NOTCHINESS, FRICTION WHILE ROTATING STEERING WHEEL WITHIN FEW DEGREES FROM 12'O CLOCK POSITION EITHER SIDE. PROBLEM PERSISTED DESPITE THE SOFTWARE UPDATE. ANOTHER ISSUE WAS WHISTLING SOUND FROM SIDE MIRROR. AT TIMES PARTICULARLY WHILE DRIVING AT HIGH SPEED, IT GET SO PRONOUNCED AS IF A "FLY" IS BUZZING NEXT TO THE DRIVERS EAR. I…
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NOTCHINESS, FRICTION WHILE ROTATING STEERING WHEEL WITHIN FEW DEGREES FROM 12'O CLOCK POSITION EITHER SIDE. PROBLEM PERSISTED DESPITE THE SOFTWARE UPDATE. ANOTHER ISSUE WAS WHISTLING SOUND FROM SIDE MIRROR. AT TIMES PARTICULARLY WHILE DRIVING AT HIGH SPEED, IT GET SO PRONOUNCED AS IF A "FLY" IS BUZZING NEXT TO THE DRIVERS EAR. I COMPLAINED TO DEALERSHIP AND AUDI ON 09/14/2013. SINCE THEN I'M DRIVING LOANER. DEALERSHIP TRIED TO RETURN CAR ON 09/17/13, NONE OF THE ISSUES WERE FIXED. I RETURNED CAR TO DEALERSHIP AGAIN. I COMPLAINED AGAIN TO AUDI OF USA. NOW, I AM TOLD THAT SIDE MIRRORS ARE REPLACED AND FIXED. HOWEVER, NOTCHINESS/FRICTION IN STEERING WHEEL STILL PERSIST. THERE IS NOTHING AUDI CAN DO TO FIX THIS. DEALERSHIP IS INSISTING ME TO ACCEPT MY CAR. HOWEVER, I AM RELUCTANT TO ACCEPT DUE TO CONCERN OF POTENTIAL SAFETY ISSUE. PLEASE ADVISE. *JS
NHTSA ODI #10545446
250 miles · Apr 29, 2013
Steering
FREQUENTLY WHEN TRAVELING AT HIGHWAY SPEED ON STRAIGHT HIGHWAY THE VEHICLE WILL DRIFT TO THE LEFT SUDDENLY WITHOUT ANY INPUT FROM THE STEERING WHEEL. THE VEHICLE MUST BE CONTINUALLY CORRECTED THROUGH THE STEERING WHEEL TO MAINTAIN A LANE. AT TIMES A "NOTCH" FEEL APPEARS AT THE 12 O'CLOCK POSITION ON THE WHEEL THAT MAKES IT ALMO…
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FREQUENTLY WHEN TRAVELING AT HIGHWAY SPEED ON STRAIGHT HIGHWAY THE VEHICLE WILL DRIFT TO THE LEFT SUDDENLY WITHOUT ANY INPUT FROM THE STEERING WHEEL. THE VEHICLE MUST BE CONTINUALLY CORRECTED THROUGH THE STEERING WHEEL TO MAINTAIN A LANE. AT TIMES A "NOTCH" FEEL APPEARS AT THE 12 O'CLOCK POSITION ON THE WHEEL THAT MAKES IT ALMOST IMPOSSIBLE TO MAINTAIN A STRAIGHT DIRECTION WITHOUT CONSTANTLY ADJUSTING THE WHEEL FROM RIGHT TO LEFT. ON SEVERAL OCCURRENCES THE WHEEL JERKED TO CENTER UNCONTROLLED. TURNING THE CAR OFF AND BACK ON WILL RESET THE ISSUE AND THE OCCURRENCES ARE RANDOM. IT IS VERY ANNOYING BECAUSE THE DRIVER DOES NOT FEEL LIKE YOU HAVE CONTROL OF THE VEHICLE. IN RESEARCHING THIS ISSUE I HAVE FOUND SEVERAL OTHER OWNERS OF THE 2013 AUDI Q5 THAT ARE HAVING THE SAME PROBLEM...AUDI INSTALLED A NEW ELECTROMECHANICAL STEERING SYSTEM IN THE 2013 Q5 AND APPARENTLY THIS IS THE SOURCE OF THE PROBLEM. THIS SHOULD BE INVESTIGATED IMMEDIATELY TO DETERMINE IF THE STEERING IS SAFE !!!!! *TR
NHTSA ODI #10509971
1,500 miles · Mar 20, 2013
Steering
WHILE DRIVING AT VARIOUS SPEEDS BETWEEN 30-70MPH, REGARDLESS OF ROAD CONDITIONS, ANY ATTEMPTS TO DRIVE THE VEHICLE IN A STRAIGHT PATH IS MET WITH A SEVER NOTCH AT THE 12'OCLOCK STEERING POSITION MAKING IT DIFFICULT IF NOT IMPOSSIBLE TO MAINTAIN SAID STRAIGHT PATH...REPORTING THIS TO THE DEALER HAS RESULTED IN THEIR ACKNOWLEDGEME…
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WHILE DRIVING AT VARIOUS SPEEDS BETWEEN 30-70MPH, REGARDLESS OF ROAD CONDITIONS, ANY ATTEMPTS TO DRIVE THE VEHICLE IN A STRAIGHT PATH IS MET WITH A SEVER NOTCH AT THE 12'OCLOCK STEERING POSITION MAKING IT DIFFICULT IF NOT IMPOSSIBLE TO MAINTAIN SAID STRAIGHT PATH...REPORTING THIS TO THE DEALER HAS RESULTED IN THEIR ACKNOWLEDGEMENT OF THE PROBLEM, TAKING MY INFORMATION AND STATING THEY WILL CONTACT ME AS SOON AS AUDI HAS A PERMANENT FIX (AND IF I DO NOT HEAR BACK FROM THEM WITHIN 30 DAYS TO REACH BACK OUT TO THEM). *TR
NHTSA ODI #10503726
3,420 miles · Mar 15, 2013
Steering
ON A FREQUENT BASIS WHEN TRAVELING AT HIGHWAY SPEED ON STRAIGHT, NON-CROWNED PAVEMENT THE VEHICLE WILL DRIFT TO THE LEFT SUDDENLY WITHOUT ANY INPUT FROM THE STEERING WHEEL. THE VEHICLE MUST BE CONTINUALLY CORRECTED THROUGH THE STEERING WHEEL TO MAINTAIN A LANE. AT TIME A "NOTCH" FEEL APPEARS AT THE 12 O'CLOCK POSITION ON THE W…
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ON A FREQUENT BASIS WHEN TRAVELING AT HIGHWAY SPEED ON STRAIGHT, NON-CROWNED PAVEMENT THE VEHICLE WILL DRIFT TO THE LEFT SUDDENLY WITHOUT ANY INPUT FROM THE STEERING WHEEL. THE VEHICLE MUST BE CONTINUALLY CORRECTED THROUGH THE STEERING WHEEL TO MAINTAIN A LANE. AT TIME A "NOTCH" FEEL APPEARS AT THE 12 O'CLOCK POSITION ON THE WHEEL THAT MAKES IT ALMOST IMPOSSIBLE TO MAINTAIN A STRAIGHT DIRECTION WITHOUT CONSTANTLY ADJUSTING THE WHEEL FROM RIGHT TO LEFT. ON TWO OCCURRENCES THE WHEEL JERKED TO CENTER UNCONTROLLED. TURNING THE CAR OFF AND BACK ON WILL RESET THE ISSUE AND THE OCCURRENCES ARE RANDOM BUT FREQUENT. IF AT THE TIME OF THE OCCURRENCE A VEHICLE WAS OCCUPYING THE ADJOINING LANE AN ACCIDENT WOULD OCCUR. ON RESEARCHING THIS ISSUE IT APPEAR IN NUMEROUS FORUMS AFFECTING AUDI 2013 MODELS WITH NEW ELECTROMECHANICAL STEERING SYSTEMS. *TR
NHTSA ODI #10503217
5,100 miles · Mar 5, 2013
Steering
STEERING HAS A NOTCHINES TO IT. DIFFICULT TO KEEP VEHICLE STRAIGHT. FEELS LIKE A GEAR WOULD WHEN MISSING A TOOTH. IT IS INTERMITTENT AND DOES NOT SEEM SPEED DEPENDANT.OTHERS HAVE REPORTED DEFECTIVE STEERING RACKS. *TR
NHTSA ODI #10501368
1,000 miles · Mar 5, 2013
Steering
WHEN DRIVING STRAIGHT, THERE APPEARS TO BE A NOTICEABLE NOTCH IN THE STEERING. THE WHEEL WILL HAVE A TENDENCY TO WANT TO STRAY FROM THIS NOTCH AS IF ROLLING OFF A BUMP. IT IS NOT ALWAYS AS NOTICEABLE. AT IT'S WORST IT FEELS AWKWARD TO KEEP THE VEHICLE TRAVELING STRAIGHT. *TR
NHTSA ODI #10501365
Mileage unknown · Feb 28, 2013
Steering
THERE IS A NOTCHINESS FEELING IN THE STEERING WHEEL. THIS IS ESPECIALLY SEEN AT HIGHWAY SPEEDS AND MAKES THE CAR HARD TO KEEP STRAIGHT. *TR
NHTSA ODI #10500833
5,100 miles · Jan 29, 2013
Steering
STEERING IS VERY IMPRECISE AND HAS A NOTCHINESS EFFECT. WHEN I'M GOING DOWN A HIGHWAY STRAIGHT, I HAVE A DIFFICULT TIME KEEPING IT STRAIGHT. IT FEELS UNSAFE WHEN I'M GOING ON A CURVE AT HIGHWAY SPEEDS SINCE THE STEERING WHEEL MAY SHIFT. CONFIRMED BY DEALERSHIP NOTHING IS WRONG WITH STEERING AND ALIGNMENT, BUT STEERING OF THE VEH…
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STEERING IS VERY IMPRECISE AND HAS A NOTCHINESS EFFECT. WHEN I'M GOING DOWN A HIGHWAY STRAIGHT, I HAVE A DIFFICULT TIME KEEPING IT STRAIGHT. IT FEELS UNSAFE WHEN I'M GOING ON A CURVE AT HIGHWAY SPEEDS SINCE THE STEERING WHEEL MAY SHIFT. CONFIRMED BY DEALERSHIP NOTHING IS WRONG WITH STEERING AND ALIGNMENT, BUT STEERING OF THE VEHICLE SEEMS TO HAVE ISSUES. *TR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence & remedy
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Additional source detail variants (2)
Air Bags:side/window
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Visibility:sun/moon Roof Assembly
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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