Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 3 of 127 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 91 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Back Over Prevention. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Forward Collision Avoidance. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports0 injury reports
What owners actually said
127 reports
Mileage unknown · Jul 23, 2025
Back Over PreventionElectrical System
The Audi MMI screen has started shutting off and rebooting then giving errors when trying to reboot. Caused a problem while we were using vehicle navigation in NYC and also lost backup guidance when parallel parking. Also dangerous in that it distracts driver with error messages. This started about two months ago once or twice a…
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The Audi MMI screen has started shutting off and rebooting then giving errors when trying to reboot. Caused a problem while we were using vehicle navigation in NYC and also lost backup guidance when parallel parking. Also dangerous in that it distracts driver with error messages. This started about two months ago once or twice a day but now happens every 2 to 5 minutes.
NHTSA ODI #11675619
Mileage unknown · Jul 23, 2025
Unknown Or Other
I had experienced this problem prior of the center screen/Mimi restarting but typically it used to not be very often maybe once every few weeks. But for the past week it has been happening every 30 seconds to a min. This has caused my backup camera to restart as I am backing up causing me to almost get in an accident. As well as…
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I had experienced this problem prior of the center screen/Mimi restarting but typically it used to not be very often maybe once every few weeks. But for the past week it has been happening every 30 seconds to a min. This has caused my backup camera to restart as I am backing up causing me to almost get in an accident. As well as that as I am driving I am constantly having to focus on fixing the MMI and shutting off the volume as whenever it turns back on it plays radio static. I am very disappointed in the way Audi has handled this as I am still below 50,000 miles and they refuse to help. This problem is very frustrating as they don’t even have a 100% fix. Their first option was $598 update which I believe is very unfair considering this only happens to select cars and it’s not like this is an extra feature you’re paying for. The second option they gave was a $5,000 module replacement which is just unbelievable considering this has nothing to do with user fault but rather poor manufacturing. This whole situation is outrageous as I see many other individuals with the same problems and no solutions.
NHTSA ODI #11675573
Mileage unknown · Jul 22, 2025
Unknown Or Other
The MMI randomly turns of or turns on.
NHTSA ODI #11675498
Mileage unknown · Jul 22, 2025
Back Over PreventionElectrical System
The MMI (display/menu) continuously reboots every few minutes, which disrupts GPS navigation and back-up camera. This causes distraction and poses a safety risk while driving. This is a common problem among similar Audi software users but has not been addressed by the dealership. No other warnings appear, it will prompt me to re…
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The MMI (display/menu) continuously reboots every few minutes, which disrupts GPS navigation and back-up camera. This causes distraction and poses a safety risk while driving. This is a common problem among similar Audi software users but has not been addressed by the dealership. No other warnings appear, it will prompt me to re-log in after each reboot.
NHTSA ODI #11675321
Mileage unknown · Jul 22, 2025
Back Over PreventionElectrical System
Audi MMI (computer that controls radio, backup cameras and sensors) is rebooting constantly without warning. When this occurs and the driver is in reverse, the camera shuts down, as do the backup related safety systems, collision warning, rear cross traffic etc.
NHTSA ODI #11675268
Mileage unknown · Jul 21, 2025
Electrical SystemUnknown Or Other
A permanent failure of the emergency call module control unit and communication unit. The affected vehicles will not be able to establish an online connection. NO GPS, bluetooth and system rebooting constantly.
NHTSA ODI #11675203
Mileage unknown · Jul 21, 2025
Unknown Or Other
The multi media screen is turning on and off repeatedly and will not stay on for more than about 2 minutes. Blacks out reverse camera as well hindering the safety of reversing. Makes the reverse un usable most times
NHTSA ODI #11674965
Mileage unknown · Jul 21, 2025
Back Over PreventionElectrical SystemUnknown Or Other
While driving, the infotainment screen (MMI system) randomly reboots without warning. This happens frequently, often multiple times during a single trip. When it restarts, the screen goes black and temporarily disables important functions like the navigation, rear-view camera, audio, and vehicle settings. This poses a safety ris…
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While driving, the infotainment screen (MMI system) randomly reboots without warning. This happens frequently, often multiple times during a single trip. When it restarts, the screen goes black and temporarily disables important functions like the navigation, rear-view camera, audio, and vehicle settings. This poses a safety risk by distracting the driver and making it difficult to safely reverse or park. I brought the vehicle to the dealership, and they confirmed the only solution is to replace the MMI system. However, I’ve seen many other Audi A4 owners online report the exact same issue. Given how widespread this appears to be, I believe this should be addressed as a manufacturer defect rather than a repair cost placed on the owner. There were no warning lights or messages before the screen began to fail.
NHTSA ODI #11674920
Mileage unknown · Jul 20, 2025
Electrical System
The MMI system still reboots every 1-2 minutes while driving. When I am backing up, the camera screen and sensors stop working because the MMI reboots and shuts the screen off.
NHTSA ODI #11674913
Mileage unknown · Jul 20, 2025
Electrical System
MMI repeatedly reboots during operation creating visual distraction. MMI system unavailable for monitoring/setting tire pressure and when rebooting makes reverse camera inaccessible. Also eliminates ability for phone to be paired to car for incoming calls or messages and eliminates ability for handsfree text, voice to text, and …
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MMI repeatedly reboots during operation creating visual distraction. MMI system unavailable for monitoring/setting tire pressure and when rebooting makes reverse camera inaccessible. Also eliminates ability for phone to be paired to car for incoming calls or messages and eliminates ability for handsfree text, voice to text, and phone calls.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Consequence & remedy
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Additional source detail variants (2)
Tires
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Consequence & remedy
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Seats
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Consequence & remedy
Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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