2019 Audi E-TRON

I have a 2019 Audi eTron. The worse incident was when on the freeway, I had a warning signal then thankfully, I exited and was on feeder when he was completely stopped, towed to dealership and was told a major component engine equivalent or battery had to be repaired or replaced. There are records at Audi dominion. Regarding current complaint, I have reached out to Audi for maybe two l+ years? Trying to get safety recall for high voltage battery but they kept saying they have not received software part to remedy this.

Charging limited to 80% for over 18months now with the safety recall. Batteries are degraded and range dropped to 130miles earlier this year. Ability to drive safely impacted by low battery warning on multiple occasions and forced reduced speeds in rush hour traffic during in city commute. Local dealership is pointing to Audi not sending replacement batteries and safety limitation of 80% charge.

The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2019 Audi E-Tron. The contact stated while the vehicle was parked, the contact attempted to charge the vehicle and the high voltage battery overheated. The contact attempted to unplug the charger and got shocked; however, no medical attention was sought. No warning lights were illuminated. The vehicle remained at the residence. The contact was notified that the VIN was included in NHTSA Campaign Number: 23V867000 (Electrical System). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,000.

No specific incident, but the expected resolution date for this recall has been pushed out 3 or 4 times, and now there is no expected resolution date. I've already implemented the interim step for the recall and had to have a battery cell replaced, which took over 2 weeks for the dealership to complete. It's frustrating to constantly have a potential 2+ week fix hanging over our head, not to mention the fact that they recommend only using the vehicle at 80%, severely limiting our range, and, ultimately, the risk of the battery catching fire or exploding at any point! The recall has been open for almost a year and a half now, and it's only supposed to be a software update to fix it! I'd like to see them actually implement the final resolution!

NHTSA 23V867 was issued on the car after 8 months of purchase for high voltage battery modules protentional for a fire if overheating occurs. It has been over 18 months and recall only has been mitigated by reducing the ability to charge the car. Due to the potential of fire hazard we have had to stop charging the car in the garage overnight like we use to. Wife makes we stay outside with the car while it charges which in CA the prime ours are when we now charge increasing our cost to operate the vehicle. Resell price has also plummeted as a result of the unresolved recall resulting in owing more than the car is valued at.

The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.