2009 Acura Tsx

WHEN I TOOK MY CAR IN FOR MAINTENANCE LAST YEAR (9/11) THEY MENTIONED THAT AT MY NEXT SERVICE VISIT I MAY NEED BRAKES. I WAS ASTOUNDED GIVEN THE LOW MILEAGE AND THE FACT THAT ALL MY PAST CARS NEVER NEEDED BRAKES THIS SOON. THE CAR WAS ONLY TWO YEARS OLD. I RECENTLY TOOK MY TSX IN FOR B12 SERVICE (5/12) WHICH COST OVER $400. I COULD NOT BELIEVE THAT I WOULD NEED REPLACEMENT BRAKES SO DID NOT AUTHORIZE IT. I ONLY HAVE 25,000 MILES. THE SERVICE REPRESENTATIVE CLAIMED IT WAS MY DRIVING STYLE. EVERYONE SAID IT WAS JUST THE DEALERSHIP ADVISING UNNECESSARY WORK. THE NEXT DAY AFTER SERVICE MY LEFT REAR WHEEL STARTED TO SQUEAL. WHEN THEY REMOVED THE TIRES FOR THE B12 SERVICE THEY EVIDENTLY PUT THE DEFECTIVE PAD BACK ON INCORRECTLY. THAT DAY, I MENTIONED MY BRAKE ISSUE TO A FRIEND AND THEY INFORMED ABOUT THE DEFECT AND THE CLASS ACTION SUITE. OF COURSE THE SERVICE REPS KNEW ALL ALONG AND NEVER TOOK RESPONSIBILITY. THEY COULD HAVE OFFERED ME A DISCOUNT ON THE BRAKES AND EXPLAINED THE ISSUE THEY WERE HAVING WITH THE 2009 TSX BRAKES. THIS COULD BE A SERIOUS SAFETY ISSUE. ADDITIONALLY, I NOTICED A RUST SPOT ON MY PASSENGER SIDE BELOW THE DOOR THEIR YEAR (4/12). I HAVE HAD NO ACCIDENTS. I THOUGHT WITH MODERN METALS AND PAINTS THIS ISSUE NO LONGER EXISTED. PARTICULARLY WITH A NEW CAR AND A ACURA. ONCE AGAIN THEY BLAMED ME AND SAID IT WAS MY RESPONSIBILITY. THERE MUST HAVE HAD A "IMPACT". NONE THAT WAS VISIBLE OF COURSE.

THE INNER REAR BRAKE PADS WENT FROM 6 IN SEPTEMBER TO 1 - WORN TO THE SENSOR IN LESS THAN SIX MONTHS. THE FRONT BRAKE PADS REMAINED AT 8 AND THE OUTER REAR BRAKE PADS WERE 6. MECHANICS WITH WHOM I HAVE SPOKEN HAVE EXPLAINED THAT THE REAR BRAKE PADS SHOULD NOT BE WEARING OUT PRIOR TO THE FRONT SINCE THE FRONT BRAKES DO MOST OF THE WORK. THEY ALSO INDICATED THAT SUCH UNEVEN WEAR IS NOT NORMAL. OF MOST CONCERN TO ME IS THE SAFETY ISSUE. EXCEPT FOR AN INTERMITTENT NOISE LIKE A LITTLE STICK IN MY RIGHT REAR TIRE WELL, I HAD NO IDEA THERE WAS A PROBLEM. ALTHOUGH IT WASN'T TIME FOR MY REGULAR SERVICE, I CONTACTED MY MECHANIC TO MAKE SURE MY CAR WAS READY FOR A ROAD TRIP I WAS TAKING THAT WEEKEND. BECAUSE I MENTIONED THE INTERMITTENT SOUND, THEY LOOKED UNDER THE CAR AND DISCOVERED THE PROBLEM WITH THE BRAKES. HAD I NOT BEEN CAUTIOUS, I COULD VERY WELL HAVE HAD A SERIOUS PROBLEM ON THE ROAD WITHOUT EVER ANTICIPATING IT. WHILE THE ACURA DEALER INSISTS THAT SUCH WEAR IS NOT UNUSUAL FOR THESE CARS, I FIND IT VERY CONCERNING THAT MY BRAKES SHOULD BE WORN OUT IN THIS WAY AT 36000 MILES. WITH PREVIOUS CARS, I HAVE NEVER NEEDED BRAKE PADS UNTIL AROUND 80,000 MILES. IT IS UPSETTING TO ME TO HAVE THIS EXPERIENCE WITH A CAR THAT IS RENOWNED FOR ITS DURABILITY AND TO NOT HAVE IT COVERED UNDER WARRANTY. IT SEEMS ODD TO ME THAT MY MECHANIC AND THE OTHER MECHANICS WITH WHO I CONSULTED DON'T FIND THIS TO BE "NORMAL WEAR AND TEAR" AND YET ACURA DOES. HAD I DRIVEN THE CAR WITHOUT CHECKING, I WOULD LIKELY HAVE HAD BRAKE FAILURE, DESTROYED THE ROTORS AND REQUIRED A MUCH MORE COSTLY REPAIR JOB. BRAKE FAILURE COULD ALSO HAVE MEANT AN ACCIDENT AND INJURY, NOT JUST TO MY CAR AND ITS PASSENGERS, . THAT LITTLE INTERMITTENT SOUND THAT I HEARD WAS SO INTERMITTENT THAT MY PASSENGERS NEVER HEARD IT - WERE IT NOT FOR THE MECHANICS IN MY FAMILY, I MIGHT NOT HAVE NOTICED EITHER. *TR

PURCHASED VEHICLE NEW. AFTER APPROXIMATELY 3 MONTHS OF OWNERSHIP COMPLAINED THAT ODOMETER WAS NOT CORRECT. FURTHER ISSUES INCLUDED REPLACEMENT OF WHEEL BEARINGS TWICE AND EXTREME OIL CONSUMPTION. EACH TIME IS WAS BROUGHT TO THE DEALER THE PROBLEMS WERE IGNORED, DETERMINED TO UNDUPLICATIBLE OR I WAS TOLD NOTHING WAS WRONG. CURRENTLY I SEE THAT THERE ARE TSBS RELATING TO THE STEERING/BEARING ISSUE AND THE OIL CONSUMPTION ISSUE. I REPEATEDLY TRIED TO NO AVAIL TO HAVE THESE PROBLEMS FIXED WITH THE DEALERSHIP AND FILED TWO COMPLAINTS WITH ACURA CORPORATE CUSTOMER RELATIONS AND RECEIVED NO ASSISTANCE. *TR

I HAVE A 2009 ACURA TSX. AT ABOUT 34,000 MILES I STARTED NOTICING A HIGH-PITCHED NOISE COMING FROM THE REAR PASSENGER SIDE. TOOK THE VEHICLE IN, AND THEY DETERMINED THAT IT WAS MY REAR BRAKE PADS. NEARLY ALL OF MY DRIVING IS HIGHWAY, INDICATING THAT THERE MAY BE AN ISSUE WITH THE INTEGRITY OF THE REAR BRAKING SYSTEM. COST TO REPLACE WAS $250. *TR

VEHICLE: 2009 ACURA TSX W/TECH PACKAGE ATTEMPTED TO MAKE A CALL VIA HANDSFREE LINK. THE AUDIO SYSTEM LOWERED SOUND IN THE NORMAL MANNER. BUT INSTEAD OF DEAD SILENCE WHILE WAITING FOR VOICE COMMAND, THIS EXTREMELY LOUD AND HIGH PITCHED SHRILL-LIKE TONE WAS HEARD AND VOLUME COULD NOT BE LOWERED. I TURNED THE CALL 'OFF' AND ATTEMPTED TO USE HANDSFREE LINK AGAIN, AND SAME ISSUE OF HIGH PITCHED TONE WAS HEARD. I IMMEDIATELY DROVE TO THE NEAREST ACURA DEALERSHIP AND PULLED INTO SERVICE AREA. REPEATED THE STEPS IN USING THE HANDSFREE LINK FOR THE SERVICE ADVISOR AND HEARD THE SAME HIGH PITCHED TONE. HE TURNED THE CAR OFF AND RESTARTED ENGINE. AGAIN, SAME HIGH PITCHED DEAFENING TONE. SINCE THIS INCIDENT OCCURRED ON A SATURDAY AFTERNOON, HIS SUGGESTION OF A REPLACEMENT HANDSFREE LINK MODULE OR PART WAS NOT POSSIBLE UNTIL MONDAY. IN AN ATTEMPT TO RECTIFY THE SITUATION AT LEAST TEMPORARILY, THE ADVISOR REMOVED A COUPLE OF FUSES FROM INSIDE THE ENGINE COMPARTMENT RELATING TO THE RADIO AND NAVIGATION SYSTEM. HE THEN REINSERTED SAID FUSES AND STARTED THE ENGINE. HE THEN HAD TO ENTER THE RADIO CODE INTO THE SYSTEM AND REATTEMPTED TO USE HANDSFREE LINK TO MAKE A CALL. ALL WAS BACK TO NORMAL. I ASKED HIM IF HE HAD EVER ENCOUNTERED THIS SITUATION IN THE PAST AND HE REPLIED "YES, THERE HAD BEEN ONE PREVIOUS OCCURRENCE." NOTE: WILL RETURN TO SAME DEALER/SERVICE ADVISOR SINCE HE IS FAMILIAR WITH MY PARTICULAR SITUATION. *TR

I WAS HEARING SOME NOISES FROM THE BACK RIGHT SIDE OF MY CAR ON MY 2009 ACURA TSX AND I TOOK IT INTO THE DEALER. IT TURNED OUT THAT MY REAR BRAKES WERE DONE TO THE METAL. MY CAR ONLY HAD 23,500 MILES ON IT AT 75% OF MY MILES ARE FREEWAY DRIVING. IT TURNS OUT THAT HONDA RECENTLY SETTLED A LAWSUIT WHERE THEY CHANGED THE DESIGN FOR THE BRAKES. *TR