I PURCHASED MY VEHICLE IN ORLANDO, FL BACK IN APRIL AND DURING THE TEST DRIVE IT WAS DISCUSSED WITH THE SELLER NOISES IN REFERENCE TO THE PANORAMIC SUNROOF. I LIVE IN TAMPA, FL AND WAS INFORMED BY THE AUDI SOUTH/ORLANDO DEALERSHIP I COULD MAKE AN APPOINTMENT WITH A DEALER LOCALLY TO FIX THE ISSUE. I MADE AN APPOINTMENT AND WAS …
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I PURCHASED MY VEHICLE IN ORLANDO, FL BACK IN APRIL AND DURING THE TEST DRIVE IT WAS DISCUSSED WITH THE SELLER NOISES IN REFERENCE TO THE PANORAMIC SUNROOF. I LIVE IN TAMPA, FL AND WAS INFORMED BY THE AUDI SOUTH/ORLANDO DEALERSHIP I COULD MAKE AN APPOINTMENT WITH A DEALER LOCALLY TO FIX THE ISSUE. I MADE AN APPOINTMENT AND WAS INFORMED THE GLASS WAS REPLACED AND THE SUN SHADE, HOWEVER THE TRACKING FOR THE SUN SHADE WAS NOT. I HAVE CONTACTED GUEST RELATIONS AT THE CORPORATE OFFICE FOR AUTONATION WHO HAS INVOLVED THE GENERAL MANAGERS OF BOTH TAMPA AND ORLANDO, AND I HAVE MADE FOUR TRIPS TO THE DEALERSHIP AND STILL THE PROBLEM PERSISTS. I HAVE REQUESTED REIMBURSEMENT FOR MY INCONVENIENCE FOR UBER EXPENSES AND THIS WAS PROVIDED BY ORLANDO LOCATION. I RECEIVED RENTAL CAR SERVICES ONCE IN WHICH I WAS INFORMED I MUST PROVIDE MY PERSONAL INSURANCE CARD AND CREDIT CARD IN THE INVENT OF ANY ACCIDENTS BASED ON THE RENTAL IN WHICH I KINDLY OBLIGED WITH THE PROCESS. I HAVE BEEN MORE THAN PATIENT AND UNDERSTANDING, HOWEVER I HAVE NOT BEEN ABLE TO ENJOY MY VEHICLE SINCE THE PURCHASE IN APRIL. MY LAST CONTACT WITH AUDI TAMPA I REQUESTED A VIDEO OF THE WORK PERFORMED TO VALIDATE IF ANYTHING HAS BEEN DONE AT ALL. THIS IS TRULY MY DREAM CAR AND THE EXPERIENCE HAS RESULTED IN PURE DISSATISFACTION. THE VEHICLE CAME WITH A ONE YEAR WARRANTY AND I DO NOT UNDERSTAND WHY NEW REPAIRS CANNOT BE COMPLETED. I CURRENTLY DO NOT HAVE THE DOCUMENTS BASED ON THE TIME OF THIS ENTRY, HOWEVER THIS CAN BE PROVIDED. *TR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
Consequence & remedy
Consequence: A blocked pump or a short-circuited pump can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
Consequence & remedy
Consequence: The melted wires can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
Consequence & remedy
Consequence: If the coolant pump overheats, it can increase the risk of a fire.
Remedy: Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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