RECEIVED NOTICE ~ OCT 8, '12 FROM ZAP RE: VEHICLE'S FAILURE TO MEET BRAKE SYSTEM & STOPPING DISTANCE REQUIREMENTS. IT SAID A REMEDY WOULD BE IN PLACE ~ DEC 31, '12, BUT I RECEIVED NO FURTHER NOTIFICATION. I LEFT 6 VOICE MESSAGES FOR ZAP JAN 31 TO FEB 14, '13: NO ONE CALLED BACK. FEB 20, '13, I GOT AN EMAIL FROM [XXX] STATING IT …
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RECEIVED NOTICE ~ OCT 8, '12 FROM ZAP RE: VEHICLE'S FAILURE TO MEET BRAKE SYSTEM & STOPPING DISTANCE REQUIREMENTS. IT SAID A REMEDY WOULD BE IN PLACE ~ DEC 31, '12, BUT I RECEIVED NO FURTHER NOTIFICATION. I LEFT 6 VOICE MESSAGES FOR ZAP JAN 31 TO FEB 14, '13: NO ONE CALLED BACK. FEB 20, '13, I GOT AN EMAIL FROM [XXX] STATING IT WOULD TAKE 30+ DAYS TO COMPLETE TESTING & SUBMIT A REMEDY TO DOT, AFTER WHICH THEY WOULD PERFORM A REMEDY TO MY VEHICLE. MARCH 26, '13, I SENT ANOTHER EMAIL TO [XXX] REQUESTING STATUS & TIMEFRAME OF REMEDY: NO RESPONSE. MARCH 29, '13 I SENT ANOTHER EMAIL BECAUSE I GOT MY VEHICLE REGISTRATION RENEWAL NOTICE & DIDN'T WANT TO PAY IF I CAN'T DRIVE THE CAR, OR IF IT IS GOING TO BE TAKEN AWAY & DESTROYED.* HIS RESPONSE: YOU SHOULD BE ABLE TO REGISTER AND DRIVE YOUR CAR. OUR VEHICLE IS IN TESTING NOW. IF YOU ARE HAVING PROBLEMS WITH YOUR CAR, CALL OUR TECHNICIANS AT 707-577-7362' MY REPLY: YOU ARE SAYING I CAN DRIVE THE CAR? THE LETTER WE RECEIVED RECOMMENDED NOT DRIVING IT BECAUSE IT DOES NOT MEET STOPPING DISTANCE SAFETY REQUIREMENTS AND BECAUSE OF BRAKE SYSTEM ISSUES' NO RESPONSE SINCE THEN. I DON'T WANT TO LET THE REGISTRATION OR INSURANCE LAPSE IF THERE'S A CHANCE OF A REMEDY & THE VEHICLE CAN BE CLEARED TO BE DRIVEN SAFELY. I LIKE MY ZAP & WANT TO DRIVE IT. I'M UPSET THAT [XXX] TOLD ME I CAN DRIVE AN UNSAFE VEHICLE & HOPE YOU ARE DOING EVERYTHING POSSIBLE TO MAKE ZAP RESOLVE ASAP. WHEN IT'S RESOLVED, I'D LIKE TO RECEIVE OFFICIAL NOTICE FROM NHTSA AND FROM ZAP. *I READ AN ONLINE ARTICLE (LINK **) REGARDING NHTSA'S ORDER REQUIRING ZAP JONWAY TO BUY BACK THE 2008 ZAP XEBRA VEHICLES, DESTROY THEM & PAY OWNERS $3,100 (INSUFFICIENT). I CAN'T FIND ANY REFERENCE TO THIS ON THE NHTSA SITE. IS THERE AN UPDATE FOR THIS? ** HTTP://WWW.PRESSDEMOCRAT.COM/ARTICLE/20130222/BUSINESS/130229813?TEMPLATE=PRINTART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10510845
9,500 miles · Apr 8, 2013
Service Brakes
IN OCTOBER OF 2012 I RECEIVED A NOTICE FROM ZAP ABOUT THE RECALLS DUE TO THE BRAKES ON THIS VEHICLE. THAT WAS THE FIRST AND ONLY NOTICE THAT I HAVE EVER RECEIVED EVEN THOUGH I HAVE OWNED THE VEHICLE SINCE 2008. THE NOTICE SAID THAT ZAP WOULD COMMUNICATE AGAIN BY DECEMBER 31, 2012. I HAVE YET TO HEAR FROM ZAP. SINCE JANUARY 1…
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IN OCTOBER OF 2012 I RECEIVED A NOTICE FROM ZAP ABOUT THE RECALLS DUE TO THE BRAKES ON THIS VEHICLE. THAT WAS THE FIRST AND ONLY NOTICE THAT I HAVE EVER RECEIVED EVEN THOUGH I HAVE OWNED THE VEHICLE SINCE 2008. THE NOTICE SAID THAT ZAP WOULD COMMUNICATE AGAIN BY DECEMBER 31, 2012. I HAVE YET TO HEAR FROM ZAP. SINCE JANUARY 1, 2013 I HAVE TRIED TO CONTACT ZAP AND HAD NO RESPONSE. I AM SURE THAT THERE ARE NOT MANY OF THESE VEHICLES OUT THERE TO GENERATE MANY COMPLAINTS BUT SURELY THE COMPLETE LACK OF ACTION FROM ZAP SHOULD GENERATE SOME SORT OF INTEREST. THIS SHOULD BE A CONCERN ESPECIALLY AS ZAP AND PARTNER COMPANIES DEVELOP ADDITIONAL VEHICLES FOR THE MARKET. *TR
NHTSA ODI #10507525
Mileage unknown · Oct 23, 2012
Service Brakes
I HAVE BEEN SENT A RECALL NOTICE AND HAVE TRIED TO CONTACT EVERYONE WHO HAS AN EXTENSION. I HAVE SPOKEN TO A MIKE RINGSTAND ONLY TO BE DISCONNECTED. THEN WHEN I CALLED BACK HE DID NOT ANSWER. I HAVE ALSO TRIED TO EMAIL HIM BUT TO NO AVAIL. THE CAR HAS BEEN A PROBLEM FROM THE TIME OF PURCHASE. I WOULD LIKE RESTITUTION. PLEA…
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I HAVE BEEN SENT A RECALL NOTICE AND HAVE TRIED TO CONTACT EVERYONE WHO HAS AN EXTENSION. I HAVE SPOKEN TO A MIKE RINGSTAND ONLY TO BE DISCONNECTED. THEN WHEN I CALLED BACK HE DID NOT ANSWER. I HAVE ALSO TRIED TO EMAIL HIM BUT TO NO AVAIL. THE CAR HAS BEEN A PROBLEM FROM THE TIME OF PURCHASE. I WOULD LIKE RESTITUTION. PLEASE ADVISE. *TR
QingQi Group Motorcycle Co. Ltd., through its designated agent ZAP, is recalling all model year 2008 ZAP Xebra motorcycles manufactured from January 1, 2008, through December 31, 2008. These motorcycles do not conform to the requirements of Federal Motor Vehicle Safety Standard No. 122, "Motorcycle Brake Systems." The motorcycles were produced without a separate brake fluid reservoir for each brake circuit, with each reservoir filler opening having its own cover, seal, and cover retention device.
Consequence & remedy
Consequence: Without a separate reservoir for each brake, having its own cover, seal, and cover retention device, fluid for one brake circuit may move to the other. If this happens, both reservoirs could lose fluid as a result of a fluid leak in one brake circuit and compromise the stopping ability of the braking system, increasing the risk of a crash.
Remedy: ZAP will notify owners and ZAP will install or send each owner a remedy kit to bring the vehicles into compliance. ZAP has not provided a notification schedule. Owners may contact ZAP Customer Service at 1-800-251-4555.
QINGQI GROUP MOTORCYCLE CO, LTD, THROUGH ITS DESIGNATED AGENT, ZAP USA, IS RECALLING CERTAIN MODEL YEAR 2008 ZAP XEBRA ALL ELECTRIC MOTORCYCLES MANUFACTURED FROM JANUARY 1, 2008, THROUGH DECEMBER 31, 2008. THESE VEHICLES FAIL TO CONFORM TO THE BRAKING DISTANCE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 122, "MOTORCYCLE BRAKE SYSTEMS."
Consequence & remedy
Consequence: THESE VEHICLES TAKE LONGER DISTANCES TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.
Remedy: ZAP, THE DESIGNATED AGENT OF QINGQI GROUP MOTORCYCLE CO, LTD, WILL NOTIFY OWNERS, AND ZAP DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2012. OWNERS MAY CONTACT ZAP AT 1-707-525-8658.
QINGQI IS RECALLING 738 MY 2008 ZAP XEBRA MOTORCYCLES MANUFACTURED BETWEEN JANUARY AND DECEMBER 2008. THESE MOTORCYCLES DO NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 122, "MOTORCYCLE BRAKE SYSTEMS." THEY DO NOT HAVE A SEPARATE BRAKE FLUID RESERVOIR FOR THE FRONT AND REAR BRAKES.
Consequence & remedy
Consequence: WITHOUT A SEPARATE RESERVOIR FOR EACH BRAKE, HAVING ITS OWN COVER, SEAL, AND COVER RETENTION DEVICE, FLUID FOR ONE BRAKE CIRCUIT MAY MOVE TO THE OTHER. IF THIS HAPPENS, BOTH RESERVOIRS COULD LOOSE FLUID AS A RESULT OF A FLUID LEAK IN ONE BRAKE CIRCUIT AND COMPROMISE THE STOPPING ABILITY OF BOTH BRAKES.
Remedy: ZAP WILL NOTIFY OWNERS AND REPAIR OR REPLACE THE MASTER CYLINDER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 29, 2010. OWNERS MAY CONTACT ZAP TOLL-FREE AT 1-800-251-4555.
QINGQI IS RECALLING 738 MY 2008 ZAP XEBRA MOTORCYCLES MANUFACTURED BETWEEN JANUARY AND DECEMBER 2008. THESE MOTORCYCLES DO NOT CONFORM TO THE STOPPING DISTANCE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 122, "MOTORCYCLE BRAKE SYSTEMS."
Consequence & remedy
Consequence: THESE MOTORCYCLES REQUIRE LONGER DISTANCES TO STOP THAN THE STANDARD ALLOWS. EXTENDED STOPPING DISTANCES MAY RESULT IN A VEHICLE CRASH.
Remedy: QINGQI WILL NOTIFY OWNERS AND ZAP DEALERS WILL INSPECT AND REPLACE THE BRAKE ROTORS, PADS, MASTER CYLINDERS, AND FRONT TIRE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 21, 2009. OWNERS MAY CONTACT ZAP TOLL-FREE AT 1-800-251-4555.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2008 Zap Xebra Problems, Complaints & Recalls | Skip That Year
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