2017 Acura Ilx

A)I stopped at the mailbox. I stopped at the top. Placed my car in park. Turned my car off. The car started rolling backwards. The car was in park and turned off. B)I do not know what failed or what happened. Yes, the my vehicle is available for inspection. I incurred road rash and injuries related to this incident. I’m in pain. C)This situation could have gone terribly wrong there were cars around and I live in a residential community so kids could have been out playing and could have gotten hurt. D)It is going today. E)It is going today. No there was no warning signs or anything that alerted me that my vehicle was in the state of distress. It just rolled back.

My 2017 Acura ILX makes a loud clunk, and shifts extremely hard when coming or coasting to a stop. 1-2 gear seems to be the only time this issue arises. This issues creates startling reaction from the driver due to the loud clunk and force of the shift in gears, as well as loss of confidence in the vehicles ability to safely come stop without issues. Reproducing the issue is difficult because the issue usually occurs in traffic in 1-2 gears and test driving it around the block is not sufficient enough to experience hard shift/clunk. I was told it may be the rear differential bushing. Once they checked that, they were able to rule out the possible bushing issue. There are no codes being shown, and no other issues present before or clunk/jamming of the gears. This issue began 4-5 months after purchasing the vehicle from A Honda/Acura Dealer Washington in Dec 2020

TL* THE CONTACT OWNS A 2017 ACURA ILX. THE CONTACT STATED WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO MISFIRE AND FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO FLUSHED THE FUEL INJECTORS. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO FISHER ACURA LOCATED AT 6025 ARAPAHOE RD, BOULDER, CO 80303, (303) 245-6418, AND WAS DIAGNOSED WITH NEEDING TO FLUSH THE FUEL SYSTEM. THE CONTACT STATED SHE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V052000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

TL* THE CONTACT OWNS A 2017 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V424000 (POWER TRAIN). AFTER CONTACTING COURTESY ACURA (3701 NICHOLASVILLE RD, LEXINGTON, KY) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT PLANNED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE WAS IN MOTION AND STOPPED ON THE HIGHWAY ACCESS RODE. THE TRANSMISSION/POWER TRAIN AND GEARS WERE STRIPPED AND UNABLE TO MOVE THE CAR. THE RIGHT AXLE WAS STRIPPED. THE LEFT BACK TIRE WAS A DEFECT AND TIRE SPLIT. I HAVE TO PAY FOR A TIRE WITHIN 15K MILES AND THE POWER TRAIN, GEAR, TRANSMISSION AND RIGHT AXLE WENT OUT LESS THAN 8 MONTHS OF OWNING THE CAR. AMERICAN HONDA CO AND VANGERGRIFF ACURA FAIL TO REPLACEMENT THE CAR OR BUY ME OUT THE CONTRACT. THE DEFECTS WERE KNOWN BY AMERICAN HONDA CO. AND VANGERGRIFF HONDA IN ARLINGTON, TX. THERE ARE BEEN SEVERAL INCIDENTS KNOWN AND THEY STILL SOLD THE CAR TO ME WITH ACKNOWLEDGING THAT THIS A PROBLEM WITH NURMEROUS VEHICLES THEY SOLD AND ARE SELLING. THE HONDA MOTOR CO. AND NCDS FAILED TO SEND EXPERIENCED PERSONNEL WITH MECHANIC BACKGROUNDS TO ADDRESS THE MATTER AND DENIED MY CLAIM.

WHEN COMING TO A STOP AT A RED LIGHT, THE CAR CONTINUED TO ROLL FORWARD. AT THIS TIME, I STEPPED ON THE BRAKE WITH ADDED PRESSURE BUT THE CAR CONTINUED TO ROLL. THEN I SHIFTED THE CAR INTO PARK BUT THAT DID NOT STOP THE VEHICLE AND IT ROLLED INTO A TRUCK IN FRONT AT LESS THAN 5 MPH. THE DEALERSHIP STATES THEY CANNOT DUPLICATE THE INCIDENT AND FOUND NO ERRORS WHILE CONDUCTING THEIR INSPECTIONS.

CAR JERKS, SLIPS AND HESITATES WHEN SHIFTING FROM REVERSE TO DRIVE AND WHEN DRIVING AT LOW SPEEDS. ALREADY TAKEN TO DEALER TO LOOK AT, WAS TOLD IT'S BECAUSE CAR WAS IN "BREAK-IN" PERIOD, HOWEVER NOW THAT IT HAS 1K MILES, ISSUES ARE STILL OCCURRING. I'VE SEEN REPORTS OF THE TLX WITH SIMILAR ISSUES AND SAME 8 SPEED TRANSMISSION WHERE ACURA HAD A SOFTWARE UPDATE FOR A FIX. WHEN I MENTIONED THIS TO THE DEALER, THEY ACTED AS IF THEY NEVER HEARD OF THIS ISSUE. *TR