2018 Audi A5

In connection to my previous filing : NHTSA tracking # 11641542, please see the below, thank you. On June 24, 2022, I checked my 2018 Audi A5 into Audi Cherry Hill’s service department to diagnose and repair an issue with the front right tire. The dealership indicated that service would take approximately two days. However, upon returning for an update, I was shocked to learn that my car had been towed—without my knowledge, consent, or any lawful justification. Suspicious Connection to ECU Failure & Audi’s Potential Non-Compliance with NHTSA Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the tow by stating that my ECU replacement two years earlier had been performed at Wynnewood Audi (Sept 2019) not Cherry Hill. This raises serious concerns about a second ECU failure, which Audi may have sought to conceal. If Audi Company failed to report an initial ECU failure to the NHTSA in 2019, a second failure would highlight this noncompliance. Audi Cherry Hill's actions appear to be linked to an attempt to obscure a recurring issue with the vehicle's Electronic Control Unit (ECU). Audi Cherry Hill’s owner, Amanda DeMateo, attempted to justify the unauthorized towing by stating that my previous ECU replacement had not been conducted at her dealership, implying an effort to avoid responsibility. This raises suspicion that my tire malfunction was a consequence of another ECU failure, possibly affecting the tire pressure monitoring system (TPMS) through an electrical malfunction. Given these violations and Audi Cherry Hill’s failure to act in accordance with consumer protection laws, I request a thorough investigation and appropriate enforcement action. I urge you, please to investigate Audi’s failure to report ECU failures to the NHTSA and whether my issue was part of a larger defect pattern. Thank you

i have a 2018 audi a5 premium plus cabriolet 2D. At 13000 miles all tires were determined to be worn to the point of being unsafe by the audi dealer.they were at 2/32, 3/32.My complaint is against audi for putting a failed type of tire on this new car. This has caused a dangerous condition for this car.This can be verified at the audi in sarasota florida.

WHILE DRIVING ON A STRAIGHT, FLAT SECTION OF I-95 IN FLORIDA AT 70MPH, MY 2 YEAR OLD 2018 AUDI A5 CABRIO'S DRIVER'S SIDE SUN VISOR SUDDENLY BROKE OFF AT ITS BASE AND LANDED WITH FORCE ON MY STEERING WHEEL. I'D MOVED THE VISOR INTO THE UP POSITION, FLUSH WITH THE FRAME, AND IN DOING SO, THE VISOR BROKE OFF AT THE BASE. I HAD NOT, NOR HAD I EVER, MOVED THE VISOR WITH A LOT OF FORCE. EVEN WHEN THE CAR WAS NEW, THE VISOR HAD ALWAYS BEEN TOO TIGHT, TOO SHORT, AND DIFFICULT TO MOVE. THE RESULTANT DISTRACTION OF A HEAVY VISOR DROPPING ONTO MY STEERING WHEEL CAUSED ME TO SWERVE AT 70MPH. FORTUNATELY TRAFFIC WAS LIGHT THAT DAY AND NO ACCIDENT OCCURRED. DUE TO A DESIGN FLAW, THE VISOR CAN'T SWING ON ITS SUPPORT BAR AS IT SHOULD. AFTER IT BROKE OFF, I HAD TO USE VISE GRIPS TO MAKE IT SWING AT ALL. I THEN TRIED LUBRICATING THE SUPPORT BAR INSIDE THE VISOR WITH WD-40, WHICH DID NOT HELP. HAD I TRIED TO REATTACH THE VISOR WITH GLUE, THE TORQUE ON THE SUPPORT BAR CAUSED BY THE VISOR'S INABILITY TO SWING FREELY ON ITS AXIS SUGGESTS THAT IT WOULD INSTANTLY BREAK OFF AT THE BASE AGAIN. THE PASSENGER SIDE VISOR HAS NOT FALLEN OFF YET, BUT THE SAME DESIGN WILL CAUSE THAT TO HAPPEN EVENTUALLY. THIS VEHICLE HAD A 4 YEAR/50K MILE WARRANTY, BUT I HAD JUST EXCEEDED THE MILEAGE LIMIT SO IT WAS NO LONGER WARRANTED. I NOTIFIED BOTH MY AUDI DEALER AND AUDI USA ABOUT THIS SAFETY ISSUE. AUDI USA SAYS THAT THEY WILL NOT ISSUE A SERVICE ADVISORY OR RECALL, AND WILL NOT COVER THE PRESENT AND FUTURE DAMAGE TO BOTH VISORS. DESPITE THE SUN VISORS BEING NECESSARY SAFETY EQUIPMENT - ESPECIALLY IN FLORIDA - AUDI DENIES ANY CULPABILITY FOR THIS PROBLEM. THERE ARE MANY ANECDOTES ONLINE OF THIS SAME PROBLEM FROM OTHER DRIVERS OF THIS SAME YEAR/MAKE/MODEL/INTERIOR COLOR, AND IT IS NOT UNIQUE TO MY VEHICLE. MORE SPECIFICALLY ALL THE OTHER INCIDENTS ARE HAPPENING TO AUDIS WITH DARK GRAY VISORS LIKE MINE.

TOP VIEW CAMERA CHANGING TO GRAPHIC MODE ON ITS OWN. (1) THIS IS A SAFETY-RELATED DEFECT DUE TO THE DISTRACTING NATURE OF THE UNPREDICTABILITY OF THE STATE OF THE BACKUP CAMERA, THE COGNITIVELY COMPLEX AND DISTRACTING STEPS NEEDED TO CHANGE TO CAMERA VIEW WHILE BACKING UP, AND THE SAFETY ISSUE CAUSED BY NOT HAVING THE CAMERAS WORK PROPERLY; (2) THIS AFFECTS NEARLY EVERY AUDI WITH THIS OPTION SOLD IN THE 2018 MODEL YEAR; AND (3) AUDI HAS ACKNOWLEDGED THIS SAFETY ISSUE BUT HAS REFUSED TO OFFER ANY SOLUTION FOR OVER A YEAR -- AND MORE IMPORTANTLY, HAS CONTINUED TO KNOWINGLY SELL THOUSANDS OF VEHICLES WITH THIS DEFECT, AND HAS MISREPRESENTED THE SAFETY FEATURES OF THESE CARS.