2016 Audi A6

IN FEBRUARY 2019 I RECEIVED A RECALL LETTER, NHTSA 19V035, FROM AUDI TELLING ME MY CAR MAY HAVE A DEFECT IN THE FUEL RAILS WHICH COULD LEAK FUEL CAUSING A FIRE! I IMMEDIATELY CONTACTED MY DEALER AUDI OF WALLINGFORD CT AND PUT MY NAME ON A WAITING LIST FOR REPAIR. I HAVE NOW BEEN WAITING SEVEN MONTHS AND DESPITE SEVERAL CALLS TO THE SERVICE DEPT, IT HAS NOT BEEN FIXED. THEY TELL ME THEY ARE NOT GETTING THE PARTS FROM AUDI. TODAY THEY TOLD ME THEY HAVE NOT RECEIVED THE NEEDED PARTS IN MONTHS! THIS IS FOR A DEFECT WHICH COULD CAUSE A FIRE. IS THIS PERMISSIBLE? WHAT CAN BE DONE?

STARTED VEHICLE IN PARKING LOT EXITED ONTO A MULTI-LANE ROAD WHERE TRAFFIC SPEED IS 50 MPH BUT CARS OFTEN DRIVE MUCH FASTER. THE VEHICLE WAS IN DRIVE BUT STAYED IN FIRST GEAR AND WOULD NOT AUTOMATICALLY SHIFT TO HIGHER GEARS. THIS CAUSED THE CAR TO NOT MERGE AT PROPER SPEED WHILE VEHICLES WERE FAST APPROACHING. AFTER MULTIPLE ATTEMPTS AT RELEASING AND APPLYING THE GAS PEDAL, THE VEHICLE STILL FAILED TO SHIFT GEARS. FORTUNATELY, I WAS ABLE TO FIND AN AREA TO PULL OFF THE ROAD AND AFTER 15-30 SECONDS, THE CAR BEHAVED CORRECTLY. A SIMILAR SITUATION HAPPENED A COUPLE TIMES WHILE ON THE FREEWAY WHERE THE CAR TACHOMETER INCREASED VERY HIGH AND THE CAR FAILED TO SHIFT INTO HIGHER GEARS. IN THESE CASES, I DID NOT FEEL AS UNSAFE AS THE VEHICLE WAS ALREADY TRAVELLING AT 50-60 MPH. I'VE TAKEN THE CAR TO THE DEALER TWICE WHEN THE ISSUES OCCURRED BUT THERE ARE NO DIAGNOSTICS TO INDICATE A PROBLEM OCCURRED AND THE DEALER WAS UNABLE TO REPRODUCE THE ISSUE. I ALSO INFORMED THE DEALER THAT BLACK LIQUID WAS LEAKING FROM THE VEHICLE (SEE ATTACHED PHOTOS) BUT THE DEALER FOUND NO LEAKS. I PHOTOGRAPHED THE LEAKS AND SAVED A RAG WITH THE LIQUID AND PRESENTED THIS AT THE DEALER. THERE ARE NO OTHER VEHICLES OR EQUIPMENT THAT PARK IN MY GARAGE AND AM 100% CERTAIN, THE LIQUID IS FROM THE VEHICLE. THE IMAGE SHOWS THAT THE LEAK HAD OCCURRED SEVERAL TIMES AND IT PERSISTED SEVERAL TIMES AFTER THE PHOTO. HOWEVER, I'VE NOT NOTICED THE LEAK FOR THE PAST COUPLE MONTHS.

VEHICLE HAS SHUT OFF WHILE DRIVING. VEHICLE HAS SHUT OFF WHILE AT A STOP LIGHT; WOULD NOT IMMEDIATELY RESTART. FIDDLED WITH THE GEARS, PUT IN PARK. GOT VEHICLE TO START AFTER ABOUT 30-60 SECONDS. 30-60 SECONDS IS A SIGNIFICANT AMOUNT OF TIME AT A STOP LIGHT THAT HAS JUST TURNED GREEN. THIS HAS HAPPENED 3 TIMES. ENTER VEHICLE; START; PUT IN REVERSE OR DRIVE TO EXIT MY DRIVEWAY; CAR HAS SHUT OFF WHILE ATTEMPTING TO EXIT DRIVEWAY, 4 TIMES; WARNING/PROMPTING ME TO PUT IT IN PARK. BRAKES OR ROTORS MAKE A SCRATCHING NOISE; NOTICE IF DRIVING CLOSE TO A WALL OR MEDIAN (TO REFLECT THE SOUND) WHEN WINDOWS ARE DOWN. HAVE HAD BRAKES CHECKED BY DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THEY WERE FINE. HOWEVER, THEY MAKE A CONSTANT NOISE. MY PARKING SENSOR HAS BEEN STUCK IN A POSITION THAT MAKES VEHICLE THINK THE PASSENGER SIDE FRONT BUMPER IS IN CONTACT WITH SOMETHING. WILL USUALLY GO BACK TO NORMAL BY THE NEXT DAY. THIS HAS HAPPENED TWICE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER IN JULY OF 2018. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED IT'S BEING 5 MONTHS SINCE THE RECALL LETTER. DEALER SAYS THEY COULD NOT DO ANYTHING. UPDATED 01/29/19*JB

TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED AND STATED THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JB

WHEN OPERATING AT LOW SPEEDS THE VEHICLE WILL SOMETIMES UNEXPECTED LURCH FORWARD OR BACKWARDS DEPENDING ON IF THE TRANSMISSION IS IN FORWARD OR REVERSE. I HAVE AUTOMATIC TRANSMISSION. THIS OFTEN HAPPENS IN MANEUVERS SUCH AS PARKING OR BACKING INTO OR OUT OF A GARAGE PARKING PLACE. IT HAPPENS WHEN THE TRANSMISSION IS IN FORWARD OR REVERSE AND TYPICALLY WHEN THE DRIVER'S FOOT IS ON THE BRAKE AND YOU ARE SLOWLY EASING INTO OR OUT OF A PLACE LIKE A PARKING SPOT OR GARAGE. THIS CONCERNS ME FROM A SAFETY PERSPECTIVE SINCE A PRIME TIME WHEN THIS HAPPENS MIGHT BE WHEN I AM PULLING INTO OR OUT OF MY GARAGE AT THE BEGINNING OR END OF A TRAVEL. MY CONCERN IS THAT A CHILD OR ADULT MAY BE CROSSING IN FRONT OF OR BEHIND THE CAR BEFORE IT STARTS MOVING AND THEN THE CAR UNEXPECTED LURCHES FORWARD OR BACK AND HITS THE PEDESTRIAN. IT IS ALMOST AS IF THE ENGINE MISFIRES AND THE ENGINE AND CAR "JUMPS" AFTER THE MISFIRE. I HAVE REPORTED THIS TO THE DEALERSHIP SERVICE DEPARTMENT MULTIPLE TIMES AND THEY CAN NOT "REPRODUCE" THE INCIDENT. HOWEVER, ONE OF THE SERVICE DEPARTMENT PERSONNEL HAS THE SAME MODEL VEHICLE AS ME AND SAYS HE KNOWS WHAT I AM TALKING ABOUT BECAUSE HE HAS EXPERIENCED IT AS WELL. IT HAS HAPPENED ON MULTIPLE OCCASIONS THOUGH I CAN NOT TELL YOU ANY EXACT DATES.

TL* THE CONTACT OWNS A 2016 AUDI A6. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT WAS CONCERNED FOR HIS AND HIS FAMILY'S SAFETY IN THE EVENT THAT THE AIR BAGS MIGHT DEPLOY. THE VEHICLE WAS TAKEN TO AUDI OF SPRINGFIELD (3500 E SUNSHINE ST, SPRINGFIELD, MO 65809, (417) 459-4633). THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 181157166. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED PASSENGER SEAT AIRBAG MONITOR IS NOT WORKING. UPDATED 12/18/18*JB