Counts are not failure probabilities and are not adjusted for sales, age, mileage exposure or reporting. One report may name several categories. Comparison method and limitations.
I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE. I SPOKE WITH AN AARON SEVERA…
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I COULD HAVE DIED. FOR 7 MONTHS MY 2014 ZERO SR HAS BEEN WAITING ON ZERO SERVICE. I WAS ORIGINALLY TOLD A NEW BATTERY WAS NEEDED. MOTORCYCLE WOULD NOT ACCELERATE PAST 50-55MPH AND RANGE HAD FALLEN FROM 70-90 MILES TO LESS THEN 20 MILES. ZERO MADE EXCUSES FOR MONTHS WHY THEY COULDN'T PROPERLY SERVICE. I SPOKE WITH AN AARON SEVERAL TIMES, ALSO ZACK. ZERO THEN REPLACED THE CONTROLLER CLAIMING IT WAS DEFECTIVE AND THERE WERE NO PROBLEMS WITH THE BATTERY. I FINALLY RECEIVED THE SR BACK AND IN HEAVY TRAFFIC, THE MOTORCYCLE DROPPED FROM A FULL CHARGE TO 18% IN ONLY 16 MILES AND THEN COMPLETELY SHUT OFF WITHOUT ANY WARNING WHILE GOING ABOUT 40 MPH. IT WOULD NOT GO FASTER THEN 40MPH. I MANAGED TO MOVE BETWEEN 2 CARS TO THE SHOULDER, BUT I SMASHED MY LEG ON THE RAILING IN THE PROCESS. SR TURNED BACK ON A FEW SECONDS LATER AND I MADE IT A MILE TO THE EXIT BEFORE IT TURNED OFF AGAIN AS I WAS CROSSING THE ROAD.
Zero Motorcycles, Inc. (Zero) is recalling certain model year 2014 Zero SR motorcycles manufactured December 30, 2013, through February 20, 2014, 2014 Zero S motorcycles manufactured December 26, 2013, through February 18, 2014, Zero DS motorcycles manufactured January 24, 2013, through February 4, 2014, and 2014 Zero FX motorcycles manufactured January 14, 2014, through January 27, 2014. Due to a possible manufacturing defect, the motor rotor may contact the stator while riding.
Consequence & remedy
Consequence: If the rotor contacts the stator, the motor could seize, locking up the rear wheel which could increase the risk of a crash.
Remedy: Zero will notify owners, and dealers will test the motor and if it fails testing, replace it, free of charge. The recall began in April 11, 2014. Owners may contact Zero at 1-888-786-9316 (1-888-RUN-ZERO).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Defect investigations
0
No exact-year investigations in this snapshot.
An investigation is not a finding of a defect, and closure does not prove a vehicle is problem-free.
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