2021 Acura Ilx

I am submitting this complaint regarding a 2021 Acura ILX (VIN: [XXX] ) that has been unreleasable for an extended period due to manufacturer inability to supply a required safety component. The vehicle was involved in an accident on July 6, 2025 and delivered to Caliber Collision in Corpus Christi, Texas. All accident-related repairs have been completed. However, the vehicle cannot be released because a required airbag and/or airbag module is unavailable. American Honda Motor Company, Inc. has advised that the safety component is unavailable to be sold and that no estimated time of availability exists. Due to the safety nature of the missing component, the repair facility has confirmed the vehicle cannot be legally or safely released. The delay is no longer accident-related and is solely due to manufacturer unavailability of a safety-critical, non-cosmetic part. I have requested interim solutions including buyback, rental assistance, or a dealership loaner, and no temporary or permanent solution has been provided. This complaint is submitted to document manufacturer inability to supply a required safety component resulting in extended loss of vehicle use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2021 Acura ILX. The contact stated while attempting to park the vehicle, the airbag deployed without impact which resulted in the contact crashing into a pole. The contact sustained a hurt knee and headaches that required medical treatment. The vehicle was towed to a local dealer where it was awaiting repairs. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 2,000.