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2012 Audi Q5

Owner reports · Recalls · Investigations

More warning signs than most Q5 years

Owner complaints for the 2012 Audi Q5 are substantially higher than the model-year median of 52.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

62 reports with mileage · 106 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 85 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Fuel/propulsion System. Review the 20 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports1 injury reports

Air Bags complaints

85 reports
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Mileage unknown · Jan 14, 2017
Air BagsFuel/propulsion System

TAKATA RECALL - THIS RECALL WAS STARTED IN FEBRUARY OF 2016 YET I WAS NEVER INFORMED BY AUDI THAT MY VEHICLE NEEDED THE AIR BAG FIXED AND THE AUDI WEBSITE STATES THAT A SOLUTION IS STILL PENDING. I ALSO HAVE A SECOND RECALL RELATED TO THE FUEL PUMP THAT BEGAN IN SEPTEMBER OF 2016. I NEED TO KNOW IF THE VEHICLE CAN ALREADY BE FI…

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TAKATA RECALL - THIS RECALL WAS STARTED IN FEBRUARY OF 2016 YET I WAS NEVER INFORMED BY AUDI THAT MY VEHICLE NEEDED THE AIR BAG FIXED AND THE AUDI WEBSITE STATES THAT A SOLUTION IS STILL PENDING. I ALSO HAVE A SECOND RECALL RELATED TO THE FUEL PUMP THAT BEGAN IN SEPTEMBER OF 2016. I NEED TO KNOW IF THE VEHICLE CAN ALREADY BE FIXED FOR THE TAKATA RECALL AND UNTIL WHAT DATE I HAVE TO TAKE IT TO AN AUDI DEALER FOR REPAIR.

NHTSA ODI #10945229

Mileage unknown · Jan 13, 2017
Air Bags

TAKATA RECALL HAS BEEN 10 MONTHS, DRIVING AROUND A SOON 10 MONTH OLD BABY. NO RENTAL CAR PROVIDED BY DEALERSHIP, CALLED CORPORATE 3 TIMES OVER THE 10 MONTH PERIOD AND EXPLAINED MY SITUATION WITH THE BABY AND THEY HAVE NO HEART. GOD FORBID SOMETHING IS TO HAPPEN. HOW IS AUDI NOT OFFERING RENTALS LIKE TOYOTA AND ACURA. DISGRACE TO…

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TAKATA RECALL HAS BEEN 10 MONTHS, DRIVING AROUND A SOON 10 MONTH OLD BABY. NO RENTAL CAR PROVIDED BY DEALERSHIP, CALLED CORPORATE 3 TIMES OVER THE 10 MONTH PERIOD AND EXPLAINED MY SITUATION WITH THE BABY AND THEY HAVE NO HEART. GOD FORBID SOMETHING IS TO HAPPEN. HOW IS AUDI NOT OFFERING RENTALS LIKE TOYOTA AND ACURA. DISGRACE TO NOT OFFER CAR RENTALS OR COMPARABLE TRADE INS.

NHTSA ODI #10945221

Mileage unknown · Dec 29, 2016
Air BagsFuel System, Gasoline

2012 AUDI Q5. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG OR FUEL PUMP FLANGE. *SMD

NHTSA ODI #10936992

Mileage unknown · Dec 14, 2016
Air Bags

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #10935261

Mileage unknown · Dec 9, 2016
Air Bags

TAKATA RECALL-- AIRBAG RECALL. NOT FIXED!THIS IS EXTREMELY WORRISOME SINCE I LIVE IN A HOT, HUMID STATE (TEXAS). THE PROBLEM WAS IDENTIFIED A WHILE BACK AND YET NO FIX. UNACCEPTABLE.

NHTSA ODI #10934288

Mileage unknown · Dec 7, 2016
Air Bags

TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V650000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. …

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TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V650000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #10933643

Mileage unknown · Dec 2, 2016
Air BagsFuel/propulsion System

TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V660000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WA…

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TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V660000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #10929586

Mileage unknown · Nov 29, 2016
Air Bags

TAKATA RECALL

NHTSA ODI #10928507

50,000 miles · Nov 24, 2016
Air Bags

TAKATA AIRBAG - RECALL DATED FEB 2016 FOR A DEFECT THAT CAN CAUSE SERIOUS INJURY OR DEATH. 9 MONTHS LATER AUDI STILL DOES NOT HAVE A SOLUTION TO THIS RECALL. IT IS VERY FRIGHTENING TO CONTINUE DRIVING A VEHICLE THAT HAS A SERIOUS OPEN RECALL.

NHTSA ODI #10927755

Mileage unknown · Nov 22, 2016
Air BagsFuel/propulsion System

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V660000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. T…

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TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 16V660000 (FUEL SYSTEM, GASOLINE). HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ODI #10927418

Official recalls

6

18V818000 · Fuel System, Gasoline:delivery:fuel Pump

Nov 19, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Consequence & remedy

Consequence: The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

18V082000 · Air Bags:frontal:driver Side:inflator Module

Jan 30, 2018

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.

17V001000 · Air Bags:side/window; Visibility:sun/moon Roof Assembly

Jan 3, 2017

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Additional source detail variants (2)

Air Bags:side/window

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

Visibility:sun/moon Roof Assembly

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.

16V660000 · Fuel System, Gasoline:delivery:fuel Pump

Sep 13, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

16V078000 · Air Bags:frontal:driver Side:inflator Module

Feb 10, 2016

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy: Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

12V299000 · Visibility:sun/moon Roof Assembly

Jun 28, 2012

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.

Consequence & remedy

Consequence: SHOULD THE SUNROOF’S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.

Remedy: VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.