2002 Workhorse W22

TL*THE CONTACT OWNS A 2002 WORKHORSE W22. WHILE CHANGING THE CALIPERS ON THE VEHICLE HE NOTICED THAT THERE WAS AN EXCESSIVE AMOUNT OF GREASE WITHIN THE MASTER CYLINDER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE BUT HE WAS INFORMED THE ENTIRE BRAKING SYSTEM NEEDED TO BE FLUSHED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,000.

TL*THE CONTACT OWNS A 2003 NATIONAL DOLPHIN MOTOR HOME WITH A 2002 W22 WORKHORSE CHASSIS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHEN THE BRAKES FAILED. THE BRAKE ROTORS, BRAKE PADS AND THE SEALS WERE REPAIRED AT THE CONTACTS EXPENSE. HE RECEIVED A RECALL NOTICE ON THE CALIPERS FROM WORKHORSE BUT THE BRAKE ROTORS, BRAKE PADS AND THE SEALS HAVE FAILED AGAIN. THE DEALER STATED THAT THE WOULD ONLY REPAIR THE CALIPERS BUT NOT THE BRAKE SYSTEM; THEREFORE, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE DEALER CONTACTED WORKHORSE WAS WAITING FOR A RESPONSE BEFORE THEY PROCEED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000. UPDATED 01/12/11*LJ THE DEALER INFORMED THE CONSUMER THE ROTORS WERE CRACKED. UPDATED 04/06/11

TL*THE CONTACT OWNS A 2002 FLEETWOOD ARROW EQUIPPED WITH A WORKHORSE W22 CHASSIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR RECALL 04V084000 (SERVICE BRAKES, HYDRAULIC) ON OCTOBER 5, 2010. THE DEALER REPLACED THE CALIPERS AND ADVISED THE CONTACT THAT THE ROTORS AND BRAKE PADS NEEDED TO BE REPLACED AS WELL BUT WERE NOT COVERED UNDER RECALL. THE CONTACT STATED THAT THE CALIPERS CAUSED THE OTHER FAILURES AND THE MANUFACTURER SHOULD PAY FOR IT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 30,840. UPDATED 01/11/11*LJ UPDATED 04/01/11

2002 WORKHORSE W22 CHASSIS. CONSUMER WRITES REGARDING BRAKE FAILURE *TGW THE CONSUMER STATED HE EXPERIENCED BRAKE FAILURE IN DECEMBER 2004. THE BRAKES WERE TEMPORARILY REPAIRED, BECAUSE ACCORDING TO THE REPAIR SHOP A RECALL WAS ISSUED, HOWEVER, THE RECALL PARTS WERE NOT AVAILABLE. IN DECEMBER 2009 THE CONSUMER RECEIVED A RECALL NOTICE REGARDING THE BRAKES. HOWEVER, WHEN HE WENT TO THE DEALER HE WAS INFORMED AGAIN THE PARTS WERE NOT AVAILABLE. IN JULY 2010, HE EXPERIENCED ANOTHER BRAKE FAILURE. THE CONSUMER WAS THEN INFORMED THE PARTS WOULDN'T BE AVAILABLE UNTIL DECEMBER 2010. SO THEREFORE, ANOTHER TEMPORARY BRAKE REPAIR WAS PERFORMED. THE CONSUMER STATED WHILE DRIVING, HE REALIZED HE HAD NO BRAKES AND HAD TO PUMP THEM TWICE IN ORDER TO STOP. THE ABS LIGHT ILLUMINATED AS WELL. THE CALIPERS AND SENSORS NEEDED TO BE REPLACED, THE WHEEL SEAL WAS LEAKING, THE ROTORS WERE DESTROYED AND THE CALIPERS BOOTS HAD MELTED. *JB

TL*THE CONTACT OWNS A 2002 FLEETWOOD SOUTHWIND RV EQUIPPED WITH A 2002 WORKHORSE W22 CHASSIS. THE CONTACT STATED THAT THE SINCE THE DATE OF PURCHASE, THE ABS LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE LIGHT DID NOT INDICATE A FAILURE AND THE VEHICLE WAS SAFE TO DRIVE. IN OCTOBER 2009, WHILE THE CONTACT WAS DRIVING 35 MPH, THE DRIVER SIDE REAR BRAKE BEGAN SMOKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR CALIPERS, CYLINDER, ROTORS AND BRAKE PADS WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND ASKED FOR REIMBURSEMENT FOR RECALL 09V110000 (SERVICE BRAKES, HYDRAULIC) BUT WAS DENIED AND THE MANUFACTURER STATED THAT THE RECALL WAS NOT OFFICIAL AT THE TIME. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 61,000. UPDATED 12/30/10. *LJ THE CONSUMER STATED ANOTHER MOTORIST INFORMED HIM THE RIGHT REAR BRAKES WERE ON FIRE. THE CONSUMER STATED THE BRAKES LOCKED UP WHICH CAUSED A FIRE. HOWEVER, THE CONSUMER WAS ABLE TO EXTINGUISH THE FIRE.

2002 WORKHORSE CHASSIS DOLPHIN MOTORHOME. CONSUMER STATES PROBLEMS WITH THE ENGINE STALLING *TGW THE CONSUMER STATED THE RV HAS BEEN REPEATEDLY TOWED, SERVICED AND EVEN REPAIRED ONLY TO ENCOUNTER THE SAME PROBLEM. THE ENGINE WOULD SUDDENLY STALL WITH NO WARNING. WITHIN A PERIOD OF 10 SECONDS, THE POWER BRAKES AND STEERING BECAME UNRELIABLE AND THE ACCELERATOR WENT TO THE FLOOR. *JB

TL*THE CONTACT OWNS A 2002 FLEETWOOD BOUNDER WITH WORKHORSE W22 CHASSIS. WHILE DRIVING APPROXIMATELY 50-55 MPH HE ENGAGED THE BRAKES AND SMELLED THE BRAKES BURNING. HE DROVE ONTO THE EMERGENCY LANE AND ALLOWED THE VEHICLE TO COOL OFF AND WAS FORCED TO ALLOW THE VEHICLE TO COOL DOWN SEVERAL TIMES BEFORE HE REACHED HIS RESIDENCE. THE VEHICLE WAS TAKEN TO A LOCAL RV MECHANIC WHO REPLACED THE ENTIRE BRAKE ASSEMBLY. HE STATED THAT THE REPAIRS WERE DONE IN 2006. HE RECEIVED A RECALL LETTER 09V110000, SERVICE BRAKES, HYDRAULIC FROM THE MANUFACTURER IN 2009. THE MANUFACTURER REFUSED TO REIMBURSE HIM BECAUSE OF THE DATE OF THE REPAIRS AND ADVISED HIM THAT THEY WERE NOT RESPONSIBLE FOR REPAIRS BEFORE NOVEMBER 2007. THE FAILURE MILEAGE WAS 8,960 AND THE CURRENT MILEAGE WAS 10,525.

TL* THE CONTACT OWNS A 2000 WORKHORSE W22. WHILE DRIVING AT APPROXIMATELY 40 MPH PRESSURE WAS APPLIED TO THE BRAKE PEDAL AND THE STEERING WHEEL BEGAN TO SHAKE. THE ANTI LOCK BRAKE SERVICES LIGHT ALSO BEGAN TO ILLUMINATE ON THE DASHBOARD. THE RV WAS TAKEN TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED THE BRAKE ROTORS WERE WARPED AND THE BRAKE PADS WERE WORN DOWN. THE FAILURE AND CURRENT MILEAGES WERE 31,000. UPDATED 12/23/10*LJ THE CONSUMER STATED THE BRAKE PADS WERE REPLACED AT HIS EXPENSE. UPDATED 01/04/11*JB

TL* THE CONTACT OWNS A 2002 WORKHORSE W22 RV. THE CONTACT STATED HIS VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 09V110000 (SERVICE BRAKES, HYDRAULIC). BOTH THE DEALER AND MANUFACTURER ADVISED THE PARTS NEEDED TO MAKE THE REPAIR WERE NOT AVAILABLE AND COULD NOT PROVIDE AN ESTIMATED TIME OF AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE RECALL LETTER WAS RECEIVED ONE YEAR AGO AND THE PARTS WERE STILL NOT AVAILABLE AFTER ONE YEAR. THE FAILURE MILEAGE WAS 14,179 AND THE CURRENT MILEAGE WAS 14,699.