2018 Acura Ilx

THE RECALL DATE WAS 12/18/2023. I CALLED TO HAVE MY VEHICLE REPAIRED BUT THEY ARE REFUSED BECAUSE THE PARTS ARE NOT AVAILABLE. I RAISED THE ISSUE THAT THE VEHICLE ENGINE DID NOT START A SEVERAL TIMES AND THE ENGINE LIGHT WAS ON BEFORE AND I FEEL UNSAFE FOR DRIVING THE VEHICLE. THE SERVICE REP NAMED "SEVRI" FROM HONDA OF MANHANSSAT ADVISED CONTINUE DRIVING THE VEHICLE AND IF I WANT TO BRING THE VEHICLE FOR A CHECK UP, I WILL BE RESPONSIBLE FOR $175 CHECK UP FEE.

Possibility of incorrect vin number. I first noticed this issue when I tried to schedule an appointment with an Acura dealership. I was asked to enter my Vin number for my vehicle and when I did so it showed a different higher level trim than what I have. After conducting some research and purchasing couple of reputable detailed VIN reports using the Vin number on my car I saw that the vin on my vehicle does not match the trim level of the vehicle I am driving. The vin number appears to match a 2018 Acura ILX with a technology package. I do not have a technology package. My car has a premium package. I have reported the issue to my state attorney general office. Given this issue, I am unsure of whether or not there are any open recalls on the actual vehicle I’m driving because I am unsure if the Vin number is correct. I am experiencing problems related to certain recalls on this year make & model vehicle. It would appear that there is a strong possibility that there is a recall on my vehicle, but the Vin number does not show that possibly due to an issue with a falsified Vin number that is attached to my vehicle. I am unsure how to proceed. An investigation is being conducted by my states attorney general’s office.

The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura ILX. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2018 Acura ILX. The contact's daughter was driving approximately 10 MPH and accelerating after stopping at a traffic sign when the vehicle was crashed by another vehicle. The contact's vehicle had the front bumper removed. There were no injuries and both vehicles were drivable. The contact's daughter had exited the vehicle and retrieved the front bumper. She got back into the driver's seat and attempted to strap the seat belt on, and found that the seat belt had become locked and would not deploy normally. The contact had taken the vehicle to a collision repair shop who advised that the seat belt was not available and the vehicle could not be released due to the failure of the driver's seat belt. The manufacturer had been informed of the failure. The vehicle had not been repaired. The failure mileage was approximately 25,000.

TL* THE CONTACT OWNS A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE SHOWED THAT THE FUEL TANK WAS FULL; HOWEVER, THE VEHICLE RAN OUT OF FUEL. THE VEHICLE WAS TAKEN TO CENTER ACURA (5230 VAN NUYS BLVD, SHERMAN OAKS, CA 91401, 818-528-1300) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 350. *TT CONSUMER STATED GAS TANK WAS REPLACED 2 TIMES AND IS FINE. *JB

TL* THE CONTACT OWNS A 2018 ACURA ILX. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE FUEL GAUGE FRACTURED. THE VEHICLE ERRONEOUSLY DISPLAYED THAT THE FUEL TANK WAS FULL. THE CONTACT STATED THAT THE VEHICLE WAS BOUGHT BRAND NEW ON OCTOBER 30, 2018. AFTERWARDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO THE LACK OF FUEL. THE CONTACT STATED THAT THE VEHICLE'S FUEL GAUGE LEVEL FLUCTUATED AND REMAINED INCONCLUSIVE THREE WEEKS FROM THE DATE THE VEHICLE WAS PURCHASED. CENTER ACURA (5230 VAN NUYS BLVD, SHERMAN OAKS, CALIFORNIA 91401, (818) 528-1300) WAS MADE AWARE OF THE FAILURE AND REALIGNED THE FUEL GAUGE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART TO REPAIR THE VEHICLE WAS ON BACKORDER AND WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE FAILURE MILEAGE WAS APPROXIMATELY 400.