2003 Workhorse W22

TL*THE CONTACT OWNS A 2003 FOREST RIVER WINDSONG RV WORKHORSE CHASSIS W22. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH ON NORMAL ROAD CONDITIONS AND SUDDENLY, THE BRAKES BEGAN TO DRAG AND THERE WAS A STRONG BURNING ODOR. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD, INSPECTED THE VEHICLE AND OBSERVED THAT THE FRONT DRIVER SIDE TIRE WHEEL AREA EXHIBITED EXCESSIVE HEAT. A RECALL NOTIFICATION LETTER WAS RECEIVED ON MAY 23, 2009 UNDER NHTSA CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). THERE WERE CONCERNS OF THE SAFETY RISKS INVOLVED AND THE UNCERTAINTY OF THE AVAILABILITY OF THE RECALL PART. THE FAILURE MILEAGE WAS 16,800. THE CURRENT MILEAGE WAS 17,449. UPDATED 1/28/10 *CN UPDATED 02/03/10.*JB

TL* THE CONTACT OWNS A 2003 WORKHORSE W22 CHASSIS RV. SHE RECEIVED RECALL NOTICE NUMBER 09V110000(SERVICE BRAKES, HYDRAULIC). 6 MONTHS LATER THE REMEDY REFERENCED IN THE RECALL REMAINED UNAVAILABLE. THE CURRENT MILEAGE WAS UNDER 7576. THE CONSUMER'S HUSBAND TOOK THE RV TO BE INSPECTED AND AFTER LEAVING THE DEALERSHIP, THE BRAKES FAILED. UPDATED 01/29/10 THE CONSUMER STATED THE RV HAS BEEN OUT OF COMMISSION FOR OVER A YEAR. THE CONSUMER STATED WORKHORSE OFFERED A TEMPORARY FIX THAT THEY MAY OR MAY NOT PAY FOR. UPDATED 04/08/10.*JB UPDATED 05/26/10.*JB

TL* THE CONTACT OWNS A 2003 REXHALL REXAIR RV, WITH A WORKHORSE CHASSIS W22. WHILE DRIVING APPROXIMATELY 60 MPH HE SMELLED A BURNING ODOR FROM THE BRAKES. DURING BRAKE APPLICATION, THE PEDAL WENT TO THE FLOOR, BUT THE VEHICLE WOULD NOT STOP. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL CAMPAIGN ID NUMBER 09V110000 (SERVICE BRAKES, HYDRAULIC). NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 3,000. THE CURRENT FAILURE MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2003 WORKHORSES CHASSIS W22. HE RECEIVED RECALL NOTICE # 09V110000 (SERVICE BRAKES, HYDRAULIC). HE CONTACTED THE MANUFACTURER IN REFERENCE TO A RECENT BRAKE FAILURE. WHILE DRIVING 65 MPH HE EXPERIENCED BRAKE DRAG ALONG WITH THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. A REPRESENTATIVE FROM THE DEALER STATED THAT ALTHOUGH IDENTICAL SYMPTOMS WERE PRESENT, HE WOULD HAVE TO PAY A DIAGNOSTIC FEE PRIOR TO SERVICE. NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE NOT APPLICABLE. UPDATED 01/1410 *BF THE CONSUMER STATED WHILE DRIVING THE ABS LIGHT ILLUMINATED AND THERE WAS A SMELL OF BRAKES BURNING AND THE BRAKE PAD WAS WEAK AND HAD TO BE PUMPED TO GET THE RV TO STOP. THE WHEEL SPEED SENSOR WAS LOOSE AND MELTED AGAINST THE ROTOR. UPDATED 01/20/10.*JB

ON OCT 26, 2009, I EXPERIENCED TOTAL BRAKE FAILURE ON 2003 WINNEBAGO MOTOR HOME AT 18,000 MILES. AFTERWARD, I DISCOVERED THE CHASSIS, MANUFACTURED BY WORKHORSE, A DIVISION OF NAVISTAR, IS UNDER A RECALL. NHTSA CAMPAIGN ID NUMBER : 09V110000 MY MOTOR HOME IS UNSAFE TO DRIVE, (STICKING, OVERHEATING BRAKE SYSTEM) AND THE ABS (AUTOMATIC BRAKE SYSTEM) WARNING LIGHT IS ON TELLING ME THERE IS A PROBLEM. WORKHORSE REFUSES TO FIX THE BRAKES TO MAKE IT SAFE TO DRIVE. THEIR POSITION SEEMS TO BE DUAL, 'WAIT UNTIL WE HAVE THE 'FIX' READY, SOMETIME NEXT YEAR.' AND, AT THE SAME TIME, SAYING 'THE STICKING BRAKE SITUATION IS YOUR FAULT.' THIS DUAL STATEMENT SEEMS TO BE THE "LINE" THEY ARE FEEDING TO ALL OF US, AT THIS TIME. IT IS OUTRAGEOUS! ACCORDING TO THEIR REPRESENTATIVES THE RECALL 'FIX' WILL NOT BE AVAILABLE UNTIL SOMETIME NEXT YEAR'..MAYBE. I AM ALSO CONCERNED NAVISTAR AND/OR WORKHORSE COULD ENTER BANKRUPTCY BEFORE THIS ISSUE IS ADDRESSED. THERE ARE THOUSANDS OF US OUT HERE WITH WORKHORSE CHASSIS, MINE IS A WORKHORSE W22, HAVING NEARLY IDENTICAL ISSUES WITH UNSAFE BRAKES. THE SYMPTOM IS THE BRAKE PEDAL GOES TO THE FLOOR RESULTING IN NO BRAKES WITH LITTLE OR NO PRIOR WARNING. AFTER THAT WE DISCOVER THE BRAKES HAVE BEEN STUCK IN THE PARTIALLY APPLIED POSITION WHICH RESULTED IN TREMENDOUS HEAT BEING GENERATED. THAT, IN TURN CAUSES THE BRAKE FLUID TO BOIL. WHEN BRAKE FLUID BOILS IT TURNS TO A GAS. ONCE THIS HAS HAPPENED THE MOTOR HOME HAS NO BRAKES! WORKHORSE, A DIVISION OF NAVISTAR IS DOING LITTLE IF NOTHING AT THIS TIME TO REMEDY THIS VERY DANGEROUS SITUATION AND APPARENTLY HAS TAKEN THE POSITION THAT THE COST TO REMEDY 50,000 MOTOR HOMES WITH DEFECTIVE BRAKES OUTWEIGHS THE RISK OF PUTTING THEIR CUSTOMER'S LIVES IN JEOPARDY. THIS IS OUTRAGEOUS! PLEASE BE AWARE THAT I WILL BE POSTING THIS ALERT TO YOUR DEPT ON THE RV FORUMS ON THE INTERNET. YOU ARE HEREBY NOTIFIED OF THIS DANGEROUS SITUATION. *TR

IN MAY 2009 I RECEIVED NOTIFICATION FROM WORKHORSE CUSTOM CHASSIS THAT OUR MOTORHOME WAS INVOLVED IN SAFETY RECALL 50901-C. THE INFORMATION AVAILABLE TODAY FROM THEIR CUSTOMER SERVICE AND WEBSITE IS THE VERY SAME AS IT WAS IN BACK IN MAY ( PROBLEM IDENTIFIED, PARTS NOT AVAILABLE). I FIND IT HARD TO BELIEVE THAT IN SEVEN MONTHS WORKHORSE HASN'T BEEN ABLE TO RESOLVE THIS SAFETY PROBLEM OR PROVIDE THOSE AFFECTED WITH MORE UP TO DATE INFORMATION ON THE ACTIONS BEING TAKEN. WE LIVE IN OUR MOTORHOME FULL-TIME AND HAVE STOPPED TRAVELING BECAUSE WE HAVE EXPERIENCED SOME OF THE IDENTIFIED PROBLEMS ( ABS LIGHT COMING ON AND MUSHY BRAKES) AS MANY OF US CAN'T GET ANY STRAIGHT ANSWERS FROM WORKHORSE, CAN NHTSA PROVIDE AN UPDATE? *TR UPDATED IVOQ 07/15/10.*JB

TL*THE CONTACT OWNS A 2003 WORKHORSE W22. THE CONTACT STATED THAT THE BRAKES WERE REPLACED FOUR TIMES. THE BRAKE PEDAL WOULD STICK TO THE FLOOR, FAIL TO STOP THE VEHICLE AND EXHIBIT A BURNING SMELL WHEN THE BRAKE PEDAL WAS ENGAGED. NHTSA CAMPAIGN #09V110000, SERVICE BRAKES, HYDRAULIC WAS RELATED TO THE FAILURE; HOWEVER, HE RECEIVED NO ASSISTANCE FROM THE DEALER. THE MANUFACTURER REFUSED ASSUME THE REPAIR COST ON THREE OCCASIONS; HOWEVER, THE MANUFACTURER ASSUMED RESPONSIBILITY FOR THE MOST RECENT FAILURE. THE MANUFACTURER ALSO STATED THAT IF THE CONTACT SUBMITS INVOICES FOR THE FIRST THREE REPAIRS, THEY WOULD REIMBURSE HIM; HOWEVER, THEY DENIED REIMBURSEMENT AFTER THEY RECEIVED THE INVOICE. THE BRAKES HAVE CONTINUED TO FAIL; ALTHOUGH, THERE WERE FOUR ATTEMPTS TO REPAIR THEM. THE CURRENT MILEAGE WAS APPROXIMATELY 53,400. THE FAILURE MILEAGE WAS 5,000. UPDATED 11/03/09 *BF THE CONSUMER STATED THE BRAKE FAILURE HAPPENED WITH NO WARNING AND WHILE THE RV WAS MOVING. UPDATED 11/04/09.*JB

WORKHORSE SAFETY RECALL 50901-C. *NJ THE CONSUMER STATED WHILE DRIVING THERE WAS A STRONG ODOR OF BURNING RUBBER. THE CONSUMER STOPPED TO INSPECT THE RV AND DISCOVERED BOTH WHEEL HUBS WERE VERY HOT. THE RV WAS TAKEN TO A REPAIR SHOP WHERE IT WAS DISCOVERED THE RIGHT REAR CALIPER WAS HANGING. BOTH CALIPERS WERE REPLACED. THE CONSUMER WAS INFORMED THAT SOME OR ALL OF THE EXPENSES MAY NOT BE COVERED BY THE RECALL. *JB

CONSUMER RECEIVED SAFETY RECALL 50901-C FOR WORK HORSE CHASSIS. CONSUMER STATES THAT HIS MOTOR HOME HAS MANY PROBLEMS. *NJ THE CONSUMER STATED THE BRAKES HAVE BEEN A MAJOR PROBLEM SINCE PURCHASING THE RV AND THEY ONLY WORKED NORMAL ABOUT 70-80% OF THE TIME. THE CONSUMER STATED HE PURCHASED ALL OF THE CALIPERS AT HIS EXPENSE, BECAUSE NO ONE WANTED TO TAKE RESPONSIBILITY FOR THE PROBLEM AND NOW A RECALL HAS BEEN ISSUED. THE POWER STEERING LEAKED AT THE WELD OF THE REAR HOUSING, AND THE CRUISE CONTROL WAS REPAIRED TWICE, BUT IT NEVER STAYED FIXED. *JB