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2012 Audi Q5

Owner reports · Recalls · Investigations

More warning signs than most Q5 years

Owner complaints for the 2012 Audi Q5 are substantially higher than the model-year median of 52.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

62 reports with mileage · 106 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports1 injury reports

Service Brakes complaints

3 reports
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78,000 miles · Jun 22, 2019
Service Brakes

WHEN I REPLACED THE FRONT BRAKE ROTOR AND PAD, I FOUND THE LOWER CALIPER GUIDE PIN BUSHING WAS STUCK. IT STUCK SO BADLY AND TOOK A LOT OF HAMMERING TO GET IT OUT. THE BUSHING WAS HEAVILY RUSTED. SINCE THE CALIPER WILL NOT MOVE WITH A STUCK BUSHING, THE OUTSIDE PADS WILL NOT FULLY ENGAGE WITH THE ROTOR TO PROVIDE ADEQUATE BRAKIN…

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WHEN I REPLACED THE FRONT BRAKE ROTOR AND PAD, I FOUND THE LOWER CALIPER GUIDE PIN BUSHING WAS STUCK. IT STUCK SO BADLY AND TOOK A LOT OF HAMMERING TO GET IT OUT. THE BUSHING WAS HEAVILY RUSTED. SINCE THE CALIPER WILL NOT MOVE WITH A STUCK BUSHING, THE OUTSIDE PADS WILL NOT FULLY ENGAGE WITH THE ROTOR TO PROVIDE ADEQUATE BRAKING FORCE. NOTICED THE INNER PAD IS ALMOST GONE WHILE THE OUTER PADS STILL HAVE 5MM LEFT. THE BUSHING IS SUCH A SMALL YET SAFETY CRITICAL PART, SHOULD BE MADE OF STAINLESS STEEL. AUDI CHARGES MORE THAN $40 FOR SPARE, WITH THAT PRICE, ONE WOULD EXPECT BETTER QUALITY. YET IT SEEMS AUDI PUTS PROFIT ABOVE SAFETY.

NHTSA ODI #11221941

Mileage unknown · Feb 10, 2016
Service Brakes

BREAK MAKE LOUD SQUEAL SOUND AT LOW SPEED. I REPLACED WITH ROTOR AND PADS BUT THE NOISE CAME BACK A FEW MONTHS LATER. TRIED TO WORK WITH AUDI TO LET THEM PAY FOR ANOTHER SET OF ROTOR AND PADS, BUT THEY REFUSED. AUDI DOES NOT CONSIDER THIS IS A SAFETY ISSUE, AND NO SOLUTION AT THIS POINT. HOWEVER, MY WIFE COMPLAINED THAT THE NOI…

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BREAK MAKE LOUD SQUEAL SOUND AT LOW SPEED. I REPLACED WITH ROTOR AND PADS BUT THE NOISE CAME BACK A FEW MONTHS LATER. TRIED TO WORK WITH AUDI TO LET THEM PAY FOR ANOTHER SET OF ROTOR AND PADS, BUT THEY REFUSED. AUDI DOES NOT CONSIDER THIS IS A SAFETY ISSUE, AND NO SOLUTION AT THIS POINT. HOWEVER, MY WIFE COMPLAINED THAT THE NOISE IS CHANGING HER DRIVING BEHAVIOR, AS SHE TENDS TO BREAK LESS OR AT THE LAST SECOND IN ORDER TO LOWER THE NOISE. AT FIRST I DON'T BELIEVE IT, BUT I DROVE HER CAR ONE DAY AND QUICKLY ADAPTED TO IT AS THE NOISE IS SO BAD.

NHTSA ODI #10825475

250 miles · Feb 28, 2013
Fuel/propulsion SystemService BrakesVehicle Speed Control

THE DISTANCE BETWEEN THE ACCELERATOR AND BRAKE PEDDLE IS INADEQUATE AND ON MULTIPLE INSTANCES MY FOOT HAS GOTTEN STUCK. IT HAS GOTTEN STUCK WHILE ACCELERATING AND ALSO WHEN GOING TO MOVE MY FOOT OFF THE ACCELERATOR AND ONTO THE BRAKE PEDDLE. *TR

NHTSA ODI #10500869

Official recalls

6

18V818000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 19, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Consequence & remedy

Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

18V082000 · Air Bags:frontal:driver Side:inflator Module

Jan 30, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

17V001000 · Air Bags:side/window; Visibility:sun/moon Roof Assembly

Jan 3, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Additional source detail variants (2)

Air Bags:side/window

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Visibility:sun/moon Roof Assembly

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

16V660000 · Fuel System, Gasoline:delivery:fuel Pump

Sep 13, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

16V078000 · Air Bags:frontal:driver Side:inflator Module

Feb 10, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

12V299000 · Visibility:sun/moon Roof Assembly

Jun 28, 2012

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.

Consequence & remedy

Consequence: SHOULD THE SUNROOF’S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.

Remedy: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.