2008 Zap Xebra

THIS INFO MAY BE GOING TO THE WRONG PLACE, BUT AFTER READING SOME OF THE COMPLAINTS ON THE '08 ZEBRA, I JUST NOW FOUND OUT THAT THERE ARE RECALLS THAT I HAVE NOT BEEN INFORMED OF. "NOT ONE". I ALSO AM INFORMED THAT THE COMPANY HAS OFFERED A BUY BACK ON THE VEHICLE. AS THE ONE OWNER THAT BOUGHT THE VEHICLE NEW, SHOULD I HAVE NOT RECEIVED ANY INFORMATION ABOUT RECALLS, OR BUY BACKS, AND WHAT ACTION MAY BE TAKEN BY YOUR DEPT., OR WHAT SHOULD I DO? THANKS. *TR

WE RECEIVED NOTIFICATION OF THE VEHICLE BUY BACK PROGRAM WHICH WAS ORDERED BY THE NHTSA TO BUY BACK THE VEHICLE FOR $3100 ON AUG. 4, 2013. WE RETURNED THE REQUIRED CLAIM FORM AND REQUESTED DOCUMENTATION ON AUGUST 5, 2013. ZAP PERSONNEL SIGNED FOR THE CLAIM FORM ON SEPT 12, 2013 AND NOTIFIED US THAT WE WERE ELIGIBLE FOR THE REFUND AND IT WOULD BE PROCESSED IN 30 DAYS FROM SEPT 12, 2013 OR DECEMBER 31, 2013 WHICHEVER WAS LATER. ON JANUARY 6, 2014 WHEN WE HAD NOT HEARD OR RECEIVED ANY REFUND , WE CALLED ZAP'S OFFICE IN CA AND WERE INSTRUCTED TO SEND AN E-MAIL REGARDING THE REFUND. ON JANUARY 7, 2014 THEY RESPONDED THAT THEY WERE STILL WORKING ON THE REFUND AND WE WOULD HEAR SOMETHING FROM THEM SOON. TODAY 2/3/14 WE AGAIN CALLED ZAP'S OFFICE AND AGAIN WERE TOLD TO SEND A E-MAIL. I THEN CALLED YOUR 888-327-4236 NUMBER TO FIND OUT WHAT TO DO. I WAS TOLD THAT ZAP WAS OUT OF BUSINESS,(NOT TRUE AS SOMEONE ANSWERED ZAP'S TELEPHONE,) AND THAT IT WAS A FEDERAL TRADE COMMISSION ISSUE. PLEASE ADVISE WHAT CAN NOW BE DONE. THANK YOU FOR YOUR CONSIDERATION. *TR

YOUR RECALL OF MY VEHICLE CAUSED MY INSURANCE AND REGISTRATION TO BE CANCELED ON OCTOBER 1ST, 2013. AFTER MY ZAP FAITHFULLY TRANSPORTED ME TO AND FROM WORK FOR 6 YEARS NHTSA HAS RENDERED MY ZERO EMISSIONS VEHICLE USELESS. IT IS ILLEGAL FOR ME TO KEEP AN UNREGISTERED VEHICLE ON MY PROPERTY IN TOPEKA, KS. NOT ONLY AM I PREVENTED FROM DRIVING MY CAR I'M NOW PAYING STORAGE CHARGES. IS NHTSA DOING ANYTHING TO COMPLETE THE PROCESS THEY STARTED? *TR

I AM THE OWNER OF A 2008 ZAP XEBRA. ZAP HAD AGREED TO BUY BACK ALL 2008 VEHICLES BY DECEMBER 31ST 2013 BECAUSE OF A LONG UNFIXED SERIES OF RECALLS. IT IS NOW FEBRUARY 2ND AND I NOR ANY OF THE OTHER 2008 XEBRA OWNERS HAVE HEARD BACK FROM ZAP REGARDING THIS THIS BUY BACK. BECAUSE OF THE RECALL I HAVEN'T BEEN UNABLE TO FIND AN INSURANCE COMPANY THAT WILL PROVIDE INSURANCE FOR MY 2008 XEBRA. IN THE MEANTIME I AM LEFT WITH A CAR SITTING IN MY DRIVEWAY THAT I CAN NO LONGER DRIVE. ANY ACTION THAT THE NHTSA CAN PROVIDE TO GET ZAP TO RESOLVE THIS MATTER WOULD BE MUCH APPRECIATED. *TR

THE 2008 ZAP RECALL WAS NOT HONORED BY THE ZAP-JONWAY COMPANY. IT WAS TO BE PICKED UP BY 12/31/2013. THAT DID NOT HAPPEN. I WAS TOLD VIA THE ZAP GROUP ON YAHOO GROUPS THAT A PERSON IN THE GROUP WAS TOLD THE RECALL PERIOD HAD BEEN EXTENDED TO 01/30/2014. MY ZAP WAS NOT PICKED UP. PLEASE NOTIFY THE COMPANY OF ANY ENFORCEMENT ACTIVITY THEY ARE LIABLE FOR BY NOT HONORING THEIR RECALL AGREEMENT. I HAVE ENJOYED MY LITTLE ELECTRIC TRUCK, USING IT FOR DELIVERY OF NURSERY PRODUCTS TO SHIPPING OUTLETS IN OUR SMALL TOWN OF 2000 IN AN ECONOMICALLY DEPRESSED AREA. IT HAS NEVER GIVEN ME A PROBLEM. STOPPING DISTANCE HAS NEVER BEEN AN ISSUE SINCE I DRIVE CAREFULLY. I AM DISAPPOINTED THIS MODEL WAS CHOSEN FOR THE RECALL AND I WILL NOT BE ABLE TO INSURE IT IN THE FUTURE. I WAS HOPING TO GET THE $3100 AS PROMISED IN THE RECALL EVEN THOUGH I WILL LOSE MORE THAN $10,000 FROM THE ORIGINAL PURCHASE PRICE. *TR

DRIVING SLOWLY DOWN HILL, I SWERVED, BRAKE AND THE VEHICLE TIPPED OVER. I UNDERSTAND THERE IS A RECALL AND THAT ZAP IS SUPPOSED TO RECLAIM THIS RECALLED VEHICLE. AFTER RETURNING THE PAPERWORK AND RECEIVING NOTICE BACK THAT SOMEONE WOULD BE CONTACTING ME TO COLLECT THE VEHICLE, I'VE HEARD NOTHING MORE. ZAP HAS NOT RETURNED EMAILS AND THE COMPANY PHONE LINE LEADS ONLY TO A VOICE MAIL BOX THAT IS FULL. *TR

THIS VEHICLE WAS PART OF A FORCED RECALL BY NHTSA. ZAP WAS SUPPOSED TO BUY BACK THESE VEHICLES AND HAUL THEM OFF TO BE DESTROYED BY DECEMBER 31, 2013. THIS HAS NOT HAPPENED. THE LAST COMMUNICATION FROM ZAP THAT I RECEIVED WAS A LETTER DATED OCTOBER 11, 2013, WHERE THEY INFORMED ME THAT MY REFUND REQUEST FORM HAD BEEN RECEIVED AND APPROVED. ZAP HAS NOT RESPONDED TO ANY PHONE CALLS OR EMAILS SENT TO THEM. BECAUSE OF THIS RECALL, I CAN NO LONGER INSURE OR REGISTER THIS VEHICLE, SO IT IS COMPLETELY WORTHLESS. I KNOW I AM NOT ALONE IN THIS SITUATION. IT APPEARS THAT ZAP HAS NOT FULFILLED THEIR OBLIGATION TO ANY OF THE 2008 XEBRA OWNERS. I HOPE THAT THE NHTSA WILL INTERVENE IN THIS CASE AND FORCE ZAP TO RESOLVE THIS SITUATION. *TR