1999 Audi A4

THIS IS THE SECOND TIME THIS HAS HAPPENED IN SIMILAR CIRCUMSTANCES IN THE LAST TWO YEARS TO MY WIFE. THE TEMPERATURE WAS UNDER 4 DEGREES AND EXTREMELY WINDY AND SNOWING. SHE WARMED THE CAR UP FOR 15 MINUTES BEFORE DRIVING IT. THE ENGINE TEMPERATURE GAUGE WAS A LITTLE BIT OFF COLD. THE HEAT WAS ON AND WORKING FINE. THE CAR DID NOT WANT TO GO, AND HESITATED DURING ACCELERATION. SHE DROVE A MILE TO THE INTERSTATE WITH NO ISSUES AND THE CAR WARMED UP. ONCE ON THE INTERSTATE, SHE DROVE ABOUT A HALF MILE ACCELERATING TO ABOUT 65. WHEN SHE TRIED TO PASS, AND BEGAN ACCELERATING THE THROTTLE FROZE. THE RPMS INCREASED QUICKLY AND SIGNIFICANTLY. SHE TRIED TO BRAKE, BUT THE BRAKE PEDAL WAS NOT EFFECTIVE. SHE DOWNSHIFTED USING THE TIPTRONIC, THE CAR WENT FASTER. SHE PUT IT INTO NEUTRAL AND THE RPMS REVVED OUT. THE CAR APPROXIMATELY WAS GOING 90 MILES AN HOUR OR GREATER AT THE APEX OF MY SPEED. SHE GOT OFF THE INTERSTATE BY USING MY E-BRAKE, AND TURNED THE CAR OFF AT THE STOP LIGHT BECAUSE SHE FEARED IT WOULD NOT STAY STOPPED. SHE DROVE ABOUT A HALF MILE TO WORK USING THE E-BRAKE AND BRAKE TO SLOW DOWN, AND NEARLY HIT A TREE TRYING TO STOP. SHE TURNED THE CAR ON AGAIN AFTER SHE PARKED TO SEE IF THE THROTTLE WAS STILL STUCK, IT WAS. THREE HOURS LATER I ARRIVED, STARTED THE CAR, AND THE THROTTLE WAS NO LONGER STUCK. I CALLED THE DEALER THAT DAY, EXPLAINED THE ISSUE, AND THEY WOULDN'T TAKE THE CAR UNTIL 6 DAYS LATER. THEY TOLD US THAT IT WAS THE CAR MAT STUCK UNDER THE PEDALS, AND IT WAS NECESSARY TO KEEP THE APPOINTMENT. I TOOK THE CAR TO GET LOOKED AT ANYWAY, THEY INSPECTED TO FIND EGR VALVE CLOGGED CAUSING MOISTURE BUILDUP AND THROTTLE TO ICE OVER. THEY REPLACED THE EGR VALVE, AIR PUMP AND VACUUM HOSE AND CLEANED THE THROTTLE BODY. THIS TOTALED $546.30. THERE IS A RECALL ON THE A6 THROTTLE BODY FOR THE SAME YEAR, ENGINE, TRANSMISSION AND THE EXACT SAME PART NUMBER! BUT AUDI CORPORATE TOLD US IT DID NOT APPLY BECAUSE WE HAVE THE A4 NOT THE A6 AND WAS NOT CONCERNED OR WILLING TO HELP. *JB

I OWN A 1999 AUDI A4 2.8 30V QUATTRO AND MY ABS AND BRAKE LIGHTS ARE ON AND THE AUDI DEALER TOLD ME THAT MY ABS CONTROL MODULE NEEDS TO BE REPLACED. BY READING FORUMS ONLINE AND CONSUMER SITES, I HAVE FOUND OUT THAT THIS IS A VERY COMMON PROBLEM TO AUDI'S AND VW'S. MY QUESTION IS: SHOULDN'T AUDI OF AMERICA FIX THIS PROBLEM FOR FREE? *NM

I OWN A 1999 AUDI A4 WITH APPROXIMATELY 74,000 MILES. RECENTLY UPON START-UP THE ABS INDICATOR LIGHT COMES ON AND THE BRAKE INDICATOR LIGHT FLASHES. I HAVE TAKEN THE CAR IN FOR SERVICE AND HAVE BEEN INFORMED THAT I NO LONGER HAVE ANTI-LOCK BRAKES AND THAT TO REMEDY THE SITUATION WILL COST IN EXCESS OF $1500. THIS IS COMPLETELY UNACCEPTABLE AND APPEARS TO BE DUE TO A AUDI MANUFACTURING DEFECT (ANECDOTALLY, I HAVE HEARD OF HUNDREDS OF SIMILAR ISSUES WITH THE ABS). WHILE THE CAR IS OPERABLE USING STANDARD BRAKES I BELIEVE IT IS A SIGNIFICANT DANGER SHOULD THE ABS BE REQUIRED. PLEASE LOOK INTO THIS ISSUE. *JB

I AM AN OWNER OF A 1999 AUDI A4 QUATTRO WITH THE 2.8 ENGINE; THE VIN OF THE VEHICLE IS [XXX]; THE VEHICLE HAS 101,845 MILES. I WAS HAVING THE FOLLOWING ISSUE; AT ABOUT 100,000 MILES THE ABS AND BRAKE WARNING LIGHTS WOULD COME ON INDICATING AND ABS FAILURE. THIS WOULD OCCUR AFTER THE CAR IS COMPLETELY WARMED UP. I DID SOME CHECKING AND DISCOVERED THAT THERE IS PROBLEM WITH ABS CONTROL UNIT. I FURTHER INVESTIGATED THIS ISSUE AND ALSO DISCOVERED THAT THIS IS A KNOWN AND COMMON PROBLEM WITH 1996-2001 AUDI A4S. VOLKSWAGEN JETTAS AND PASSATS OF THE SAME YEAR, THAT UTILIZE THE SAME SYSTEM, HAD/HAVE THE SAME PROBLEM; IT CAME TO MY ATTENTION THAT VOLKSWAGEN CONDUCTED A NATIONAL RECALL CAMPAIGN TO ADDRESS THIS PROBLEM. I WAS WONDERING WHY AUDI HAS NOT HANDLED THIS PROBLEM IN THE SAME MANNER. I DONT THINK AUDI OWNERS SHOULD BE EXPECTED PAY TO FIX A CLEARLY MANUFACTURERS DEFECT, AND A SAFETY COMPONENT AT THAT! I CONTACT AUDI CUSTOMER SERVICE TO GET A REACTION FROM THEM; THE REFERENCE NUMBER IS [XXX]. I WROTE A DETAILED LETTER TO MR. JOHAN DENYSSCHEN EXECUTIVE VICE PRESIDENT AUDI NORTH AMERICA; HE IN TURN PASSED THE LETTER TO ONE OF THE AUDI REGIONAL MANAGERS ANNETTE JOHNSON. THE REGIONAL MANAGER HAD INDICATED THAT THE ISSUE SHOULD BE DIAGNOSED BY AN AUTHORIZED AUDI SERVICE CENTER (AUDI DEALER). HER TONE WAS VERY HELPFUL; HOWEVER SHE HAS INDICATED THAT THERE HAVE NOT BEEN ENOUGH COMPLAINTS TO CONSTITUTE A RECALL. FURTHERMORE, THEY DO NOT CONSIDER THE ABS FAILURE AS A SAFETY ISSUE SINCE THEY REGARD THE SYSTEM AS A DRIVER''S AIDE. ADDITIONALLY SHE COULD NOT FIND ANY RECORDS THAT SHOWED VOLKSWAGENS BEING RECALLED FOR THE SAME ISSUE. I EVENTUALLY GOT A PROBLEM FIXED AT A SMALLER SHOP, WHICH COST ME AROUND $600.00 DOLLARS. THE DEALER WAS GOING TO OVER CHARGE ME ON THE PART BY $400.00 AND 6.5 HOURS OF LABOR AT $105.00 PER HOUR FOR A JOB THAT ACTUALLY TOOK ONLY 1.5 HOURS. *NM UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

MY ABS AND BRAKE LIGHT CAME ON INTERMITTENTLY A MONTH AGO AND GRADUALLY GOT MORE FREQUENT. NOW THEY ARE ON ALMOST ALL THE TIME. WHEN I TOOK IT INTO THE SHOP RIGHT AFTER THE FIRST INCIDENT I WAS TOLD THE INSTRUMENT CLUSTER WOULD NEED TO BE CHANGED WHICH WOULD COST ME A BUNDLE (POSSIBLY OVER $2000). MY VEHICLE ACTUALLY HAS RELATIVELY LOW MILES ON IT AND HAS BEEN MAINTAINED REALLY WELL SO I AM VERY UPSET THAT AUDI WILL NOT FIX OR PAY FOR THIS. *JB