2003 Workhorse W22

TL*THE CONTACT OWNS 2003 DAMON INTRUDER RV. THE VEHICLE WAS EQUIPPED WITH A WORKHORSE CHASSIS W22. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH, BACKING INTO A PARKING SPACE, THE BRAKES FAILED WITHOUT WARNING. THE EMERGENCY BRAKES WERE ENGAGED TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND REPAIRED FOR THE FAILURE. THE BRAKES AND COMPUTERIZED SYSTEM WERE REPLACED AT AN ESTIMATED COST OF $5,000. ALSO, THE CALIPERS WERE REPLACED ON A SEPARATE OCCASION. THERE WAS A RECALL UNDER THE NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC. HOWEVER, THE PART WAS UNAVAILABLE FOR THE RECALL REMEDY REPAIR. THE CONTACT HAD CONCERN OF THE LENGTHY PERIOD OF TIME AND UNCERTAINTY OF THE PART AVAILABILITY FOR THE REPAIR. THE FAILURE MILEAGE WAS 18,000. UPDATED 11/15/10 *CN THE CONSUMER STATED THE RV WAS REPAIRED ON OCTOBER 2010. UPDATED 11/26/10*JB

2003 W22 WORKHORSE CHASSIS. CONSUMER REPORTS BRAKE CALIPER PROBLEMS *TGW IN FEBRUARY 2009 THE ABS SENSORS WERE SERVICED DUE TO THE LIGHT ILLUMINATING. THE CONSUMER STATED HE THEN RECEIVED A RECALL NOTICE REGARDING THE BRAKES, DESPITE BEING TOLD THE BRAKES WERE IN GOOD CONDITION. WHILE DRIVING, THE CONSUMER STARTED TO HEAR A LOW SQUEAL AT LOW SPEED BRAKING. THE CONSUMER STATED AFTER READING THE MANUAL HE CONCLUDED THAT THE SQUEALING WAS NOT A MAJOR PROBLEM. BEFORE TAKING A TRIP, THE CONSUMER DECIDED TO HAVE THE BRAKES INSPECTED. UPON INSPECTION, THE MECHANIC FOUND THAT ONE OF THE PADS HAD WORN DOWN TO THE BARE METAL. WHICH IN TURN, HAD SCORED AND PITTED THE ROTOR TO THE POINT WHERE IT NEEDED TO BE REPLACED. ALL THE OTHER PADS WERE IN GOOD SHAPE. ALSO WHEN THE MECHANIC CHECKED THE BRAKE FLUID RESERVOIR IT CONTAINED A GELLED SUBSTANCE. HE SAID THE FLUID WAS FINE, BUT QUESTIONED WHY THE RESERVOIR FLUID HAD A GELLED LIKE CONSISTENCY.

TL* THE CONTACT OWNS A 2003 WORKHORSE W22 RV. THE CONTACT STATED HE RECEIVED APPROXIMATELY SIX DIFFERENT RECALL AND INTERIM RECALL LETTERS FOR BRAKE FAILURES IN HIS VEHICLE (NHTSA CAMPAIGN ID NUMBER 09V110000: SERVICE BRAKES, HYDRAULIC). IN NOVEMBER 2008, THE CONTACT PHONED THE MANUFACTURER AS HE WAS ADVISED IN THE RECALL LETTER AND WAS INFORMED THAT THE PARTS NEEDED TO COMPLETE RECALL REPAIRS WERE NOT YET AVAILABLE. TWO YEARS AFTER RECEIVING THE INITIAL RECALL LETTER; THE MANUFACTURER WAS STILL STATING THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT BELIEVED THE RECALL WAS NOT BEING HANDLED IN A REASONABLE TIME FRAME WHEN DEALING WITH A CONFIRMED SAFETY DEFECT. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 30,000.

THE CONTACT OWNS A 2003 WORKHORSE W22. THE CONTACT STATED THAT WHILE TRAVELING DOWN THE HIGHWAY AT APPROXIMATELY 40MPH THE CALIPER BEGAN TO LOCK UP AND THE VEHICLE BEGAN TO SHIMMY. UPON ARRIVING AT THEIR DESTINATION THE BRAKES FAILED TOTALLY. WORKHORSE WAS NOTIFIED AND THE OWNER WAS TOLD TO DRIVE THE VEHICLE 100 MILES TO HAVE IT REPAIRED. THE OWNER HAS RECEIVED THE RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 09V110000 IN MAY 2009, BUT PARTS ARE STILL NOT AVAILABLE. WORKHORSE ADVISED THE OWNER THAT HE NEEDED TO CALL EVERY DAY TO CHECK ON THE PARTS. THE OWNER IS UNABLE TO DRIVE THE VEHICLE BECAUSE THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE IS APPROXIMATELY 47,500.

TL* THE CONTACT OWNS A 2003 GEORGIE BOY CRUISE MASTER. THE VEHICLE WAS EQUIPPED WITH A WORKHORSE CHASSIS W22. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THE RECALL REPAIR PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE, HOWEVER WAS DISPLEASED TO KNOW THE PART WAS UNAVAILABLE FOR A SIGNIFICANT PERIOD OF TIME. THERE WAS A CONCERN OF THE POTENTIAL SAFETY HAZARD. THE CURRENT MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS UNAVAILABLE.

2003 WORKHORSE CHASSIS 2003. CONSUMER STATED HE EXPERIENCED BRAKE FAILURE AND REQUESTS REIMBURSEMENT *TGW PRIOR TO RECEIVING A RECALL NOTICE, THE RV HAD BEEN REPAIRED SEVERAL TIMES DUE TO THE BRAKES OVERHEATING AND THE CALIPERS BECOMING STUCK. THE CONSUMER STATED HE SUBMITTED ALL OF THE INVOICES, BECAUSE WORKHORSE STATED THEY WOULD REIMBURSE HIM, BUT NOW THEY ARE REFUSING TO REIMBURSE HIM. *JB

2003 WORKHORSE W22 CHASSIS. CONSUMER IS UPSET THAT HE WAS NOT REIMBURSED FOR HIS RV REPAIRS. *GR PRIOR TO THE RECEIVING THE RECALL NOTICE, THE CONSUMER HAD TO REPLACE TWO ABS SENSORS DUE TO HEAT DAMAGE. THE CONSUMER STATED THE RV HAD BEEN PARKED FOR FIVE MONTHS PRIOR TO THE BRAKE FAILURE. THE ABS SENSORS FAILED BECAUSE THE BRAKE CALIPERS WERE STUCK IN THE APPLIED POSITION WHICH CAUSED THE BRAKE PADS TO DRAG ON THE ROTORS AND HEAT UP. AS HE WAS DRIVING, A SIGNAL ON THE DASH SOUNDED AND THE ABS LIGHT ILLUMINATED AND HE FELT THE BRAKE PEDAL BECOME SOFT AND THEN IT WENT TO THE FLOOR. WHEN THE CONSUMER EXITED THE RV, THERE WAS A VERY DISTINCT BRAKE BURNING SMELL COMING FROM THE TWO REAR WHEELS. WORKHORSE DENIED THE CLAIM CITING THERE WAS NO INDICATION OF EXCESSIVE HEAT FOUND NOR WAS IT DUE TO A CALIPER MALFUNCTION. *JB

TL*-THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT IN MAY 2009 HE RECEIVED HIS FIRST RECALL LETTER. A LETTER REGARDING THE RECALL WAS RECEIVED IN DECEMBER 2009 WHICH STATED THE PARTS FOR THE RECALL REMEDY WERE BEING MANUFACTURED. THE SENSORS, CALIPERS AND ROTOR WERE REPAIRED AT THE OWNER EXPENSE. THE MANUFACTURER REIMBURSED FOR THE CALIPER REPAIR. HOWEVER, THE MANUFACTURER REFUSED TO REIMBURSE FOR THE SENSOR OR ROTOR SERVICE REPAIR. THE FAILURE MILEAGE WAS 43,000. THE CURRENT MILEAGE WAS 44,000.

2003 W22 WORKHORSE CHASSIS WITH DEFECTIVE BRAKES WITH A RECALL. *KB THE CONSUMER STATED WHEN HE ARRIVED AT HIS DESTINATION, HE SMELLED A BURNING ODOR. THE DASHBOARD DID NOT SHOW ANY WARNING LIGHTS. ALSO, AT THE SAME TIME THE BRAKE PEDAL WENT TO THE FLOOR. THE NEXT DAY, THE RV WAS TOWED TO A REPAIR FACILITY. THE CONSUMER WAS INFORMED THE MASTER CYLINDER, CALIPERS, ALL THE BRAKE LINES, HOSES, AND WHEEL CYLINDERS NEEDED TO BE REPLACED BECAUSE THE BRAKE FLUID BECAME SO HOT, IT DESTROYED ALL OF THE COMPONENT'S. WHEN THE CONSUMER ARRIVED HOME, THERE WAS A SAFETY RECALL NOTICE IN THE MAIL. THE CONSUMERS CLAIM FOR REIMBURSEMENT WAS DENIED. WORKHORSE STATED THE DOCUMENTS THE CONSUMER PROVIDED DID NOT INDICATE THERE WAS DAMAGE TO THE CALIPERS, ROTORS AND PADS. *JB