TL*THE CONTACT OWNS A 2001 YAMAHA ROAD STAR MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V309000 (POWER TRAIN:MANUAL TRANSMISSION). THE DEALER WILL NOT PERFORM THE RECALL REPAIR AFTER MULTIPLE CALLS AND PROMISES. THE CONTACT MUST CALL THE DEALER SO THEY CAN ORDER THE PARTS FOR THE REPAIR. H…
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TL*THE CONTACT OWNS A 2001 YAMAHA ROAD STAR MOTORCYCLE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V309000 (POWER TRAIN:MANUAL TRANSMISSION). THE DEALER WILL NOT PERFORM THE RECALL REPAIR AFTER MULTIPLE CALLS AND PROMISES. THE CONTACT MUST CALL THE DEALER SO THEY CAN ORDER THE PARTS FOR THE REPAIR. HE HAS BEEN CALLING THEM FOR EIGHT MONTHS WITHOUT ANY RESOLUTION. HE CALLED YAMAHA CUSTOMER RELATIONS FOR A REMEDY AND WAS INFORMED THAT THEY WOULD CALL THE DEALER SO THEY COULD PERFORM THE REPAIR; HOWEVER, HE HAS NOT RECEIVED A RESPONSE TO RESOLVE THIS MATTER. THE FAILURE MILEAGE WAS 5,000.
NHTSA ODI #10265496
Mileage unknown · Oct 4, 2004
Power Train
MANUAL TRANSMISSION AND REAR WHEEL LOCKED WHILE DRIVING AT 35 MPH. WHEN THIS OCCURRED CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE MOTORCYCLE ,AND COASTED IT TO A COMPLETE STOP WITHOUT THE MOTORCYCLE TIPPING OVER. THIS OCCURRED DUE TO THE DEFECT DESCRIBED IN THE REAR WHEEL LOCK RECALL 03V309000. BUT THIS VEHICLE WAS NOT INCLU…
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MANUAL TRANSMISSION AND REAR WHEEL LOCKED WHILE DRIVING AT 35 MPH. WHEN THIS OCCURRED CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE MOTORCYCLE ,AND COASTED IT TO A COMPLETE STOP WITHOUT THE MOTORCYCLE TIPPING OVER. THIS OCCURRED DUE TO THE DEFECT DESCRIBED IN THE REAR WHEEL LOCK RECALL 03V309000. BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
NHTSA ODI #10094938
13,000 miles · Jun 4, 2004
Power Train
CONSUMER RECEIVED NHTSA RECALL 03V 309 000 CONCERNING TRANSMISSION FAILURE IN JANUARY, 2004. LATER, CONSUMER CONTACTED THE DEALER, WHO STATED PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE, AND WILL NOT BE AVAILABLE UNTIL MID APRIL, AT THE EARLIEST.*AK THE MOTORCYCLE WAS FINALLY REPAIRED THREE MONTHS AFTER THE RECALL…
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CONSUMER RECEIVED NHTSA RECALL 03V 309 000 CONCERNING TRANSMISSION FAILURE IN JANUARY, 2004. LATER, CONSUMER CONTACTED THE DEALER, WHO STATED PARTS NEEDED TO REPAIR THE MOTORCYCLE WERE NOT AVAILABLE, AND WILL NOT BE AVAILABLE UNTIL MID APRIL, AT THE EARLIEST.*AK THE MOTORCYCLE WAS FINALLY REPAIRED THREE MONTHS AFTER THE RECALL WAS INITIATED. THE MOTORCYCLE WAS PICKED UP APRIL 3, 2004. *NM
NHTSA ODI #10065025
3,300 miles · May 11, 2004
Power Train
ON JANUARY 14 2003 CONSUMER RECEIVED A RECALL LETTER REGARDING TRANSMISSION. DEALERSHIP DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. DEALER WAS CONTACTED, AND DEALER INDICATED THAT THE CONSUMER SHOULD WAIT A LITTLE LONGER. *AK *NM
NHTSA ODI #10063169
Mileage unknown · Apr 30, 2004
Power Train
NHTSA RECALL 03V309000. THE DRIVER CONTACTED THE DEALER ON JANUARY 09, 2004. THE MECHANIC INFORMED THE CONSUMER THAT THE PARTS WERE NOT AVAILABLE. THE MECHANIC COULDN'T INFORM THE CONSUMER WHEN THE PARTS WOULD BE AVAILABLE. *LA
NHTSA ODI #10071954
Mileage unknown · Apr 20, 2004
Power Train
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE ON JANUARY 28,2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THAT PARTS WOULD BE AVAILABLE IN FEBRUARY. CONSUMER CONTACTED THE DEALER IN FEBRUARY, AND THE DEALER INFORMED THE CONSUMER THE PARTS WILL NOT BE AVAILABLE UNTIL THE END OF APRI…
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CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE ON JANUARY 28,2004. CONSUMER CONTACTED THE DEALER, WHO INFORMED THE CONSUMER THAT PARTS WOULD BE AVAILABLE IN FEBRUARY. CONSUMER CONTACTED THE DEALER IN FEBRUARY, AND THE DEALER INFORMED THE CONSUMER THE PARTS WILL NOT BE AVAILABLE UNTIL THE END OF APRIL. *AK *NM
NHTSA ODI #10063146
Mileage unknown · Apr 15, 2004
Power Train
DISSATISFIED WITH THE RECALL SERVICE OF ROAD STAR MOTORCYCLE. *PH THIS IS BECAUSE THAT THE PARTS TO REPAIR TRANSMISSION ON MOTORCYCLE WEREN'T AVAILABLE. *LA
NHTSA ODI #10067450
Mileage unknown · Apr 15, 2004
Power Train
COMPLAINT AGAINST YAMAHA MOTOR CORPORATION FOR NOT REMEDYING THE PROBLEM IN A TIMELY MANNER. *PH *LA
NHTSA ODI #10067440
Mileage unknown · Apr 3, 2004
Power Train
YAMAHA ISSUED A RECALL OF MY MOTOR VEHICLE ( A 2001 ROAD STAR) FOR TRANSMISSION PROBLEMS. I RECEIVED A RECALL NOTICE DATED JANUARY 9, 2004 INSTRUCTING ME NOT TO USE THE MOTOR VEHICLE. YAMAHA WILL NOT SUPPLY MY DEALER WITH THE PARTS TO FIX THE PROBLEM. I HAVE WRITTEN YAMAHA ON MARCH 7, 2004 AND MARCH 16, 2004. IT IS APRIL 3, …
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YAMAHA ISSUED A RECALL OF MY MOTOR VEHICLE ( A 2001 ROAD STAR) FOR TRANSMISSION PROBLEMS. I RECEIVED A RECALL NOTICE DATED JANUARY 9, 2004 INSTRUCTING ME NOT TO USE THE MOTOR VEHICLE. YAMAHA WILL NOT SUPPLY MY DEALER WITH THE PARTS TO FIX THE PROBLEM. I HAVE WRITTEN YAMAHA ON MARCH 7, 2004 AND MARCH 16, 2004. IT IS APRIL 3, 2004 AND I HAVE NOT RECEIVED A SATISFACTORY RESPONSE. MY DEALER INFORMS ME THAT HE THINKS HE MAY GET PARTS TO FIX MY VEHICLE IN TWO MONTHS. *NM
NHTSA ODI #10064474
6,030 miles · Apr 1, 2004
Power Train
CONSUMER RECEIVED NHTSA RECALL 03V309000 CONCERNING TRANSMISSION FAILURE IN JANUARY 2004. CONSUMER CONTACTED THE DEALER, WHO SAID PARTS NEEDED TO REPAIR THE MOTORCYCLE WILL NOT BE AVAILABLE UNTIL THE END OF APRIL, IF NOT SOONER. *AK
ON CERTAIN MOTORCYCLES, CERTAIN TRANSMISSION COMPONENTS MAY NOT MEET YAMAHA QUALITY-CONTROL STANDARDS, WHICH COULD ALLOW ABNORMAL WEAR THAT EVENTUALLY RESULTS IN A BROKEN RETAINING CIRCLIP.
Consequence & remedy
Consequence: IF THE CIRCLIP BREAKS, THE TRANSMISSION COULD LOCK UP, WHICH WOULD ALSO CAUSE THE REAR WHEEL TO LOCK UP. THIS COULD RESULT IN LOSS OF CONTROL AND A CRASH WITH INJURY OR DEATH.
Remedy: DEALERS WILL REPLACE CERTAIN TRANSMISSION COMPONENTS WITH NEW ONES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 30, 2006. OWNERS MAY CONTACT YAMAHA AT 1-800-88-YAMAHA OR VISIT THEIR WEBSITE AT WWW.YAMAHA-MOTOR.COM.
IN THE TRANSMISSION ON CERTAIN MOTORCYCLES, THE SECOND/THIRD PINION GEAR MAY BE INCORRECTLY MACHINED WHICH COULD CAUSE ABNORMAL WEAR THAT EVENTUALLY RESULTS IN A BROKEN RETAINER CIRCLIP.
Consequence & remedy
Consequence: IF THE CIRCLIP BREAKS, THE TRANSMISSION COULD LOCK UP, WHICH WOULD ALSO CAUSE THE REAR WHEEL TO LOCK UP. THIS COULD RESULT IN LOSS OF CONTROL AND A CRASH, POSSIBLY RESULTING IN SERIOUS INJURY OR DEATH.
Remedy: YAMAHA WILL REPLACE THE TRANSMISSION GEARS AND SHAFTS WITH NEW ONES. OWNER NOTIFICATION BEGAN ON SEPTEMBER 9, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT YAMAHA AT 1-800-88-YAMAHA OR VISIT THEIR WEBSITE AT WWW.YAMAHA-MOTOR.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE03038 · Unintended Rear Wheel Lockup
Opened Aug 11, 2003 · Closed Nov 6, 2003
Status: closed (inferred from source dates) · Power Train:manual Transmission
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
Additional source detail variants (2)
Power Train:manual Transmission
SUMMARY: ON AUGUST 22, 2003 YAMAHA NOTIFIED THE AGENCY THAT IT WAS RECALLING CERTAIN MODEL YEAR2001 XV1600 ?ROAD STAR? MODEL MOTORCYCLES TO ADDRESS TRANSMISSION FAILURE IN THOSE VEHICLES.ACCORDING TO THE COMPANY, THE TRANSMISSION WOULD FAIL DUE TO EXCESSIVE BUSHING WEAR ON THE 4TH PINION GEAR.BASED ON ITS ANALYSIS OF FAILED TRANSMISSIONS FROM THE FIELD, THE COMPANY FOUND ?UNEVEN CONTACT BETWEEN THE ENGAGEMENT DOGS ON THE 2ND/3RD PINION GEAR.WHEN IN 4TH GEAR, THESE UNEVEN SURFACES CAUSED UNEVEN BUSHING WEAR IN THE 4TH GEAR BUSHING.THIS WEAR WOULD EVENTUALLY CAUSE THE 4TH GEAR RETAINING CIRCLIP TO FAIL, LEADING TO TRANSMISSION FAILURE.?THIS COULD RESULT IN BOTH TRANSMISSION AND REAR WHEEL LOCKUP AND YAMAHA CONCLUDED A SAFETY RECALL SHOULD BE CONDUCTED TO ADDRESS THE PROBLEM.YAMAHA IS LIMITING THE RECALL?S SCOPE TO THOSE MOTORCYCLES BUILT BETWEEN NOVEMBER 30, 2000 AND JANUARY 24, 2001 BASED UPON THE FOLLOWING:1. YAMAHA U.S. REPORTED FIELD FAILURES (INVOLVING BIKES BUILT IN DECEMBER, 2000) TO YAMAHA JAPAN.2.YAMAHA JAPAN INVESTIGATED AND VALIDATED THE CAUSE DESCRIBED ABOVE.3.YAMAHA JAPAN IDENTIFIED THE PROBLEM WAS RELATED TO THE ENGAGEMENT DOG ON THE 2ND/3RD PINION GEAR.4. YAMAHA JAPAN RECORDS INDICATED THAT THE JIG USED TO PRODUCE THE 2ND/3RD PINION GEAR WAS RE-CALIBRATED ON JANUARY 13, 2001.5.PARTS PRODUCED BEFORE NOVEMBER 30,2000 AND AFTER JANUARY 13, 2001 WERE SAMPLED AND FOUND TO BE WITHIN SPECIFICATION (THE RECALL WAS EXTENDED BEYOND JANUARY 13 BUILD AS A PRECAUTION).WITH YAMAHA?S RECALL, WE ARE CLOSING THIS INVESTIGATION BUT WILL CONTINUE TO MONITOR THE FIELD PERFORMANCE OF ALL ROAD STAR MODEL MOTORCYCLES TO ASSESS THE PERFORMANCE OF THOSE BIKES NOT COVERED BY THE RECALL.SHOULD THE FACTS WARRANT ADDITIONAL INVESTIGATION, WE WILL PROCEED ACCORDINGLY.
Power Train:manual Transmission
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