2023 Acura Rdx

The infotainment system on this vehicle keeps failing when using Apple Carplay. The problem consistently happens when driving. The problem consists of the apple carplay going black screen and disconnecting entirely and then taking long to reconnect. This is a safety issue if you’re using the gps navigation from iOS while driving. The problem has been reported to the Acura Service dealer multiple times and they were able to reproduce it as well. They have said there is an interruption caused by satellite communications interfering with carplay while driving. They said currently no fix for this issue.

Highlight: The car was able to be started with a button press and driven away without any key inside the car. (Also, some side information that the car had it's annual check-up on the Saturday before this incident). Normally my wife keeps her purse in the house on the counter (along with the spare key in a drawer under that counter). Previously, if she forgot her purse (and car keys inside the purse), she would head out to the garage and attempt to start the car (she keeps it unlocked in the garage). In a normal situation, the car would beep at her that she didn't have the key and she would go into the house to grab her purse. On 7/31, after a frazzling day, she got a call from her doctor to come to their office for a checkup (40 minutes away). She forgot her purse again; however, this time, the car started without any warning. She took the complete drive to the doctor's office shut off the car and then realized she didn't have her purse. She even tried to turn the car back on to see if the key was in the car, it did not start. She called me, I checked her purse and spare key were both in the same location they were always in. I did remotely try to start the car to see if she could drive it back with me starting it, however, it wouldn't let her take it out of park. She continued with her doctor's appointment. Inconveniently, I grabbed her purse and took my car 40 minutes to drop off her keys and back. Luckily, she was at a doctor's office and in a safe space, however, this has the potential to be very inconvenient and unsafe for others.

My name is Jorge L Cremades, my mobile phone is 786-546-6956. Today, 7/17/2023, around 2:42 PM EST, as I was driving / backing up in my driveway, my 2023 RDX shattered it's rear glass. As I was backing up in my driveway and looking through the side and back mirrors, I heard a loud noise and when I looked back into my car I saw my rear glass was blown away like it exploded or something similar. I bought this vehicle on 5/15/2023.