2003 Audi A4

IN MARCH 2009, I HEARD SOME LOUD NOISES FROM THE AREA OVER THE FUEL TANK. I TOOK IT TO MY MECHANIC AND THEY COULD NOT IDENTIFY AS IT WAS INTERMITTENT. THEY FINALLY DETERMINED THAT IT WAS THE FUEL FILTER AND IT WOULD NEED REPLACED BUT NOT URGENTLY. A COUPLE OF DAYS LATER, THE CAR STALLED AND WOULD NOT RESTART. LUCKILY IT STALLED AS I TURNED INTO THE GROCERY STORE PARKING LOT. I HAD IT TOWED AND IT WAS DETERMINED THAT THE FUEL PUMP HAD FAILED. MY MECHANIC WAS SURPRISED AS IT WAS UNUSUAL THAT IT WOULD FAIL AS THE CAR HAD ON 47K MILES. THE PUMP AND FILTER WERE REPLACED. I WAS NOT MADE AWARE THAT THERE WAS A RECALL AND IT APPEARS THAT MY PARTICULAR VEHICLE WAS NOT PART OF THE RECALL, BUT I AM SUSPICIOUS AS I RECENTLY READ ABOUT THE RECALL THROUGH THE NHTSA THROUGH MY PROGRESSIVE INSURANCE. I ALSO DID NOT TAKE THE VEHICLE TO THE DEALER TO REPLACE AS THERE WAS NO RECALL FOR MY VEHICLE REGARDING THE FUEL PUMP. *TR

SUDDEN, UNINTENDED ACCELERATION OF 2003 AUDI A4 WHILE IN 4TH GEAR. RPMS SPIKED AND REMAINED AT 7 AFTER FOOT WAS REMOVED FROM ACCELERATOR. EXPERIENCED LOSS OF CONTROL OF STEERING. WAS EVENTUALLY ABLE TO SLOW AND STOP CAR VIA BRAKES. AFTER COMPLETELY SHUTTING CAR OFF AND REMOVING KEY, CAR WAS RESTARTED AND ENGINE REVVED UP TO 7 RPMS WITH ZERO ACCELERATION. OCCURRED ON QUEENSBOROUGH BRIDGE - POLICE WERE CALLED TO ASSIST. *TR

I WAS DRIVING MY AUDI A-4 ON THE FREEWAY AT SPEEDS OF APPROXIMATELY 65 MPH WHEN THERE WAS A LOUD THUMPING ON THE LEFT FRONT OF MY VEHICLE. MOMENTS LATER, IT STOPPED BUT I NOTICED THERE WERE VIBRATIONS AND SHIMMIES ON MY STEERING WHEEL. I SLOWED DOWN AND PULLED TO SIDE OF FWY TO INSPECT THE TIRE. IT APPEARED FINE, HOWEVER, VIBRATION WAS STILL THERE. I PULLED ONTO SURFACE STREETS AT LOWER SPEEDS AND IT STOPPED. SHORTLY THEREAFTER, I PULLED INTO A GAS STATION TO TAKE THE TIRE OFF TO REPLACE WITH SPARE AND NOTICED SEPARATION OF THE TREAD, MEASURING APPROXIMATELY 31 INCHES LONG AND 1.5 INCHES IN WIDTH. I WAS SHOCKED THAT I DIDN'T LOSE CONTROL OR HAVE A BLOWOUT FROM THIS CATASTROPHIC FAILURE. *TR

MY WIFE AND I OWN A AUDI A4 CABRIOLET THAT RECENTLY HAD TO HAVE THE FUEL PUMP REPLACED. THE FUEL PUMP WAS CAUSING A VERY NOTICEABLE VIBRATION IN THE FUEL TANK. AUDI WAS CALLED AND TOLD ME THAT OUR VEHICLE WAS NOT IN THE GROUP THAT QUALIFIED FOR FUEL PUMP REPLACEMENT. THE CAR ONLY BEEN DRIVEN HAS 85,000 MILES AND IN MY OPINION A FUEL PUMP PROBLEM IS PREMATURE AND UNSAFE. UPON AUDI'S REFUSAL TO REPLACE THE PUMP I CALLED MY WARRANTY COMPANY TO PAY FOR THE REPLACEMENT OF THE FUEL PUMP. CONTINENTAL WARRANTY REFUSED TO PAY FOR THE REPLACEMENT PUMP. THE REASONING BEHIND THEIR DECISION IS THAT THE PUMP MUST HAVE COMPLETE FAILURE BE FORE THEY WOULD HONOR MY WARRANTY. AM I SUPPOSED TO STALL AT A RAILROAD CROSSING OR HIGH SPEED INTERSECTION BEFORE THE CAR IS CONSIDERED NON-DRIVABLE? *TR

FORGOT TO INSTALL C CLIP ON TEMP SENSOR ON RADIATOR HOSE WHICH POPPED OUT CAUSING MAJOR ENGINE DAMAGE AND BLOWN HEAD GASKET WHICH WAS DENIED FOR MANY MONTHS. IN OCT. 08 THEY FORGOT TO TIGHTEN BRACKET WHICH CAUSED WIRES TO SMOKE AND FIRE.AUG 08-TRIMMED SERPENTINE BELT RATHER THAN REPLACED AND CAR STOPPED RUNNING IN MIDDLE OF INTERSTATE. SEPT 09 REPLACED OIL PAN BUT FORGOT TO PUT PLUG BACK OCT 08 OIL RESIDUE ON DAMPER THEY THREW OUT AND DID NOT REPLACE. THEY FORGOT TO PUT BOLTS BACK ON SUB FRAME AND MIRACLE I WAS NOT KILLED. THIS CAUSED AXLE PROBLEMS. WHEN THEY REPLACED BOLTS THEY DID NOT HAVE BUSHINGS IN STOCK AND THEY RELEASED CAR WITHOUT THESE BUSHINGS WHICH IS A SAFETY VIOLATION. WHEN BUSHINGS CAME IN THEY REFUSED TO WORK ON OUR VEHICLE AND WE HAD TO GO TO DIFFERENT MECHANIC. THEY TOLD US WE NEEDED TIMING BELT WHEN THE HEADGASKET WAS BLOWN. NOW THERE IS NEW RECALL FOR COIL PACKS AND THEY REFUSE TO WORK ON OUR CAR. THE NEW GM IS LISTENING TO THE SERVICE MGR. WHO IS NOT TELLING THE COMPLETE STORY NOR IS THE NEW GM REVIEWING THE FACTS. OUR LIVES ARE IN DANGER WITH THIS VEHICLE AND SINCE WE STILL OWE $15K WE CANNOT TRADE IT IN. STARTED JUNE 2008 AND CONTINUES UNTIL TODAY. COIL PACKS WHICH WERE JUST RECALLED ARE CAUSING CAR NOT TO RUN AND WE ARE STUCK *CW

MY COMPLAINT IS AGAINST FALKEN TIRE AND DISCOUNT TIRE DIRECT REGARDING A TIRE SOLD AS THE FALKEN ZIEX ZE-912. THIS TIRE IS BEING SOLD AS AN ALL-SEASON TIRE. IT IS IN FACT A SUMMER TIRE. THE TIRE HAS ABSOLUTELY NO TRACTION IN THE SNOW AND SINCE I PURCHASED THE TIRES I HAVE BEEN IN AT LEAST THREE CIRCUMSTANCES WHERE I COULD NOT SAFELY STOP MY VEHICLE. I UNDERSTAND THE DIFFERENCE BETWEEN ALL-SEASON AND WINTER TIRES, BUT I HAVE PURCHASED ALL-SEASON TIRES BEFORE THAT OFFER SAFE BRAKING PERFORMANCE IN SNOW AND SLUSH CONDITIONS. I AM COMPLAINING AGAINST DTD AS A MAJOR RESELLER OF TIRE PRODUCTS BECAUSE THEY MARKET THIS TIRE AS AN ALL SEASON PRODUCT NEGLECTING THEIR RESPONSIBILITY TO THE BUYING PUBLIC OF OFFERING SAFE PRODUCTS. *TR

ON 9/21/2009, MY CAR WAS DIAGNOSED WITH A FUEL PUMP FAILURE CAUSING A CONSTANT MOANING NOISE BY THE KEYS AUDI DEALERSHIP SERVICE IN VAN NUYS. I WAS TOLD THAT THE FUEL PUMP IS INCREASINGLY FAILING TO DISTRIBUTE THE FUEL INTO THE ENGINE AND WILL EVENTUALLY STOP FULLY FUNCTIONING. IN SEARCH OF MORE INFORMATION ON THE DIAGNOSIS, I HAVE FOUND A RECALL REPORT ON CERTAIN VEHICLES MATCHING MY CAR MODEL, YEAR, AND ENGINE TYPE WITH SIMILAR PROBLEMS THAT COULD PRESENT A RISK OF CRASH. HOWEVER, AUDI DENIED THAT MY CAR IS QUALIFIED FOR THE REPLACEMENT OF THE FUEL PUMP FREE OF CHARGE. I AM, ON THE OTHER HAND , SUSPICIOUS OF NEGLIGENCE ON THE PART OF AUDI IN FULL COMPLIANCE FOR A RECOVERY OF SUCH A VITAL DEFECT THAT CAUSE A STOPPAGE A BLOOD FLOW, IN ESSENCE, IN TO A HIGHLY REGARDED AUDI ENGINE WHICH FALSELY RELIED UPON BY THE UNFORTUNATE LOYAL AUDI CUSTOMERS LIKE ME. I STRONGLY BELIEVE THAT MY CASE DESERVES A FURTHER INVESTIGATION. I HOPE THAT MY COMPLAINT WILL BRING LIGHT TO THE PROBLEM THAT OTHER DRIVERS LIKE ME CAN BENEFIT AND LET THE BLOOD FLOW SAFELY AGAIN. *TR THANK YOU.