2011 Audi Q5

TIMING CHAIN ISSUE THAT CAUSED IT TO JUMP, DAMAGING THE CYLINDER HEADS AND VALVES. AS I WAS PROCEEDING TO STOP AT AT A LIGHT, THE FRONT END OF THE CAR BEGAN TO SHAKE AND THE ENGINE SEEMED OFF. AT A FULL STOP, THE ENGINE SPUTTERED AGAIN AND THEN PROCEEDED TO DIE. THE CAR WOULDN'T START, SO I COULD NOT PROCEED THROUGH THE INTERSECTION. AUDI WILL NOT COVER ANY DAMAGE THAT WAS CAUSED AND IS INDICATING THEY ARE NOT RESPONSIBLE FOR THE ISSUES WITH THE TIMING CHAINS. I'VE SEARCHED ONLINE AND FOUND MANY OTHER LAWSUITS WHERE THIS TYPE OF ISSUE HAS BEEN COVERED FROM AUDI.

WHILE TAKING A LEFT TURN ACROSS TRAFFIC, THE AUDI Q5 3.2 TRANSMISSION FAILED WHILE SHIFTING FROM 1ST TO 2ND GEAR. THE AUDI Q5 STALLED AND STOPPED AND WOULD NOT CONTINUE TO DRIVE. THE ENGINE SEEMED TO BE WORKING PROPERLY; HOWEVER, THE GEARS WOULD NOT ENGAGE AND THE CAR WOULD NOT DRIVE. THE AUDI Q5 DISPLAYED AN ERROR MESSAGE "GEARBOX MALFUNCTION; YOU CAN CONTINUE DRIVING (LIMITED FUNCTIONALITY)". AFTER REPEATEDLY RESTARTING THE AUDI Q5 AND ATTEMPTING TO SHIFT THE TRANSMISSION IT EVENTUALLY ENGAGED THE GEARS ALLOWING THE CAR TO BE DRIVEN OUT OF TRAFFIC. FROM THAT POINT ON, IT DISPLAYED THIS MESSAGE ALMOST CONTINUOUSLY, BEING THE WORST IN THE MORNING, ALSO LOSING REVERSE GEAR. I DO A LOT OF HWY DRIVING AND ALWAYS WORRY IF I WILL GET KILLED BY ONCOMING TRAFFIC AS IT HAS STALLED ON ME WHILE ENTERING THE HWY ALSO. AUDI HAS BEEN NOTHING BUT IGNORANT, PRETENDING MY CAR IS THE ONLY ONE WITH THIS PROBLEM AND NOT ADMITTING TO RECALLS FOR THIS PROBLEM IN OTHER COUNTRIES. THIS IS THEIR FACTORY PROBLEM WHICH THEY QUOTE 10K TO FIX, 2X CARS TRADE IN VALUE OR WHOLESALE VALUE.

I WAS DRIVING MY CAR AROUND SOME BLIND CURVES WHEN I HEARD A CLANK KIND OF SOUND AND CLICKING AND THEN LOST POWER FORTUNATELY I WAS CLOSE ENOUGH I COASTED HOME. I WAS VERY LUCKY. I COULD NOT GET THE ENGINE TO START AND HAD IT TOWED TO THE AUDI DEALER HE SAID, ENGINE NO START NO POWER: FOUND ENGINE CRANKS WITHOUT COMPRESSION. FOUND TIMING CHAIN STRETCHED AND JUMPED TIMING. REMOVED AND INSPECTED VALVES AND FOUND ALL VALVES TO BE BENT. AT THIS TIME WE NEED TO REPLACE THE CYLINDER HEAD AND TIMING CHAIN AND RELATED PARTS. PARTS: $4800 LABOR: $4835 TOTAL: $9635.00 REGARDS, I BELIEVE THIS IS A PROBLEM THAT ACTUALLY IS SO COMMON THAT SEVERAL MECHANICS HAVE WEBSITES ON HOW TO PROTECT YOUR CHAIN FROM DOING THIS. I OF COURSE HAD NO IDEA ABOUT ANY OF THIS BEFORE...BECAUSE NO ONE TOLD ME IT WAS AN ISSUE!!!! OR I WOULD HAVE DONE THE PREVENTATIVE CARE. ALSO, I JUST READ THEY ARE DOING A CLASS ACTION SUIT WITH THIS IN NEW JERSEY. I CAN TELL YOU I AM FEELING VERY NERVOUS ABOUT DRIVING MY AUDI AGAIN!!! I HAVE NO CONFIDENCE IN THESE CHAINS!

THE VEHICLE WAS PURCHASED WITH 20,000 MILES AND HAS BEEN BURNING OIL SINCE. THE CAR IS UNDER WARRANTY AND HAS GONE THROUGH THE MANUFACTURES OIL CONSUMPTION TEST, BOTH 1 AND 2 WHICH THEY ARE SAYING BARELY PASSED. THE CAR IS CONTINUING TO BURN OIL AND HAS GONE THROUGH PHASE 1 AGAIN FOR THE SECOND TIME AND AM BEING TOLD IT PASSED. AUDI STATES AN OIL CHANGE IS GOOD FOR 10,000 MILES AND HERE I AM AT 7,000 MILES HAVING TO PUT OIL IN IT AND TAKING MY CAR TO THE DEALERSHIP EVERY FEW MONTHS TO TEST IT. *TR

1. Q5 2.0 HAS A VERY HARSH DOWNSHIFT WHETHER IN AUTOMATIC MODE OR IN MANUAL/SPORTRONIC. SPECIALLY 4->3 AND 3->2 AND 2->1. AS A RESULT THE CAR COMES TO A STOP AND THEN JERK FORWARD AFTER THE STOP (2-1), CAUSING ACCIDENTS IN PARKING GARAGES SPECIALLY IN TIGHT SPOTS. AUDI HAS ACKNOWLEDGED THE ISSUE, APPLIED TSB-37-13-83 SOFTWARE UPDATE, EVEN REPLACED THE MECHATRONIC UNIT BUT THE HARSH JERKY DOWNSHIFT RETURNS. DEALER SAYS IT IS NOT A PROBLEM BUT A "CHARACTERISTIC" OF THIS CAR. ESCALATED TO AUDI OF AMERICA, AND THEY CONFIRM IT IS A CHARACTERISTIC OF THE VEHICLE AND THEY SAY THEY CANNOT DO ANYTHING ABOUT IT. HUNDREDS OF SIMILAR COMPLAINTS, SOME AT HTTP://FORUMS.AUDIWORLD.COM/ARCHIVE/INDEX.PHP/T-2847492.HTML 2. CAR BURNS OIL AT HIGH RATE. HAD OIL TOPPED OFF AT 12K, 15K, 19K, AND STILL AT 21K IT IS HALF. DEALER CHANGED SOME GASKETS SAYING IT WOULD FIX THE ISSUE BUT IT HASN'T. *TR