NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
58 reportsClear category filterMileage unknown · Jul 23, 2025
Unknown Or Other
I had experienced this problem prior of the center screen/Mimi restarting but typically it used to not be very often maybe once every few weeks. But for the past week it has been happening every 30 seconds to a min. This has caused my backup camera to restart as I am backing up causing me to almost get in an accident. As well as…
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I had experienced this problem prior of the center screen/Mimi restarting but typically it used to not be very often maybe once every few weeks. But for the past week it has been happening every 30 seconds to a min. This has caused my backup camera to restart as I am backing up causing me to almost get in an accident. As well as that as I am driving I am constantly having to focus on fixing the MMI and shutting off the volume as whenever it turns back on it plays radio static. I am very disappointed in the way Audi has handled this as I am still below 50,000 miles and they refuse to help. This problem is very frustrating as they don’t even have a 100% fix. Their first option was $598 update which I believe is very unfair considering this only happens to select cars and it’s not like this is an extra feature you’re paying for. The second option they gave was a $5,000 module replacement which is just unbelievable considering this has nothing to do with user fault but rather poor manufacturing. This whole situation is outrageous as I see many other individuals with the same problems and no solutions.
NHTSA ODI #11675573
Mileage unknown · Jul 22, 2025
Unknown Or Other
The MMI randomly turns of or turns on.
NHTSA ODI #11675498
Mileage unknown · Jul 21, 2025
Electrical SystemUnknown Or Other
A permanent failure of the emergency call module control unit and communication unit. The affected vehicles will not be able to establish an online connection. NO GPS, bluetooth and system rebooting constantly.
NHTSA ODI #11675203
Mileage unknown · Jul 21, 2025
Unknown Or Other
The multi media screen is turning on and off repeatedly and will not stay on for more than about 2 minutes. Blacks out reverse camera as well hindering the safety of reversing. Makes the reverse un usable most times
NHTSA ODI #11674965
Mileage unknown · Jul 21, 2025
Back Over PreventionElectrical SystemUnknown Or Other
While driving, the infotainment screen (MMI system) randomly reboots without warning. This happens frequently, often multiple times during a single trip. When it restarts, the screen goes black and temporarily disables important functions like the navigation, rear-view camera, audio, and vehicle settings. This poses a safety ris…
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While driving, the infotainment screen (MMI system) randomly reboots without warning. This happens frequently, often multiple times during a single trip. When it restarts, the screen goes black and temporarily disables important functions like the navigation, rear-view camera, audio, and vehicle settings. This poses a safety risk by distracting the driver and making it difficult to safely reverse or park. I brought the vehicle to the dealership, and they confirmed the only solution is to replace the MMI system. However, I’ve seen many other Audi A4 owners online report the exact same issue. Given how widespread this appears to be, I believe this should be addressed as a manufacturer defect rather than a repair cost placed on the owner. There were no warning lights or messages before the screen began to fail.
NHTSA ODI #11674920
Mileage unknown · Jul 18, 2025
Electrical SystemLane DepartureUnknown Or Other
MMI system in 2020 Audi A4 keeps blacking out and constantly rebooting while driving. This issue happens while going in reverse, which crashes the backup camera and triggers a safety warning in the car. It also happens while idling, which also triggers a safety warning in the car about the backup camera being inoperable.
NHTSA ODI #11674591
Mileage unknown · Jul 18, 2025
Unknown Or Other
The MMI unit does a reboot every few mins. Even when driving and when reversing the car which prevents the back up camera to show up
NHTSA ODI #11674579
Mileage unknown · Jul 18, 2025
Back Over PreventionElectrical SystemUnknown Or Other
The MMI system in the car spontaneously reboots, every 2-5 minutes. During reboot, the screen goes black and systems such as the backup camera, rear cross traffic detection, rear collision warning, and navigation are lost until the reboot completes and the user has to cycle thru multiple input & loading screens to get back to f…
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The MMI system in the car spontaneously reboots, every 2-5 minutes. During reboot, the screen goes black and systems such as the backup camera, rear cross traffic detection, rear collision warning, and navigation are lost until the reboot completes and the user has to cycle thru multiple input & loading screens to get back to full functionality. Given the length of time the reboot requires, often the screen gets back to usability, only to reboot again less than a minute later. The reboots are random and occur whether the radio is off, radio playing; bluetooth connected, not connected; android auto running/not running; car moving, car parked; engine off, engine on; cold weather/hot weather; wet weather/dry weather. This should be considered a safety issue, as the reboots can happen in the middle of a reverse parking maneuver, and they render the backup camera and obstacle detection sensors completely inoperative until the system reloads. They also impact safety on the highway, as the reboots completely disable the navigation screens, and require multiple user input to restore, while driving.
NHTSA ODI #11674452
Mileage unknown · Jul 16, 2025
Back Over PreventionElectrical SystemUnknown Or Other
MMI system is restarting on a near constant basis, both while parked and driving. Aside from being inconvenient, as you can not use media/navigation/etc while it’s rebooting, it also causes many safety features like drive assist/collision/obstacle detection to malfunction and not work, and is therefore simply outright dangerous.
NHTSA ODI #11673851
Mileage unknown · Jul 15, 2025
Unknown Or Other
MMI/infotainment system randomly shuts down every 30 seconds or even less. The entire screen goes black, it even happened when i was backing up the car while looking through the backup camera, which was extremely dangerous. I have tried all kinds of methods to fix but it doesn’t seem to be working, and it getting worse as we spe…
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MMI/infotainment system randomly shuts down every 30 seconds or even less. The entire screen goes black, it even happened when i was backing up the car while looking through the backup camera, which was extremely dangerous. I have tried all kinds of methods to fix but it doesn’t seem to be working, and it getting worse as we speak with more frequent shutdowns
NHTSA ODI #11673821
Official recalls
3Jan 26, 2022
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Consequence & remedy
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Additional source detail variants (2)
Tires
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
SUSPENSION:REAR:AXLE:NON-POWERED Axle Assembly
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2021 Audi A5 Sportback, RS5 Coupe, RS5 Sportback, S5 Sportback, 2020-2021 A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A6 Allroad, A6 Sedan, A7, A8, Q5, S4 Sedan, S5 Coupe, S5 Cabriolet, S6 Sedan, S7, S8, SQ5, 2021 Q5 Sportback, Q7, Q8, RS6 Avant, RS7, RSQ8, SQ5 Sportback, SQ7, and SQ8 vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-295 (42L1) were performed.
Consequence: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L5.
Nov 10, 2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Consequence & remedy
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Seats
Volkswagen Group of America, Inc. (Audi) is recalling certain 2017-2020 A4 Allroad, A4 Sedan, 2018-2019 RS5 Coupe, 2019 RS5 Sportback, 2018-2020 A5 Cabriolet, A5 Coupe, A5 Sportback, S4 Sedan, S5 Cabriolet, S5 Coupe, and Audi S5 Sportback vehicles. The cable connecting the seat heater to the Passenger Occupant Detection System (PODS) may have a contact fault, causing the software to misdiagnose a malfunction and disable the passenger air bag.
Consequence: A disabled passenger air bag increases the risk of injury in the event of a crash.
Remedy: Dealers will replace the connecting cable and either the heating mat or entire seat cover, free of charge. Owner notification letters were mailed January 7, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 74E3. This recall is an expansion of Recall 19V-547 (74D9). Vehicles previously repaired under 19V-547 will need to return for the new remedy.
Apr 26, 2021
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021 Q7, Q8, Q5 Sportback, SQ5 Sportback, RS6 Avant, RS7, RS Q8, 2020-2021 Audi S6 sedan, Q5, A8, S8, A7, A6 Allroad, A5 Cabriolet, A4 sedan, A4 Allroad, SQ5, S7, A6 sedan, S5 coupe, S4 sedan, S5 Cabriolet, A5 coupe, 2019-2021 RS5 coupe, A5 Sportback, S5 Sportback, RS5 Sportback vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Consequence & remedy
Consequence: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 42L1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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