2013 Audi Q5

My daughter drove her car to Hobby Lobby in Opelika, AL. After being in the store for about 7 minutes they announced over the intercom for the owner of a black audi to come to the front. They told her that her car was on fire. She went outside and black smoke and fire was coming from the hood. A lady had already called 911. While waiting, flames started coming from the bottom of the car. The police arrived and started trying to put the fire out, then firefighters arrived and put the fire out. After the fire was put out, the car kept trying to start itself so they had to locate the battery to disconnect it. Luckily the firefighters were a few stores down and was able to get to it quick. The car is available for inspection and we feel that this is some type of malfunction that we shouldn't be responsible for. A fire is very dangerous and could have hurt or killed my daughter if it had caught fire with her in it and also it catching fire around other cars that put others in danger or if it would have been at night at home under our carport and ended up catching our house on fire! The car has not been inspected by anyone. We didn't have full coverage insurance since I had just changed our policy since where I worked closed down so in the meantime of going from full coverage insurance to liability for a month and a half, this happened. So now we don't really know what to do, as we feel this isn't something we should have to pay for. We feel that Audi should be responsible for this malfunction/defect. No warnings and we have our vehicles maintenanced regularly.

MY CONCERN IS THAT THIS CAR BARELY HAD 115,000 MILES ON IT AND I'M NOW DEALING WITH A MAJOR OIL CONSUMPTION WHERE I"M AT THE DEALERSHIP ALMOST ONCE A MONTH. MY CONCERN, IS THAT I'M ON THE OPEN HIGHWAY AND THE CAR TELLS ME TO IMMEDIATELY PARK THE CAR BECAUSE THE OIL IS TOO LOW, RIGHT AFTER GETTING IT TOPPED OFF WEEKS BEFORE. THIS WAS A HAZARD FOR ME BE ALONE ON THE ROAD. I NOTICE OTHER COMPLAINTS ABOUT THIS ISSUE. IS THERE ANYTHING AUDI IS CONSIDERING DOING ABOUT IT? THESE CARS AREN'T CHEAP AND SHOULD NOT BE AN ISSUE, CAUSING OWNERS TO EITHER PAY $9,000+ OR GET A NEW CAR. EVEN NOW, I'M STILL HAVING TO FREQUENT THE DEALERSHIP FOR TOP OFFS DUE TO THE OIL CONSUMPTION CONCERN.

INCIDENT DATE: 5/9/20 MILEAGE: 70,290 MILES SUMMARY: I REVERSED OUT OF PARKING SPACE, SHIFTED MY CAR INTO DRIVE, AND MY CAR ABRUPTLY HESITATED, DECELERATED, RESISTED, AND JERKED UPON ENGAGING THE GAS PEDAL; A SERIES OF MULTIPLE WARNING/INDICATOR LIGHTS SIMULTANEOUSLY FLASHED ON THE OBD SCREEN WHILE MY CAR WAS IN MOTION. THE CAR CONTINUED TO DECELERATE, JERK & HESITATE.MESSAGES REFERENCED HYBRID, MALFUNCTION, ELECTRONIC, INOPERABLE, LOSS OF ABILITY TO CONTROL STEERING, STEERING POWER, DANGER, HAZARD, ENGINE, STABILIZATION, DRIVING, POWER. I ATTEMPTED TO ACCELERATE FROM A STOP SIGN TO CROSS A 4 LANE INTERSECTION OF MOVING TRAFFIC. UPON PRESSING THE GAS PEDAL TO CROSS THE TRAFFIC INTERSECTION, MY CAR WOULD HESITATED TO ACCELERATE, AND MORE ABRUPTLY JERKED AND HESITATED - LIKE I WAS DRIVING A MANUAL TRANSMISSION THAT WAS STALLING OUT/STUCK IN THE WRONG GEAR.THE MORE I TRIED TO ACCELERATE ACROSS THE 4 LANES OF MOVING TRAFFIC, THE MORE SEVERELY THE CAR RESISTED, JERKED, HESITATED, AND FLUCTUATED IN POWER. I COULD'VE BEEN T-BONED BY ANOTHER VEHICLE AND SERIOUSLY INJURED, AS THE SPEED LIMIT ON BOTH SIDES OF THIS TRAFFIC INTERSECTION IS 45MPH. I WAS INFORMED BY THE AUDI DEALERSHIP THAT I NEED A BRAND NEW TRANSMISSION DUE TO 'INTERNAL PARTS FAILURE.' I WAS ALSO INFORMED THE 'CONDITION AND LEVEL OF TRANSMISSION FLUID' REQUIRES AN ENTIRELY NEW TRANSMISSION. THE FOLLOWING DIAGNOSTIC CODES WERE PROVIDED BY THE DEALERSHIP: P0AB900,P060A00,P279700,U040200. ACCORDING TO AUDI, MY CAR NOW NEEDS A WHOLE NEW TRANSMISSION AND HAS 'BURNED' TRANSMISSION FLUID DUE TO AN 'INTERNAL PARTS FAILURE' AT 70,290 MILES.THE TRANSMISSION REPLACEMENT AND LABOR IS APPROX $27K. I RECENTLY LEARNED THE TRANSMISSION MECHATRONICS WAS REPLACED BY ANOTHER AUDI DEALERSHIP IN AUG 16' AND THE MILEAGE WAS APPROXIMATELY 22KMILES. I PURCHASED THE VEHICLE IN JAN 17', WITH APPROX. 26KMILES. MORE DETAIL IN PDF. *TR

I GOT MY CAR AS USED FROM A DEALER, IT HAD 92,000 MILES ON IT. ONCE I DROVE IT FOR 2 DAYS IT SHOWED THAT I NEED TO ADD A QUART OF OIL ALTHOUGH THE DEALER SAID THEY HAD AN OIL CHANGE. THE CHANGED THE OIL AGAIN AND 200 MILES LATER AGAIN I GOT A MESSAGE TO ADD A QUART OF OIL. AND KEPT ADDING QUARTS EVERY 200 MILES. THE AUDI DEALERSHIP SAID THEY RAN THE DIAGNOSTIC FOR THE PREVIOUS OWNER AND FOUND THAT THE PESTONS AND RINGS NEED TO BE CHANGED WHICH COST $7,000. AND SAID IT'S OK TO DRIVE IT AS LONG AS I KEEP TOPPING OFF THE OIL. FEW WEEKS LATER I'M DRIVING THE CAR ON THE HIGHWAY AND IT STARTS SHAKING AND I CAN FEEL THE ENGINE STRUGGLING AND LOSING ACCELERATION. I TOWED IT TO THE AUDI DEALER AND FEW DAYS LATER THEY SAID THE COMPRESSION TEST FAILED AND THAT THE 2ND CYLINDER HAS LOW PRESSURE, AND THAT I NEED TO REPLACE THE ENGINE FOR ALMOST $14,000. THEY DIDN'T SAY ANY REASON FOR IT, THEY SAID 'WE'VE SEEN IT HAPPEN'. AND WHEN I ASKED THAT A $55K CAR IS EXPECTED TO LAST AT LEAST 200,000 MILES AND MINE IS 105,000 ONLY, THEY SAID 'NOT REALLY'!! SO NOW I HAVE A $55K CAR THAT HAS ONLY 105,000 MILES ON IT AND I NEED TO PAY $14K TO FIX IT! HOW IS THAT POSSIBLE? THERE HAS TO BE A PROBLEM FROM AUDI SIDE THAT CAUSES THE ENGINES TO FAIL THAT EARLY!!

THE VEHICLE WAS BEING DRIVEN ON A STATE HIGHWAY WHEN IT SUDDENLY LOST ALL POWER, JERKED FORWARD, AND THEN THE ENGINE COMPLETELY SHUT DOWN. THIS WAS A VERY BUSY HIGHWAY AND I WAS STALLED IN THE CENTER LANE ALMOST BEING STRUCK ON MULTIPLE TIMES BY SEVERAL VEHICLES. IT WAS ABLE TO START AND WAS FORCED TO RUN IN THE HIGHEST POWER DURING THE IDLING TO KEEP FROM STALLING. HOBBLED TO SHEEHAN'S AUTOMOTIVE SERVICE, SOUTH LAWRENCE MA. THEY SERMONED AN ASSESSMENT AND DISCOVERED NO COMPRESSION FROM A FAILED ENGINE. PHOTOS AND PAPERWORK FROM REPAIR SHOP TO FOLLOW

UPON REACHING APPROXIMATELY 75,000 MILES, I BEGAN NOTICING A LOUDER THAN NORMAL NOISE WHEN STARTING THE ENGINE. THE NOISE CONTINUED, AND AROUND 80,000 MILES, I BEGAN RECEIVING A CHECK ENGINE LIGHT FOR CAM POSITION LIMIT. I DID A LOT OF RESEARCH AND DIAGNOSTICS TO FIND THAT THE TIMING CHAIN HAD STRETCHED, CAUSING THE NOISE AND CHECK ENGINE LIGHTS. I HAD THE FAULTY TIMING CHAIN REPLACED, LUCKILY BEFORE ANY SEVERE DAMAGE HAD OCCURRED. THE TIMING CHAIN SHOULD NOT NEED REPLACED THAT EARLY IN THE LIFE OF THE VEHICLE, BUT THIS PROBLEM HAS PLAGUED THE VW/AUDI 2.0 ENGINE, EVEN AFTER THE TIMING CHAIN TENSIONER UPDATE. THIS COULD HAVE BEEN CATASTROPHIC. MANY OWNERS HAVE NOT BEEN SO LUCKY AND HAVE REQUIRED ENGINE REPLACEMENT DUE TO VALVE DAMAGE FROM TIMING CHAIN STRETCH AT EVEN LOWER MILEAGE.

AUDIO Q5 2013 AUDI 2.0 TFSI ENGINE HIGH OIL CONSUMPTION. THERE IS A DESIGN FLAW WITH THE ENGINE THAT CAUSES HIGH OIL CONSUMPTION. AS A RESULT, ENGINE OIL LEAKS INTO THE CYLINDERS WHICH CAUSE THE ENGINE TO STALL, DAMAGE THE ENGINE AND IMPEDE ACCELERATION. I HAVE ADDED OIL ON 3 OCCASIONS THIS YEAR - 2019. THE FIRST INDICATION TO ADD OIL CAME BACK IN 2015 - 2 YEARS AFTER BUYING THE CAR BRAND NEW AND AFTER ABOUT 30000 MILES. THE FIRST BREAKDOWN OCCURRED IN 2017 AFTER I STOPPED AT A TRAFFIC LIGHT THEN ATTEMPTED TO ACCELERATE UP ON A HILL, I WASN'T TOLD WHAT THE ISSUE WAS, BUT AUDI COVERED THE REPAIR CHARGES SINCE THE CAR HAD ABOUT 35000 MILES ON IT AND THE MANUFACTURE'S WARRANTY WAS RECENTLY EXPIRED. AFTER BREAKING DOWN ON THE HIGHWAY AGAIN 2 YEARS LATER, THE CAR WAS TAKEN TO THE DEALER WHICH THEN INFORMED ME THAT A BLOWN CYLINDER WAS THE CAUSE AND IT'S BEST I REPLACE ALL 4 CYLINDERS BECAUSE THEY WERE ALL GOING TO FAIL AT SOMETIME. AFTER THE REPAIRS WERE COMPLETED, I DROVE ABOUT 500 MILES, THEN THE CAR INDICATED TO ADD OIL AGAIN. I ALSO HAPPEN TO NOTICE THAT WHEN THE OIL IS LOW THERE IS HESITATION WHENEVER I START TO ACCELERATE FROM A DEAD STOP OR GOING UP A HILL. I CONTINUE TO ADD OIL WHENEVER THE CAR INDICATES, BUT THE ISSUE GETS WORSE BY THE MILE. REFERENCE: HTTP://CASESTUDIES.ATLANTICMOTORCAR.COM/AUDI-ENGINE-OIL-CONSUMPTION-CORRECTION/