I purchased a new 2025 Audi Q3 8/18/25 and immediately experienced a potential safety issue with the driver’s seat. The seat structure did not provide stable or secure support, which affected my ability to maintain proper posture and full control of the vehicle while driving. This created concerns about safe operation, particula…
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I purchased a new 2025 Audi Q3 8/18/25 and immediately experienced a potential safety issue with the driver’s seat. The seat structure did not provide stable or secure support, which affected my ability to maintain proper posture and full control of the vehicle while driving. This created concerns about safe operation, particularly during braking, steering, and longer periods of driving. I reported the issue promptly and requested a warranty inspection. However, Audi of America issued a formal denial on October 9, 2025 without performing any inspection of the vehicle or the driver’s seat. As a result, the vehicle was never examined by an Audi technician, manufacturer representative, or any third party. Because the manufacturer refused to inspect the component and I could not safely operate the vehicle, I was forced to exit the vehicle entirely. The lack of inspection prevented any determination of the root cause, potential defect, or safety risk. This procedural failure is the basis of this report.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
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