IllustrationI am writing to formally report a serious and ongoing issue with my 2022 Audi A5 involving multiple component failures. Most recently, both front windows suddenly stopped functioning and would not roll up, leaving my vehicle fully exposed. As a result, my car was subjected to rain, causing water intrusion and damage to the inter…
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I am writing to formally report a serious and ongoing issue with my 2022 Audi A5 involving multiple component failures. Most recently, both front windows suddenly stopped functioning and would not roll up, leaving my vehicle fully exposed. As a result, my car was subjected to rain, causing water intrusion and damage to the interior of the vehicle. This issue is especially concerning given my prior history with this vehicle. Since purchasing the car, the sunroof has already required repair twice within the past two years. Now, I am experiencing a complete failure of both front windows. This pattern of repeated issues raises serious concerns about the overall reliability and quality of the vehicle. I rely on my vehicle daily to transport my children and manage my responsibilities. Due to this failure, my vehicle is currently not secure or usable in normal conditions, which has placed me in a very difficult position. Additionally, I have been informed by an Audi technician that this is a known issue with Audi A5 models. Given that this defect has been acknowledged, it is extremely concerning that no preventative solution or recall has been implemented to protect consumers from this exact situation. This failure is unacceptable in a vehicle at this price point and presents a risk for further damage, including potential electrical issues due to water exposure. I am requesting that Audi of America take full responsibility for this matter and provide coverage for: Repair of the window system Any resulting interior or electrical damage caused by water intrusion A thorough inspection of the vehicle to ensure no additional damage has occurred I would also like this issue formally documented as part of any ongoing investigation into known defects affecting the Audi A5. Please provide a prompt response with next steps toward resolution. I can be reached at your earliest convenience.