2020 Audi Q3

I LEASED MY AUDI Q3 2020 ON 04/30/2020. THE MAIN ISSUE HAPPENED RECENTLY WHERE I WAS DRIVING ON A BUSY BOULEVARD DOING ABOUT 50MPH AND THE ENGINE STALLED LEAVING ONLY THE ELECTRICAL COMPONENTS WORKING. I MANAGED TO PULL THE CAR TO THE SIDE WITH MY HAZARD LIGHTS ON BUT HAD ONCOMING TRAFFIC DOING AT LEAST 60-70MPH. I FELT IN DANGER AND THAT THIS COULD HAVE BEEN A GRAVE ACCIDENT. I BROUGHT THE CAR TO AUDI WHO SAYS IT'S IN NEED OF A SOFTWARE UPDATE, THEY DO NOW KNOW WHEN IT WILL BE AVAILABLE BUT WOULD BE IN THE 3RD QUARTER OF 2020. THEY WILL CALL ME TO BEING MY CAR BACK IN FOR THE UPDATE WHEN AVAILABLE. THEY DEEMED IT SAFE TO DRIVE, DID NOT OFFER A COURTESY VEHICLE OR RENTAL. I EXPLAINED I DO NOT FEEL SAFE AND EVEN MADE A REPORT TO AUDI OF AMERICA WITHOUT ANY HELP. I HAVE A 1 MONTH OLD CAR THAT I FEEL IS GOING TO PUT MY LIFE AND THE LIVES OF PEOPLE AROUND ME IN DANGER IF THIS SHOULD HAPPEN AGAIN. THEY DID NOT LEAVE ME WITH ANY CHOICE OTHER THAN TO TAKE THE CAR BACK BECAUSE I NEED TO GET TO AND FROM WORK. I EXPLAINED THAT SHOULD THE CAR BE DAMAGED, I BE INJURED OR WORSE THAT THEY ARE LIABLE GIVEN THAT I BROUGHT THE CAR IN AND THE ISSUE WAS NOT RESOLVED. I SEE THIS REPORT HAS BEEN MADE MULTIPLE TIMES AND I CAN SAY THIS IS A VERY SCARY SITUATION TO HAPPEN AT FULL SPEED WITH MANY CARS AROUND YOU. I HAVE ALSO HAD MULTIPLE ALERTS SAYING DRIVER ASSISTANCE MALFUNCTION. I ALSO NOTICE THAT WHEN STOPPED AND THE AUTO STOP ENGAGES THE STEERING WHEEL LOCKS MAKING IT DIFFICULT TO TURN A CORNER FROM A RED LIGHT. ADDITIONALLY, WHILE DRIVING THE CAR IDENTIFIES TAR ON THE ROAD AS LANES AND JERKS THE CAR AWAY AND IT IS VERY DIFFICULT TO PULL THE STEERING BACK. *TR

HAVE HAD SEVERAL INSTANCES WHERE LANE ASSIST HAS SUDDENLY TURNED THE CAR INTO ANOTHER LANE, OFTEN FOLLOWING A CRACK IN THE ROAD. HAVE NEARLY HAD ACCIDENT RELATED TO THIS SUDDEN LOSS OF CONTROL. DEALERSHIP NOT HELPFUL, DECLARING THAT EVERYTHING IS WORKING FINE. PURCHASED THIS CAR FOR MY 16 YEAR-OLD DAUGHTER...BECAUSE OF THE EXTRA SAFETY FEATURES. VERY WORRIED ABOUT THIS MALFUNCTION. *TR

THE PRESENSE FRONT IS DOES NOT WORK AS DESIGNED. I HAVE PROVIDED AUDI WITH VIDEOS SHOWING THE PRESENSE NOT WORKING AT ALL UNDER CONDITIONS THEY STATE IT SHOULD AND ALSO DID A TEST DRIVE WITH THE DEALER WHO STATED IT WAS NOT WORKING AS DESIGNED BUT COULD NOT DO ANYTHING SINCE THERE ARE NO CODES. THE VIDEOS SHOW THAT I CAN RAPIDLY APPROACH A VEHICLE AND THE SYSTEM DOES NOT ENGAGE. NO WARNING OR ACTION, WHEN I AM WITH IN A 1/2 CAR LENGTH OF THE VEHICLE IN FRONT OF ME AND THE PRESENSE SYSTEM SET TO EARLY. I DID TEST DRIVE OTHER 2020 Q3S AND THEY ALL BEHAVED THE SAME. MY CAR HAD ITS RADAR SYSTEM REPLACE AND STILL BEHAVES THE SAME WAY. A CASE WAS FILLED WITH AUDI USA AND THEY STATED UNLESS THERE IS A CODE THERE IS NOTHING THEY CAN DO EVEN THOUGH THE DEALER THEMSELVES BELIEVE THERE IS SOMETHING WRONG. THE DISTANCE WARNING SYSTEM ALSO SHOWS SIGNS OF NOT ALWAYS WORKING AS DESIGNED. FOR INSTANCE I HAVE IT SET TO 2 SECONDS. AT TIMES IT DOES NOT WARN ME I AM WITHIN THE 2 SECONDS. AT OTHER TIMES I CAN BE MORE THAN 2 SECONDS AND IT STILL STAYS ON. ACCORDING TO AUDI THE PRESENSE AND DISTANCE WARNING SYSTEM DO NOT WORK TOGETHER, THEREFORE ISSUE WITH ONE DOES NOT MEAN THE OTHER IS HAVING ISSUES, BUT GIVEN THEY ARE BOTH USING THE SAME HARDWARE, THERE ARE USING THE SAME FIRMWARE. ALL THIS OCCURS EITHER EITHER ON THE HIGHWAY OR SIDE ROADS. I HAVE PROVIDED PICTURES FROM THE VIDEOS FOR YOUR REVIEW.

THERE IS A 3-4 SECOND DELAY IN THE STEERING ASSIST AFTER ENGINE RESTARTS FROM A START/STOP EVENT. (AUTO START/STOP FEATURE) I ALMOST GOT INTO AN ACCIDENT BECAUSE I EXPECTED THE POWER STEERING TO BE ACTIVE WHILE THE CAR IS ON. I ATTEMPTED TO MAKE A RIGHT HAND TURN ON A TRAFFIC LIGHT, WHEN I LET GO OF THE BRAKE, THE ENGINE STARTED AND CAR STARTED MOVING FORWARD. I WAS UNABLE TO TURN MY STEERING WHEEL SO THE CAR WENT FORWARD AND I ALMOST HIT THE CAR IN THE NEXT LANE OVER. AFTER TAKING IT TO THE DEALERSHIP, THEY SAID THAT AUDI KNEW ABOUT THIS AND STATED THAT THIS IS WITHIN SPECIFICATION. (ATTACHED THEIR INTERNAL TECHNICAL SERVICE BULLETIN ABOUT THIS PARTICULAR ISSUE) MEANWHILE MY CAR WAS IN THE SHOP FOR A WEEK, I HAD A LOANER AUDI SQ5 THAT DID NOT HAVE THIS PROBLEM. NOR ANY OF THE CARS I'VE EVER DRIVEN BEFORE. I EVEN SHOWED THIS ISSUE TO A FEW OF MY FRIENDS AND EVEN THEY AGREED THAT THIS WAS NOT SAFE. WHAT'S EVEN MORE UPSETTING IS THAT AUDI'S RESPONSE WAS "AUDI TECHNICAL ASSISTANCE RECOMMENDS TURNING OFF START/STOP SYSTEM TO AVOID STEERING CONCERN" SO WHY WOULD I PAY FOR A FEATURE THAT I AM NOT ABLE TO USE AND IF I DO USE THE FEATURE, I'M ENDANGERING MYSELF AS WELL AS OTHERS ON THE ROAD? (THIS IS ALSO INCLUDED IN MY ATTACHMENTS.) I DO HOME SOMEONE CAN HELP ME BECAUSE AUDI WILL NOT.

DRIVING INTO WORK ON 02/13/20 MY LOW TIRE PRESSURE LIGHT CAME ON. I PULLED OFF THE HIGHWAY ONLY TO SEE I HAD A ALMOST FLAT TIRE. I HAD IT TOWED TO THE DEALERSHIP AND THEY REPLACED THE TIRE AS THEY SAID IT WAS BLOWN AND THAT I MUST OF HIT A POT HOLE. ONE WOULD THINK I WOULD REMEMBER THAT.I RECEIVED MY CAR BACK 02-19 SINCE THIS IS A 2020 APPARENTLY THERE ARE NO TIRES FOR THIS VEHICLE. ON 02-23 I HAVE ANOTHER FLAT TIRE. 1ST ONE WAS DRIVERS REAR AND NOW PASSENGER FRONT. APPARENTLY IT WAS A BIG HOLE.I BELIEVE THESE TIRES ARE DEFECTIVE BUT AM GETTING NO WHERE WITH BRIDGESTONE OR AUDI

THE VEHICLE STALLS FOR NO REASON WHILE BEING DRIVEN. AUDI HAS ADVISED US THAT THEY DO NOT HAVE A FIX FOR THE PROBLEM. APPARENTLY IT IS A SOFTWARE ISSUE BUT THE SOFTWARE IS NOT AVAILABLE YET. MY WIFE WAS DRIVING DOWN THE ROAD YESTERDAY AND THE CAR SUDDENLY STALLED. THE VEHICLE WAS IN THE SHOP FOR 5 WEEKS WHEN IT WAS FIRST PURCHASED DUE TO MULTIPLE ELECTRIC MALFUNCTIONS.

WHILE DRIVING MY 2 MONTH OLD AUDI Q3 THIS MORNING THE CAR COMPLETELY STALLED WHILE GOING APPROXIMATELY 40 MPH. I RECEIVED AN ERROR MESSAGE, DRIVE LINE MALFUNCTION. THE CAR WOULD NOT RESPOND AT ALL AFTER APPLYING THE ACCELERATOR. I WAS ALMOST HIT BY 2 TRUCKS!!! I THEN PUT THE CAR IN PARK AND IT WAS ABLE TO START IT UP. I BROUGHT IT TO THE DEALER, THEY JUST CALLED ME AND TOLD ME THEY FOUND AN ERROR CODE P060C00 INDICATING AN INTERNAL CONTROL MODULE PROBLEM. THEY SAID THAT THERE IS NO KNOWN FIX AT THIS TIME BUT THEY SAID THAT THERE IS A KNOWN SERVICE BULLETIN ON THIS ISSUE. THEY SAID THAT I NEED TO DISABLE THE AUTO START STOP FEATURE ON THIS CAR EACH TIME I START IT UP. WHAT DO I DO NOW? MY WIFE WILL NOT DRIVE THIS CAR ANYMORE AND DOES NOT WANT ME TO DRIVE IT EITHER! THIS IS NOT A SAFE CAR TO DRIVE. PLEASE HELP!

MY 2020 Q3 PURCHASED DECEMBER 21, 2019 MALFUNCTIONED IN THE MIDDLE OF AN INTERSECTION JANUARY 22, 2020. IT HAD 1400 MILES ON IT. THE STEERING WHEEL LOCKED AND I HAD NO ENGINE. I COULD NOT TURN THE STEERING WHEEL AND IT SHUT OFF THE BRAKE LIGHTS, WHICH LEFT ME IN A SERIOUSLY UNSAFE SITUATION. THIS WAS THE THIRD TIME IT HAPPENED. THE OTHER TWO INSTANCES HAPPENED IN A PARKING LOT. I THOUGHT I HAD DONE SOMETHING WRONG WITH THE START/STOP. MY DEALERSHIP HAS DISMISSED MY SAFETY CONCERNS AND HAVE OFFERED NO RESOLUTION TO THE PROBLEM, OTHER THAN DISENGAGE THE START/STOP EVERY TIME I GET IN THE VEHICLE. THERE WAS NO GUARANTEE OF WHEN THIS WOULD BE FIXED AND WAS TOLD IT COULD BE MONTHS TO GET THE PARTS. THERE WAS ALSO NO GUARANTEE THAT THIS WOULDN'T HAPPEN WITH THE START/STOP ALREADY DISENGAGED. I AM DRIVING A VEHICLE THAT COULD POTENTIALLY SHUT DOWN WITHOUT WARNING LEAVING MY LIFE AND THE LIVES OF OTHERS AT RISK.

I PURCHASED MY 2020 Q3 ON DEC 31 2019. WITHIN 2 WEEKS MY CAR STOPPED AT THE SIGNAL LIGHT WITH A MALFUNCTION OF AUTO STOP/START ISSUE AND WOULD NOT MOVE FORWARD. I HAD TAKEN TO THE DEALER AND THEY MENTIONED THAT THIS IS A KNOWN ISSUE WITH 2020 Q3 AND THE SOFTWARE TO FIX THE AUTO STOP/START FUNCTION WILL NOT BE AVAILABLE UNTILL END OF 1ST QUARTER. NOW I AM SEEING THE GAS CONSUMPTION HIGH AND THE VEHICLE DOES NOT DRIVE AS BEFORE.