2011 Acura Tsx

The contact owns a 2011 Acura TSX. The contact received notification of NHTSA Campaign Number: 18V661000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to contact the dealer; however, the contact was unable to speak with a representative. The manufacturer was contacted; however, the contact was only able to reach an automated system that stated there was no recall. The contact had not experienced a failure. Parts distribution disconnect.

While driving on highway driver side windshield trim panel flew off into traffic causing a car to swerve at highway speed. Included with the genuine Acura replacement part (# 73162-tl2-305zd) was service bulletin # 09-030 which states that the glue needs to be replaced. I talked to Acura of Wappingers service and parts department and Acura of America regarding this issue. All parties denied replacing the glue on the clips. Some of the clips are very out of place due to what I believe is the glue softening in the sun. I truly believe this is a safety hazard because of the potential of this panel hits a pedestrian or car and creating an accident with potential injury or death. Car has been in 0 accidents. Thank you in advance for your attention to this matter.

While driving my 2011 Acura TSX wagon on 10 July 2021, the power steering failure indicator light came on while crossing a bridge and my power steering immediately failed. After the vehicle was towed home, I searched the manual and found there is no power steering reservoir to check for fluid. So I researched YouTube and found that this power steering has been a major problem with this vehicle. This is extremely dangerous and as I was on a bridge the danger was even greater as I could not pull over. I managed to safely exit but could not pull into a parking lot as there was not enough distance to keep the vehicle moving and I was unable to turn the wheel while the vehicle was almost at a standstill. When I got the car home, I researched how to correct the problem. Since the manual was useless, I turned to YouTube and proceeded to check the fuse first. It was not blown. The steering control module needs to be replaced and the authorized dealership wants $1500 to $2000 to replace. My car has been well maintained and just turned 80,000 miles. This is a safety issue and could have put me in a very dangerous situation since I was unable to steer my vehicle! Please contact my husband as soon as possible about replacing the power steering module as I need the use of my car! You can reach him at [XXX] or email [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ABS/VSA WARNING LIGHT IN INSTRUMENT PANEL COMES ON AT START-UP, OTHER TIMES WHEN DRIVING, THEN DISAPPEARS ONLY TO COME BACK ON AGAIN AND LATER RE-APPEAR, DISAPPEARS, INTERMITTENTLY. DEALER HAS QUOTED $2,900 FOR ABS/VSA MODULE 57110-TL2-S21 TO WHICH I SAID NO WAY. DID QUICK SURVEY ON THE INTERNET AND FOUND THIS IS A FREQUENT PROBLEM ON THOSE VEHICLES, AND 2 OR 3 MODEL YEARS.. THINK NHTSA SHOULD LOOK INTO THIS AS IT'S SAFETY RELATED AND CAUSE ACCIDENTS AND, QUITE POSSIBLY, FATAL RESULTS.

7 F, CAR WAS PARKED OUTSIDE ALL NIGHT, STARTED CAR, WAITED A FEW MINUTES, BACKED OUT, BRAKES NORMAL, DRIVING FORWARD SLOWLY, BRAKES NORMAL, WAS GOING 30 APPROACHING STOP SIGN, WENT TO BRAKE, PEDAL WAS SOLID...NOTHING WAS UNDER THE PEDAL, BUT FELT LIKE THERE WAS A BRICK UNDER THE PEDAL. OBVIOUSLY I DIDN'T STOP, THANK GOODNESS NO CARS WERE ON THE ROAD. I SLOWED DOWN EVENTUALLY, THEN PUSHED EXTREMELY HARD ON THE PEDAL AND WAS ABLE TO BRAKE. THEN AFTER DRIVING VERY SLOWLY & TESTING HARD PEDAL, THE PEDAL ACTED NORMAL AFTER A FEW MINUTES. NORMAL PEDAL NOW. ON A SEPARATE PROBLEM, THE TRANSMISSION HAS BEEN DOWNSHIFTING ON ITS OWN, I'M DRIVING ALONG, AROUND 45 MPH OR SO, THE TRANSMISSION IS IN D, DASH LIGHT & SHIFTER IN D, THEN EVERY NOW & THEN THE TACH WHINES, THE TRANSMISSION DOWNSHIFTS & SHOWS A LOWER GEAR (LIKE 4 OR 2 OR 1) IN THE SMALL BLACK SQUARE ON THE RIGHT OF THE DASHBOARD GEAR INTERFACE. THE GEAR SHIFTER IS STILL IN D, BUT THE CAR IS IN A DIFFERENT GEAR. I SLOW DOWN, THEN SHIFT INTO N, THEN PUT BACK TO D, THEN IT DRIVES NORMAL AGAIN, WITH NOTHING IN THE SMALL BLACK SQUARE ON THE DASHBOARD (NEXT TO THE GEAR INDICATOR).

TL* THE CONTACT OWNED A 2011 ACURA TSX. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AT HIS RESIDENCE, A POPPING NOISE WAS HEARD AS THE CONTACT WENT TO INVESTIGATE HE FOUND THE VEHICLE ON FIRE. THE CONTACT STATED THAT IT MAY HAVE BEEN AN ELECTRIC PROBLEM. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. NO FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED BEFORE THE INCIDENT. THE VEHICLE HAS NOT BEEN TAKEN TO LOCAL DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT STATED THAT THE VEHICLE WAS A TOTAL LOSS AND THE VEHICLE WAS STILL AT HIS RESIDENCE. THE MANUFACTURER HAS NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. *LN*JB

ON 11/19/19 MY CAR WAS PARKED AT A GROCERY STORE. WHEN I GOT IN TO START IT I GOT A FLASHING MESSAGE REGARDING THE ELECTRIC POWER STEERING: 51. I COULDN'T REALLY MOVE THE STEERING WHEEL AND THANKFULLY I WAS NOT DRIVING. I HAD TO HAD THE CAR TOWED HOME. UPON LOOKING INTO THIS I CAN SEE THIS HAS HAPPENED TO A LOT OF PEOPLE. THE SAME YEAR, MAKE AND MODEL WITHIN THE SAME MILEAGE RANGE AS ME. I HAVE A 2011 ACURA TSX WITH 75,000 MILES. THERE IS NO REASON THIS SHOULD BE HAPPENING, I HAVE HAD EVERY REQUIRED MAINTENANCE. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. ACURA NEEDS TO DO THE RIGHT THING AND RECALL THIS SO THEY CAN FIX IT. WHY WOULD ANYONE OWING THIS CAR EVER BUY ANOTHER ACURA KNOWING THAT WITH NO FAULT OF THEIR OWN THIS CAN HAPPEN TO THEM. NEEDLESS TO SAY I HAVE AN APPOINTMENT ON 01/02/2020. THE DEALERSHIP SAID THERE IS A "BULLETIN" REGARDING THIS ISSUE. THEY ARE CLEARLY AWARE OF THIS PROBLEM.