The electronic steering system on my Audi A6 failed without warning, locking my steering wheel in place. A review of on line message boards for Audi owners indicates this is a systemic problem, and has, for some owners, actually locked their steering while driving. This did not happen to me, but prior to locking, my car instant…
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The electronic steering system on my Audi A6 failed without warning, locking my steering wheel in place. A review of on line message boards for Audi owners indicates this is a systemic problem, and has, for some owners, actually locked their steering while driving. This did not happen to me, but prior to locking, my car instantly transitioned from steering with no issues to almost becoming undrivable before I could get to a repair shop.
NHTSA ODI #11490592
Mileage unknown · Jan 4, 2022
Steering
Audi sent a notice in June 2021 regarding the issuance of a limited extended warranty coverage for Electromechanical Steering Unit for certain 2011-2016 model year A4, A4 Allroad, A5, S5, RS5, Q5, SQ5, A6, S6, A7, RS7, A8, and S8 vehicles. The letter stated that "Audi has determined that it is possible for the Electromechanical …
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Audi sent a notice in June 2021 regarding the issuance of a limited extended warranty coverage for Electromechanical Steering Unit for certain 2011-2016 model year A4, A4 Allroad, A5, S5, RS5, Q5, SQ5, A6, S6, A7, RS7, A8, and S8 vehicles. The letter stated that "Audi has determined that it is possible for the Electromechanical steering unit to malfunction in some vehicles, causing the electromechanical steering warning lamp in the instrument cluster to illuminate due to the presence of specific fault codes resulting from this malfunction." The letter provided consumers with repairs under warranty, but was unclear about requiring the repairs to be completed at an Audi authorized facility. The letter implies that the issue is the illumination of the warning lamp on the instrument panel, but fails to warn consumers of the actual impact to the usability of the vehicle when the fault is triggered. I experienced first hand that the illumination of the light renders the car inoperable as the power steering mechanism no longer works and the vehicle is nearly impossible to steer and control. The warning also directs the driver to drive to the nearest Audi repair center, which is not feasible given the difficulties to steer. The nearest facility was also 15 miles away. After attempting to drive home, the instrument panel warned me to stop driving the car. In less than 1/2 mile the instruction on the panel went from drive to nearest facility to stop driving. The warning for this fault and subsequent loss of steering happens instantaneously. The driver is unable to do much, but to safely pull over into an area that the car can be towed from. Moreover, I repaired the vehicle at a local dealership and Audi refuses to reimburse me as their forms lead me to believe it would be. Audi should have issued a recall to correct a problem that they were aware poses a significant safety concern instead of extended warranty with stipulations carved out. Please help me make this right.
NHTSA ODI #11446176
49,400 miles · Feb 16, 2021
Steering
RECEIVED STEERING MALFUNCTION - DO NOT DRIVE WARNING ON DASH. LOST POWER STEERING ON THE CAR WHEN I STARTED THE CAR. WAS BARELY ABLE TO TURN THE STEERING WHEEL. FORTUNATELY, I WAS IN A PARKING LOT. HAD THE VEHICLE TOWED TO THE AUDI DEALER. THEY TOLD ME THIS WOULD BE A $5100 REPAIR. BASICALLY REPLACE THE ENTIRE STEERING RAC…
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RECEIVED STEERING MALFUNCTION - DO NOT DRIVE WARNING ON DASH. LOST POWER STEERING ON THE CAR WHEN I STARTED THE CAR. WAS BARELY ABLE TO TURN THE STEERING WHEEL. FORTUNATELY, I WAS IN A PARKING LOT. HAD THE VEHICLE TOWED TO THE AUDI DEALER. THEY TOLD ME THIS WOULD BE A $5100 REPAIR. BASICALLY REPLACE THE ENTIRE STEERING RACK. THE CAR ONLY HAS 49K MILES ON IT AND IS IN EXCELLENT CONDITION. AT THIS TIME, AUDI AND DEALER ARE ONLY REDUCING THE COST TO $3000. I READ IN FORUMS THAT THIS HAS HAPPENED TO OTHERS WHILE THEY WERE DRIVING AND WERE LUCKY ENOUGH TO STEER THE CAR TO THE SIDE OF THE ROAD. IT APPEARS THIS HAS HAPPENED IN THE PAST ON SEVERAL AUDI'S. A VERY DANGEROUS PROBLEM TO HAVE AND NOT BEING DEALT WITH APPROPRIATELY.
NHTSA ODI #11396476
90,000 miles · Dec 18, 2019
Steering
MY 2014 A6 AUDI RESULTED IN A FAILURE OF THE ELECTRIC POWER STEERING ASSIST SYSTEM WHICH CAUSE LOSS OF POWER STEERING. IT TOOK EVERYTHING I HAD TO STEER IT HOME. I WAS GIVEN A MESSAGE NOT TO DRIVE AND TO CONTACT THE DEALERSHIP.
NHTSA ODI #11289837
90,000 miles · Dec 18, 2019
Steering
WHILE DRIVING MY 2014 A6 AUDI STEERING GOT ALERT ON THE ELECTRONIC STEERING DO NOT DRIVE TAKE TO AUDI DEALERSHIP. I HAD NO POWER STEERING AND WAS EXTREMELY VERY DIFFICULT TO STEER TO MAKE IT HOME.
NHTSA ODI #11289820
36,000 miles · Jul 30, 2019
Steering
2014 AUDI A6 STEERING CONTROL FAILED WHILE IN MOTION IN A RESIDENTIAL AREA. THERE WAS NO POWER STEERING AVAILABLE TO ASSIST IN PARKING THE VEHICLE. THE VEHICLE THAN INFORME THE DRIVER TO STOP DRIVING AND HAVE THE VEHICLE TAKEN TO THE DEALER. THE VEHICLE WAS RECENTLY SERVICED IN MAY. THE VIHICLE IS NOT DRIVEN HARD AND ONLY HAD A…
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2014 AUDI A6 STEERING CONTROL FAILED WHILE IN MOTION IN A RESIDENTIAL AREA. THERE WAS NO POWER STEERING AVAILABLE TO ASSIST IN PARKING THE VEHICLE. THE VEHICLE THAN INFORME THE DRIVER TO STOP DRIVING AND HAVE THE VEHICLE TAKEN TO THE DEALER. THE VEHICLE WAS RECENTLY SERVICED IN MAY. THE VIHICLE IS NOT DRIVEN HARD AND ONLY HAD APPROXIMATELY 36,000 MILES.
NHTSA ODI #11240596
75,000 miles · Jul 23, 2019
Steering
STEERING SYSTEM FAILURE AFTER DRIVING THROUGH A PUDDLE. $4400 REPAIR. WHOLE STEERING RACK REPLACEMENT. WHEN STEERING FAILS IT IS HARDER TO STEER THAN A MANUAL TRUCK FROM THE 60'S. THE VEHICLE WAS IN MOTION ON A HIGHWAY BUT CLOSE TO AN EXIT. MY WIFE WAS LUCKY TO NOT HAVE BEEN HURT.
THIS HAS BEEN THE THIRD TIME MY AUDI A6 3.0T HAS BEEN TO THE DEALER SINCE PURCHASING IT AS A CPO VEHICLE FOR A STEERING WHEEL JERK AND SQUEAK PROBLEM AT ANY SPEED. IT WANTS TO MOVE THE STEERING WHEEL (SINCE IT IS ELECTRONIC) SLIGHTLY AS WELL AS SQUEAK. I BELIEVE THERE HAS BEEN A RECALL NOTICE FOR THIS PROBLEM BUT MY DEALER…
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THIS HAS BEEN THE THIRD TIME MY AUDI A6 3.0T HAS BEEN TO THE DEALER SINCE PURCHASING IT AS A CPO VEHICLE FOR A STEERING WHEEL JERK AND SQUEAK PROBLEM AT ANY SPEED. IT WANTS TO MOVE THE STEERING WHEEL (SINCE IT IS ELECTRONIC) SLIGHTLY AS WELL AS SQUEAK. I BELIEVE THERE HAS BEEN A RECALL NOTICE FOR THIS PROBLEM BUT MY DEALER HAS YET TO RECTIFY THIS PROBLEM AND MANY MANY OTHERS HAVE THIS SAME ISSUE. A SIMPLE GOOGLE SEARCH BRINGS UP TONS OF OWNERS WITH THIS ISSUE. PLEASE HELP ME TO BRING THIS TO AUDI AND TO RESOLUTION. I DON'T FEEL SAFE DRIVING THIS CAR AS IT IS CURRENTLY. *TR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.
Consequence & remedy
Consequence: If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Remedy: Volkswagen will notify owners, and dealers will install a PODS system repair kit, free of charge. The recall began November 29, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 74D5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source, increases the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the fuel line, free of charge. The recall began February 5, 2018. Owners may contact Audi customer service at 1-888-237-2834. Volkswagen's number for this recall is 20AR.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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