SEEMED TO BE HAVING A KNOWN ISSUE WITH THE VW/ AUDI 2.0 TIMING CHAIN. SO, I WAS LOOKING AT ROUGHLY $2,500 IN REPAIRS ON A TIMING CHAIN REPLACEMENT FOR MY PERFECTLY MAINTAINED AND WELL CARED FOR AUDI. WITH FURTHER INVESTIGATION MY MECHANIC NOTIFIED ME THAT NOT ONLY MY VEHICLE IS SUFFERING FROM THE WELL KNOW TIMING CHAIN ISSUE BUT BECAUSE OF THAT IT ALSO RESULTED IN CATASTROPHIC ENGINE FAILURE. I AM NOW LOOKING AT A BILL OF OVER $7,000 FOR A NEW ENGINE ON MY FAIRLY NEW AUDI.

NHTSA ODI #11112389

38,000 miles · Jun 23, 2018
Electrical System

NO INCIDENT HAS OCCURRED.....YET. THIS IS A RECALL FOR THE ELECTRICAL COOLANT PUMP. 19N4. NOTICE RECEIVED 6/22/18.

NHTSA ODI #11103602

27,000 miles · Jun 13, 2018
Electrical SystemEngineFire

TL* THE CONTACT OWNED A 2013 AUDI Q5. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS SEEN UNDER THE HOOD. THE CONTACT WAS NOT ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD DUE TO HEAVY TRAFFIC ON THE INTERSTATE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE BURST INTO FLAMES, WHICH WERE EXTINGUISHED BY…

Read full complaint

TL* THE CONTACT OWNED A 2013 AUDI Q5. WHILE DRIVING AT AN UNKNOWN SPEED, SMOKE WAS SEEN UNDER THE HOOD. THE CONTACT WAS NOT ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD DUE TO HEAVY TRAFFIC ON THE INTERSTATE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE BURST INTO FLAMES, WHICH WERE EXTINGUISHED BY THE FIRE DEPARTMENT. A POLICE REPORT WAS FILED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT WHERE IT WAS DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V622000 (ELECTRICAL SYSTEM) AND 18V229000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 27,000. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *JS

NHTSA ODI #11101630

Official recalls

5

18V229000 · Engine And Engine Cooling:cooling System

Apr 11, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Consequence & remedy

Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.

17V622000 · Electrical System:wiring

Oct 5, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.

Consequence & remedy

Consequence: The melted wires can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.

17V298000 · Fuel System, Gasoline:delivery:fuel Pump

May 3, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.

17V001000 · Air Bags:side/window; Visibility:sun/moon Roof Assembly

Jan 3, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Additional source detail variants (2)

Air Bags:side/window

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Visibility:sun/moon Roof Assembly

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

17V002000 · Engine And Engine Cooling:cooling System

Jan 3, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Consequence & remedy

Consequence: If the coolant pump overheats, it can increase the risk of a fire.

Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.