2004 Workhorse W22

TL*THE CONTACT OWNS A 2004 FOUR WINDS INFINITY WITH A CLASS A WORKHORSE CHASSIS. THE CONTACT STATED THAT THE BRAKE CALIPERS LOCKED ON THE FRONT WHEEL. THE RV WAS TOWED TO THE DEALER AND REPAIRED AT THE CONTACT'S EXPENSE. SHE LATER RECEIVED A RECALL NOTICE FROM THE MANUFACTURER FOR THE SAME REPAIRS THAT WERE PREVIOUSLY MADE ON THE BRAKES. THE MANUFACTURER STATED THAT THE ENGINEERS WERE STILL WORKING ON AN EFFECTIVE REMEDY FOR THE FAILURES. THE CONTACT DID NOT FEEL THAT THIS WAS ACCEPTABLE. THE NHTSA CAMPAIGN ID NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 18,000. UPDATED 08/04/09. *LJ THE CONSUMER STATED WHILE DRIVING, THERE WAS AN ODOR PRESENT AS THOUGH SOMETHING WAS BURNING. THE CONSUMER PULLED OVER AND DISCOVERED A HUGE PLUME OF SMOKE ARISING FROM THE LEFT FRONT OF THE RV. THE BRAKE CALIPER HAD LOCKED THE PADS AGAINST THE ROTOR. THE RV WAS TOWED AND THE NEXT DAY, THE CONSUMER WAS INFORMED THE ROTOR ON AND BRAKE PADS WERE DESTROYED. THE CONSUMER EXPERIENCED THE SAME PROBLEM AGAIN 2 YEARS LATER. UPDATED 08/10/09.*JB

LTR RE: SAFETY RECALL 50901-C INTERIM NOTICE DATED MAY 2009 WORKHORSE HE THINKS HE SHOULD BE REIMBURSE FOR THE DAMAGES INCURRED IN SEPT. 2007 FROM THIS DEFECT, ALSO PAY FOR THE DIAGNOSIS OF THIS PROBLEM. *NJ THE CONSUMER STATED HE EXPERIENCED BRAKE FAILURE PRIOR TO RECEIVING A RECALL LETTER. WORKHORSE DENIED THE CONSUMERS CLAIM STATING THE REPAIRS WERE NECESSARY, BECAUSE IT WAS THE CONSUMERS FAULT THAT THE BRAKES OVERHEATED. THE ROTORS WERE SEVERELY DAMAGED. THE CONSUMER STATED HE HAD NO CONFIDENCE THAT THE PROBLEM HAD BEEN FIXED EVEN THOUGH THE REPAIRS WERE MADE, THE ABS LIGHT WOULD STILL ILLUMINATE. THE CONSUMER STATED HE HAD SPOKEN TO A WORKHORSE ADVISOR TWICE PRIOR TO THE BRAKE FAILURE. HE REPORTED THE STEERING WHEEL WAS VIBRATING WHEN HE APPLIED THE BRAKE. THE CONSUMERS WIFE ALSO SMELLED BURNT BRAKES EVEN THOUGH THE CONSUMER WAS ONLY TAPPING THE BRAKES TO SLOW DOWN. THE ADVISOR TOLD THE CONSUMER IT DID NOT MAKE SENSE THAT WHEN STEPPING ON THE BRAKE, THE STEERING WHEEL WOULD VIBRATE AND THAT IT WAS NOT A BRAKE PROBLEM. A VISUAL INSPECTION REVEALED THAT THE BRAKE PADS SEEMED OK, BUT THE FRONT ROTORS AND ONE OF THE REAR ROTORS WERE TOTALLY BROKEN. THE SERPENTINE BELT WAS REPLACED BECAUSE IT WAS MAKING A LOT OF NOISE, THE SPARK PLUGS BURNED 4 TIMES, THE PIXELS WENT OUT ON THE ODOMETER, THE INSTRUMENT CLUSTER SHUT DOWN COMPLETELY, THE TRANSMISSION LOCKED UP ONCE IN THIRD GEAR, THE SEAT BELT LIGHT ILLUMINATED FOR NO REASON AND THEN WOULD GO OUT AND A REAR SEAL ON THE AXLE LEAKED. *JB

TL*THE CONTACT OWNS A 2004 WORKHORSE W22 CHASSIS. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE BRAKE PEDAL EXTENDED TO THE FLOOR WITHOUT RESISTANCE WHEN PRESSURE WAS APPLIED. THE CONTACT SMELLED A STRONG BURNING ODOR COMING FROM THE BRAKES. THE VEHICLE COASTED TO A PARKING LOT AND ROADSIDE ASSISTANCE WAS CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR INSPECTION AND THEY STATED THAT THE FAILURE WAS RELATED TO THE REAR PASSENGER BRAKE CALIPERS. THE REPAIRS WERE PERFORMED UNDER WARRANTY. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE REPAIRS CONSISTED OF REPLACING THE REAR DRIVER'S AND FRONT PASSENGER SIDE BRAKE CALIPERS. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE RECALL REMEDY HAS NOT BEEN PERFORMED BECAUSE THE NECESSARY PART IS ON A NATIONAL BACK ORDER. THE TECHNICIAN STATED THAT THE PART WILL NOT BE AVAILABLE UNTIL OCTOBER OF 2009. THE FAILURE MILEAGE WAS 13,125 AND THE CURRENT MILEAGE IS 21,910. UPDATED 6/29/09 *CN THE RIGHT REAR CALIPER SEIZED AND BURNED THE ROTOR AND PADS. A YEAR LATER, THE CONSUMER STATED HE EXPERIENCED A PROBLEM AGAIN WITH THE LEFT REAR CALIPER HANGING. THE CALIPER WAS REPLACED AND FLUID WAS ADDED. THE PROBLEM HAPPENED FOR A THIRD TIME. UPDATED 06/30/09.*JB

TL*THE CONTACT OWNS A 2004 WORKHORSE W22. WHILE DRIVING AT AN UNKNOWN SPEED, THE ABS LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS ALSO AN ISSUE WITH THE BRAKES, BUT THE CONTACT CONTINUED TO HER DESTINATION. SHE DEPRESSED THE BRAKE PEDAL AGAIN AND THE PEDAL EXTENDED TO THE FLOOR, BARELY SLOWING DOWN THE VEHICLE. AFTER REACHING HER DESTINATION, THE CONTACT NOTICED A BURNING SMELL COMING FROM THE BRAKE AREA. SHE PARKED THE VEHICLE AND A FAMILY MEMBER DROVE IT TO A REPAIR SHOP. THE BRAKES FUNCTIONED CORRECTLY AFTER THEY COOLED DOWN. THE VEHICLE IS CURRENTLY BEING REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 09V110000. THE CONTACT WAS CONCERNED THAT IF ONLY ONE SIDE OF THE BRAKES WAS BEING REPAIRED, THE OTHER SIDE WOULD FAIL IN THE FUTURE. SHE LEFT VOICE MESSAGES WITH THE MANUFACTURER, BUT HAS NOT YET SPOKEN TO ANYONE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 23,000.

I PURCHASED AN ALLEGRO MOTOR HOME WITH A WORKHORSE CHASSIS ON JANUARY 26, 2007 WITH 11, 619 MILES. I CARRIED THE MOTORHOME TO MENTON'S AUTO & TRUCK CENTER, INC FOR SERVICE AND WAS ADVISED THE VEHICLE NEEDED THE BRAKES REPLACED DUE TO EXCESSIVE WEAR. THE MOTORHOME HAD 16, 205 MILES AT THIS TIME. I DISCUSSED THIS WITH SEVERAL FRIENDS OWNING MOTORHOMES AND WAS ADVISED THIS SEEMED EXCESSIVE AND THE BRAKES SHOULD HAVE LASTED FOR A MUCH GRATER TIME. THIS REPAIR CONSISTED OF FRONT AND REAR BRAKE PADS, SEALS, AND TURNING ROTORS. *TR

TL*THE CONTACT OWNS A 2004 WORKHORSE SAFARI TRACK COACH MODEL 706598 WITH A WORKHORSE W22 CHASSIS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THE NOTICE STATED THAT THE PARTS FOR THE REPAIR WOULD BE UNAVAILABLE UNTIL LATE FALL OF 2009. THE CONTACT FEELS THAT THE PARTS FOR THE BRAKE REPAIR SHOULD BE AVAILABLE AT AN EARLIER DATE. THE CURRENT AND FAILURE MILEAGES WERE 27,000. UPDATED 06/12/09 *BF UPDATED 06/16/09.*JB

I HAVE A 2004 NATIONAL RV DOLPHIN ON A WORKHORSE W22 CHASSIS. I RECENTLY EXPERIENCED THIS BRAKE LOCK UP ISSUE AS INDICATED SAFETY RECALL 50901-C. VEHICLE HAS 17,000 MILES PRIOR TO THIS ONE TIME OCCURRENCE. I WAS ABLE TO PULL OFF THE ROAD AND PLACED A ROADSIDE ASSISTANCE CALL. THE WARNING I OBTAINED WAS THE OVERHEATED BRAKE SMELL AND SMOKE FROM RIGHT REAR WHEEL. WHEN TECHNICIAN ARRIVED AND INSPECTED, NO ISSUES COULD BE FOUND AS REAR WHEELS ROTATED FREELY. REPEATED BRAKE TESTS INDICATED NO FAILURES. TECHNICIAN COULD STILL SMELL THE BRAKE ODOR AND COULD TELL ROTOR HAD OVERHEATED DUE TO COLOR. *TR

I WAS DRIVING ALONG INTERSTATE 4 AND STOPPED AT A REST AREA AFTER NOTICING DIMINISHED BRAKING ON MY MOTORHOME. I IMMEDIATELY DETECTED THE SMELL OF OVERHEATED BRAKES. I THEN PROCEEDED CAUTIOUSLY AND PUMPED THE BRAKES, NOTING THAT THE ABS SYSTEM FAILURE LIGHT WAS LUMINATED ON THE DASH. THE PROBLEM WITH THE BRAKES SEEMED TO DIMINISH, BUT NOTED THAT THE EFFICIENCY OF THE BRAKE SYSTEM WAS SIGNIFICANTLY LESS THAN PRIOR TO THE OVERHEATING. I HAVE LEARNED OF THE LONG HISTORY OF THE EXACT PROBLEM WITH THE BRAKING SYSTEM ON THE WORKHORSE CUSTOM CHASSIS, AND THAT A RECALL FOR THIS EXACT PROBLEM WAS ,ADE, BUT STOPPED SHORT OF COVERING ALL OF THE AFFECTED VEHICLES, AND THAT YOU ARE INVESTIGATING THIS MATTER UNDER ODI NUMBER EA07016. THE CHASSIS WAS BUILT IN OCTOBER, 2003. *TR