2019 Audi E-TRON

My wife was driving our Audi e-tron and after several minutes driving she got she got very large red alert that said "ELECTRICAL SYSTEM: MALFUNCTION! - SAFELY STOP VEHICLE". She immediately pulled over to the side of the road into a parking lot just before the electric motors shut down completely. This put my wife in an extremely dangerous situation, and we consider her to be very lucky that she was not on a highway or in the middle of an intersection when this happened. The car became COMPLETELY immobile, just dead. We towed the vehicle to the dealership, and they informed us that it would be a minimum of three weeks before they can even begin to diagnose this issue. My service advisor has informed me that there is one other Audi e-tron currently at that dealership that has exactly the same issue as I have. Our Audi e-tron is a 2019 with 31,000 miles and the other person who has this same issue has 29,000 miles. THIS CAR IS EXTREMELY UNSAFE FOR THE ROAD. I have a family and there is no way I will feel comfortable letting them ride in this vehicle even if it is fixed.

Early in January of this year - - Got the message on the dash ('ELECTRICAL MALFUNCTION'). - Then a 2nd. message ('PULL OVER WHEN SAFE TO DO SO'). - Then a final message ('DO NOT ATTEMPT TO DRIVE'). Vehicle was still driveable and I was able to make it back to the house. - Vehicle was towed to the Shawnee Mission Kansas Audi dealership Where it has been since January 4 First attempt to repair was to replace the battery control module (parts from Germany). That resulted in a series of new error codes being generated. So more parts from Germany (not sure what all this included). Ok so the tech was driving it around the lot at the dealership and the Turtle appeared and the car stopped. So back into the shop. So the latest is they found a leak from the battery coolant system, leaking directly onto the front motor. Ok so now I am waiting for a 'NEW MOTOR' and who knows what else from Germany. Ok so with that said, I did a little digging around on my own. The actual problem is caused by a faulty gasket. Found this below on an auto blog site discussing the Audi E-Tron. The situation described below is potentially extremely dangerous. So my problem apparently is common with this vehicle: ".... The e-tron shut-down appears to be caused in some cases by a failing gasket which allows coolant to leak into the motor. The fix is a new motor which, though it should be covered by the warranty, takes a long time while the dealer waits for delivery of a whole new e-tron motor. Some drivers have been left stranded in another state, hundreds of miles from home, with a vehicle that will not even turn on and takes weeks to repair. .... "

I GOT THIS AUDI ETRON WITH THE SECURITY THAT I WOULD HAVE ACCESS TO 150KW CHARGING STATIONS THAT WOULD CHARGE MY CAR IN 30 MINUTES. THIS WAS A LIE AND THEY DONT EXIST ON THE EAST COAST. YOU ARE LUCKY IF YOU CAN FIND 1 NEAR BY. THE FASTEST CHARGING TIME FOR MY AUDI WHEN ITS ON 26% IS AN 1HR AND 15 MINUTES ON THE ONLY SUPERCHARGE STATTIONS THAT EXISIT WHICH ARE 50KW. THIS MEANS IF I WANT TO GO OUT OF STATES I CAN NOT BECAUSE IT WILL ADD AN EXTRA 5 HOURS JUST TO CHARGE THE CAR BECAUSE UNLIKE THE SALES GUY TOLD ME IT DOES NOT GIVE YOU 250 MILES BUT 204 MILES. THEY ALSO SOLD ME THE BRAND NEW VEHICLE WITH ALL 4 SAFETY HANDLES MISSING. I AM NOT COMFORTABLE DRIVING THE CARE BECAUSE IF SOMETHING AS SIMPLE AS SAFETY HANDLES WAS MISSED WHAT ELSE WAS MISSED. . I REACHED OUT TO BRYAN WHO WAS SUPPOSE TO BE HELPING ME FROM THE CUSTOMER EXPERIENCE DEPARTMENT AND HE TOLD ME THERE IS NOTHING THEY CAN DO THE CAR WORKS FINE AND THE SERVICE DEPARTMENT IS FIXING THE HANDLES. I INFORMED HIM THAT THEY DID NOT FIX OR CHECK MY CAR. THEY ONLY TOOK PICTURES. THEY ARE TRYING TO WIPE THEIR HANDS ON SELLING ME $100,000 CAR.

ON JANUARY 13, 202, THIS 2019 AUDI E-TRON WAS THE 2ND CAR STOPPED AT A RED TRAFFIC SIGNAL ON A PUBLIC ROAD. THE DRIVER'S FOOT WAS ON THE BRAKE. WHILE THE LIGHT REMAINED RED WITH THE DRIVER'S FOOT STILL ON THE BRAKE, THE CAR LURCHED FORWARD INTO THE REAR OF THE FRONT CAR CONTINUING PUSHING FORWARD FOR SEVERAL SECONDS AS THE DRIVER PUSHED HARDER ON THE BRAKE, TRIED TO SHIFT THE CAR OUT OF DRIVE, FINALLY STOPPING THE CAR BY PUSHING THE POWER BUTTON. THE CAR WAS IMMEDIATELY TOWED TO THE DEALER AFTER THE ACCIDENT, AND THE DEALER AND AUDI OF AMERICA WAS IMMEDIATELY NOTIFIED OF THE INCIDENT. AUDI FINALLY SENT AN ENGINEER TO INSPECT THE CAR ON FEB. 14, 2020. ACCORDING TO AUDI, THE ACCELERATOR AND BRAKE PEDALS WERE OPERATING PROPERLY AT THE TIME OF THEIR INSPECTION, AND THE CAR'S DATA RECORDER REVEALED NO INFORMATION REGARDING THE ACCIDENT. THEY CONCLUDE THAT THE ABSENCE OF EVIDENCE EXONERATES THE CAR AND AUDI. INASMUCH AS THE ACCIDENT HAPPENED EXACTLY AS DESCRIBED ABOVE, THE ABSENCE OF ANY DATA ON THEIR RECORDER, IF TRUE, AND THE PROPER FUNCTIONING OF THE PEDALS UPON LATER INSPECTION, ARE NOT EVIDENCE THAT THE ACCIDENT DID NOT HAPPEN AS DESCRIBED AND THE ABSENCE OF SOME ELECTRONIC MALFUNCTION THAT IS LIKELY TO HAVE OCCURRED AS BEING THE CAUSE. THEREFORE, THIS VEHICLE IS INHERENTLY UNTRUSTWORTHY AND UNSAFE. *TR