2020 Acura Rdx

TL* THE CONTACT OWNS A 2020 ACURA RDX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED FOR AWHILE, THE BRAKES WOULD SQUEAK WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURE OCCURRED THE DAY AFTER THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE CONTACT DRIVING IN A WET ENVIRONMENT. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER DUE TO THE SOUNDS COMING FROM THE ROTORS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECORDED THE SQUEAKING SOUND AND PLAYED IT FOR THE DEALER TO HEAR. SINCE THE DEALER COULD NOT DUPLICATE THE NOISE, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CALLED AND DIRECTED THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS 780. *DT CURRENT STATUS CONSUMER STATED ROTORS AND BACK BRAKES WERE REPLACED, BUT NOISE STILL REMAINS. DEALER IS WORKING ON FIXING THE NOISE DUE TO SURFACE GLAZE.*JB

FROM THE DAY I TOOK DELIVERY OF MY 2020 RDX ADVANCE IN AUGUST, I'VE BEEN COMPLETELY CRAZY ABOUT IT. NOW, HOWEVER, I'M FEELING SAD AND DISILLUSIONED, BUT MORE IMPORTANTLY, I DON'T FEEL 100% SAFE DRIVING IT. RECENTLY, AFTER SPENDING A FEW WEEKS IN GEORGIA, WE WERE DRIVING BACK HOME TO NORTHERN VIRGINIA ON I-85N IN NORTH CAROLINA. IT WAS AND HAD BEEN RAINING STEADILY THE ENTIRE TRIP. THERE WAS MODERATE/HEAVY TRAFFIC MOVING AT SPEEDS BETWEEN 60-75/80 MPH. SOMEWHERE JUST SOUTH OF CHARLOTTE, THE CAR SUDDENLY STARTED SLOWING DOWN, EVEN THOUGH I WAS PRESSING THE ACCELERATOR! IT WAS BARELY MOVING IN THE MIDDLE OF TRAFFIC. THE CHECK ENGINE LIGHT WAS BLINKING AND THE ENGINE WAS RATTLING AND SPUTTERING. I IMMEDIATELY TURNED ON THE HAZARDS AND STARTED CROSSING THE TWO FAR RIGHT LANES TO GET OVER TO THE NARROW SHOULDER. TERRIFYING. FORTUNATELY, WE WERE ONLY ABOUT A 1/4 MILE FROM AN EXIT. WE SLOWLY MADE IT ON THE SHOULDER TO ONE OF GAS STATIONS THERE. AFTER CHECKING THE SUPPORT SECTION IN THE APP AND CALLING A TECH AT MY HOME DEALERSHIP, I SHUT THE CAR OFF AND LET IT SIT FOR ABOUT 15 MINUTES. IT STARTED AND WE WERE ABLE TO FINISH THE TRIP WITHOUT FURTHER INCIDENT. WE MADE IT HOME SAFELY, BUT THE REMAINING SIX HOURS OF THE TRIP WERE MENTALLY EXCRUCIATING. WE DROVE AS SLOWLY AS SAFELY POSSIBLE IN THE RIGHT LANE. I COULDN'T GET IT OUT OF MY HEAD THAT IT COULD HAPPEN AGAIN AT ANY MOMENT. AND, I CAN'T SAY IT HASN'T CROSSED MY MIND THAT I WON'T BE ABLE TO GET OVER THAT EXTENDED FEELING OF UNCERTAINTY WHILE DRIVING IT. AT LEAST, NOT FOR NOW. I TOOK IT TO THE DEALER ON 11/25/19. THEY SAID THEY COULD NOT DUPLICATE THE ISSUE, AND THAT THERE WERE NEITHER ERROR NOR FAULT CODES STORED. I HAD BEEN HOPING THEY WOULD GIVE ME SOME EXPLANATION AND REASSURANCE THAT EVERYTHING IS FINE. I WANTED TO FEEL 100% THAT THE CAR IS STILL SAFE TO DRIVE, BUT I'M NOT FEELING THAT NOW.

TL* THE CONTACT OWNS A 2020 ACURA RDX. WHILE THE CONTACT WAS PASSING A VEHICLE ACCELERATING AT 45 MPH, THE VEHICLE SUDDENLY LOST POWER AND THE CHECK ENGINE INDICATOR FLASHED. THE VEHICLE WENT INTO LIMP MODE AND SLOWED DOWN TO ONLY 10 MPH. WHEN THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE, IT OPERATED NORMALLY AND WAS ABLE TO BE DRIVEN HOME. THE SAME FAILURE OCCURRED RANDOMLY ON AN EARLIER MODEL VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT WITH ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 737-5200). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 3,400.