2011 Acura Mdx

The hazard warning switch on my 2011 Acura MDX Technology & Entertainment Package VIN [XXX] sticks. It is due to a manufacturing defect and not because of normal wear and tear. That is a safety concern because when it is pressed and sticks, such as when giving the right of way to an emergency vehicle, or in bad weather, it not possible to make it unstuck while driving, and requires a screwdriver to pry it back to unstuck position, and if that option is not available then the stuck hazard switch will drain the battery when the vehicle is shut down. Please refer to enclosed Acura ServiceNews Article B15070C. On 8/9/2025, for my service at Hendrick Acura, I requested this known safety issue be fixed. I demonstrated by pressing the hazard switch that got stuck and required a screwdriver to unstick it. But the dealer unreasonably wanted me to pay $99 diagnostic fee to troubleshoot an obvious issue and even when I showed them the Acura ServiceNews Article B15070C. So, I was forced to confirm the issue indirectly myself. On 8/11/2025, I ordered a replacement hazard switch part number 33510-STX-A02 from another Acura dealer Contemporary Cars, for $37.02, per enclosed, even though it was a waste of my money. I swapped out the hazard switch and as expected it still got stuck. I have enclosed two pictures of my DIY diagnostic. I then searched for replacement dashboard center panel online from the Acura dealers, but I am unable to find any available. I then contacted Acura Client Relations on 8/25/2025, and they opened a Case # [XXX]. Kevin from Acura Client Relations called and stated that B15070C does not apply to my VIN. But I disagree because B15070C states for 'Affected Vehicles' - "2010-13 MDX (All trim levels except base." Hence, I am contacting NHTSA to ask Acura to cover my VIN as a saftey recall, and either provide me a replacement center panel that does not have the same manufacturing defect, or ask Hendrick Acura to replace it free of cost. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION A

ON THE AFTERNOON OF MAY 11, 2011 I PUSHED THE BUTTON TO CLOSE MY CAR TRUNK HATCH AND MY 13 Y/O DAUGHTER RAN INTO A SHARP EDGE OF THE HATCH CUTTING HER FRONT RIGHT EYE LASH. THERE IS A MANUFACTURER-BUILT SHARP EDGE THAT CAUSED THE CUT. SHOULD THE EDGE HADN'T BEEN IN THAT LOCATION, SHE WOULDN'T HAVE CUT HER EYE LID. WE IMMEDIATELY TOOK MY DAUGHTER TO THE HOSPITAL EMERGENCY ROOM TO STOP THE BLEEDING AND RESEAL HER EYE LID.

THE REAR LIFT GATE WILL OPEN USING THE AUTOMATIC DOOR OPENER, BUT ONCE OPEN IT WILL NOT STAY OPEN. IN MY CASE, I OPENED THE REAR DOOR, BUT WHEN I WENT TO GET SOMETHING FROM THE BACK OF THE VEHICLE, THE DOOR CAME DOWN ON MY HEAD. NOT ONLY IS THIS DISAPPOINTING TO HAVE THIS ISSUE IN A CAR WITH LESS THAN 40,000 MILES, BUT IT IS ALSO VERY DANGEROUS.