2013 Audi A7

TL* THE CONTACT OWNS A 2013 AUDI A7. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHILE DEPRESSING THE ACCELERATOR PEDAL, WITHOUT WARNING. THE CONTACT SPOKE TO THE MANUFACTURER AND WAS REFERRED TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE SERVICED. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THE CATALYTIC CONVERTER WAS DEFECTIVE. THE MECHANIC WAS UNABLE TO PROVIDE THE REPAIR FOR A LACK PARTS TO REPAIR THE VEHICLE. THE MANUFACTURER NOTIFIED THE CONTACT THAT THE VEHICLE NEEDED TO BE TAKEN TO AN AUTHORIZED AUDI DEALER FOR SERVICE. THE MANUFACTURER DECLINED TO PAY FOR THE REPAIRS TO THE VEHICLE. THE CONTACT STATED THAT THE NEAREST DEALER WAS NEARLY TWO HOURS AWAY AND THAT THE VEHICLE WAS NOT ABLE TO BE SERVICED AT THE TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,338.*BF*JB

WHILE STATIONARY AND DRIVING, THE CHECK ENGINE LIGHT APPEARS ALONG WITH THE TRANSMISSION AND EPC LIGHT WHICH STATES, "TRANSMISSION MALFUNCTION. CAN CONTINUE TO DRIVE". DRIVES SLUGGISH AND "SPUTTERS" ABOVE 4000 RPM. MY WIFE (PREGNANT AT THE TIME) WAS DRIVING WHEN IT SPUTTERED AND HAD DIFFICULTY EXITING OUR SUBDIVISION ONTO THE HIGHWAY. I TOOK IT TO THE AUDI DEALER IN HARDEEVILLE, SC AND CONCERN WAS VERIFIED AS COOLANT IN ENGINE/TRANSMISSION HARNESS. (SEE UPLOADS) I'VE DONE EXTENSIVE RESEARCH TO SEE IF THIS WAS COMMON AND I FOUND A RECALL ON THE A8 FOR A SIMILAR PROBLEM. ADDITIONALLY, I WAS ABLE TO FIND SB-10053889-6593 WHICH OUTLINES THE EXACT ISSUE; SO AUDI IS AWARE OF THE PROBLEM.

WHEN STARTING THE CAR, MALFUNCTION INDICATOR LIGHT (MIL) CAME ON. NO ODD NOISES OR SMELLS, AND THE ENGINE WAS RUNNING SMOOTH. THE TROUBLE CODE DISPLAYED WAS 00196A. DROVE THE CAR TO AN AUDI DEALER AND THEY DIAGNOSED THE PROBLEM AS "FAULTY TRANSMISSION COOLING VALVE N509, COOLANT IS GETTING INTO CONNECTOR CAUSING AN OPEN CIRCUIT FAULT". THE DEALER STATED THAT THIS A KNOWN PROBLEM (TECHNICAL SERVICE BULLETIN #2033806/9) THAT SOMETIMES RENDERS THE VEHICLE INOPERABLE, AND WILL POSSIBLY BE COVERED FOR AN EXTENDED PERIOD BEYOND THE WARRANTY. REPAIRS COSTED $900+. I'M CONCERNED THAT IF THIS REOCCURS, IT COULD CAUSE THE VEHICLE TO SHUT OFF IN AN UNSAFE MANNER.

AUDI A7 IN DRIVE, COMPLETELY STOPPED WITH ONLY THE BRAKE PRESSED WILL JERK VIOLENTLY FORWARD 2-3 FEET. FIRST TIME THIS HAPPENED, I THOUGHT I WAS REAR ENDED. THIS IS A SERIOUS SAFETY ISSUE THAT HAPPENS OFTEN. ALSO, WHILE DRIVING, AN AUDIBLE ALARM WILL GO OFF IN THE CAR WITH THE HAZARDS RAPIDLY FLASHING FOR NO REASON. THERE ARE NO WARNING LIGHTS GOING OFF ON THE DASH OTHER THAT THE HAZARD SIGNALS. THIS WILL LAST FOR 5 MINUTES WITH THE AUDIBLE ALARM AND ANOTHER 5 WITH JUST THE HAZARDS RAPIDLY GOING OFF. I HAD MY GIRLFRIEND RECORD A VIDEO OF IT THIS MORNING WHICH I CAN PROVIDE.